Mercedes-Benz of Cincinnati

The Best Car Buying Experience!!! First let me just say...I don't like going to Car Dealerships! Like most people, I don't like dealing with pushy Salesmen asking me what I can and can First let me just say...I don't like going to Car Dealerships! Like most people, I don't like dealing with pushy Salesmen asking me what I can and can't afford...etc. But, When I saw the Infiniti of my Dreams at a local Mercedes Dealership...I was like this is going to be a nightmare most likely???WRONG!!! I have to say... I was completely wrong and have a new found respect and trust for Car salesmen. I went to this dealership in Montgomery and as was immediately met by Anthony. Anthony was charismatic and very down to earth. He was very honest and open about the dealership and the Car I was looking at. I have to say the entire buying experience was Fantastic! No pushy negotiations or under handed agendas. Anthony explained everything and answered all my questions honestly, respectfully, and even went as far as making even my wife feel comfortable with the purchase by explaining any and everything to her as well!!! I have to say if you or someone you know is looking for a Mercedes NEW or USED, or even another kind of luxury vehicle please visit onsite or online Mercedes or Montgomery!!! You will not Regret IT!!! An if you don't believe me...ask for Anthony D! More

Efficient and customer centric. Ease of transaction and focus on lessening the time needed from me made the experience very nice. See Brian, first class treatment and the concierge w Ease of transaction and focus on lessening the time needed from me made the experience very nice. See Brian, first class treatment and the concierge was very thorough on delivery. Best dealer experience ever! More

Friendly, Easy and Professional You have heard the phrase "There's no place like home"? From the first conversation about the car I was seeking, through the completion of the purcha You have heard the phrase "There's no place like home"? From the first conversation about the car I was seeking, through the completion of the purchase, I felt like I was a long-time valued customer. This was actually my first time at Mercedes of Cincinnati. The experience had the comfort of home. Relaxed, easy, professional and friendly. Well-done Anthony! The follow up has already been impressive and prompt. Mercedes of Cincinnati has landed a customer for the present and future. Don Anglim More

Smooth and Superb A very smooth buying experience. Sales staff, Anthony Destefano, was easy to interact with. We were able to begin discussions by email with very cle A very smooth buying experience. Sales staff, Anthony Destefano, was easy to interact with. We were able to begin discussions by email with very clear, detailed and useful messages. After emailing, we were able to come in twice, negotiate/discuss and then return to buy, and leave with an efficient use of time on each visit. The quality of the showroom is excellent and the staff are all friendly and professional. By far the best car dealership experiences we've had and we'd return again. We don't say that lightly, we drove by 2 closer Mercedes Benz dealerships to buy here because the Cincinnati dealership's communication, clarity, and easy of interaction was superb. More

Great Experience I would recommend Mercedes of Cincinnati to anyone who is in the market for a new car. Customer Service is outstanding and I will buy my next car fro I would recommend Mercedes of Cincinnati to anyone who is in the market for a new car. Customer Service is outstanding and I will buy my next car from Brian Murphy. More

Easiest car buying experience I've ever had I had a great experience here. They went above and beyond even following up with the previous owner to get me the spare key. Everyone I dealt with did I had a great experience here. They went above and beyond even following up with the previous owner to get me the spare key. Everyone I dealt with did everything in their power to make the experience as easy and smooth as possible. Even though I was buying a used Honda they received as a trade in, they treated me like I was buying a benz off the line. Good guys. More

purchase of used car Great service and follow up. No hassle negotiations. Very willing to offer repeat tutorials on the car's bells and whistles. Love the free car wash Great service and follow up. No hassle negotiations. Very willing to offer repeat tutorials on the car's bells and whistles. Love the free car wash perk. More

I recently purchased a 2017 MB E300W4 from MB of Cincinnati. My 12 week order and delivery experience was excellent. Zach Glutz explained the features of the car in detail on the front end to help with the optio My 12 week order and delivery experience was excellent. Zach Glutz explained the features of the car in detail on the front end to help with the option selection process and then communicated clearly and frequently throughout the order and arrival window. Delivery of the car was on time as ordered and the car exceeded my expectations. The front end process of "agreeing to a price" was quick and respectful. I appreciate the fact that this dealership recognizes USAA membership. Katie Segrist helped me execute a flawless one day return to the dealership to have Cilajet applied to my vehicle. More

Needs met I had been looking for a car for a few months. I have been surprised at the lack of knowledge, follow up and basic sales communication that many deale I had been looking for a car for a few months. I have been surprised at the lack of knowledge, follow up and basic sales communication that many dealers sales people have. Honestly, if many dealers sales people would have those abilities I wouldn't have made it to your dealership. MJ was knowledgeable and followed up and made me feel comfortable in what I was about to do.congrats to the dealership for having a good sales person to sell their product. More

Excellent Experience! We had a great experience in buying our new car. Brian Murphy is great, very trustworthy and goes extra mile to help you with everything! Highly recom We had a great experience in buying our new car. Brian Murphy is great, very trustworthy and goes extra mile to help you with everything! Highly recommended. More