Mercedes-Benz of Cincinnati

Friendly, Easy and Professional You have heard the phrase "There's no place like home"? From the first conversation about the car I was seeking, through the completion of the purcha You have heard the phrase "There's no place like home"? From the first conversation about the car I was seeking, through the completion of the purchase, I felt like I was a long-time valued customer. This was actually my first time at Mercedes of Cincinnati. The experience had the comfort of home. Relaxed, easy, professional and friendly. Well-done Anthony! The follow up has already been impressive and prompt. Mercedes of Cincinnati has landed a customer for the present and future. Don Anglim More

Smooth and Superb A very smooth buying experience. Sales staff, Anthony Destefano, was easy to interact with. We were able to begin discussions by email with very cle A very smooth buying experience. Sales staff, Anthony Destefano, was easy to interact with. We were able to begin discussions by email with very clear, detailed and useful messages. After emailing, we were able to come in twice, negotiate/discuss and then return to buy, and leave with an efficient use of time on each visit. The quality of the showroom is excellent and the staff are all friendly and professional. By far the best car dealership experiences we've had and we'd return again. We don't say that lightly, we drove by 2 closer Mercedes Benz dealerships to buy here because the Cincinnati dealership's communication, clarity, and easy of interaction was superb. More

Great Experience I would recommend Mercedes of Cincinnati to anyone who is in the market for a new car. Customer Service is outstanding and I will buy my next car fro I would recommend Mercedes of Cincinnati to anyone who is in the market for a new car. Customer Service is outstanding and I will buy my next car from Brian Murphy. More

Easiest car buying experience I've ever had I had a great experience here. They went above and beyond even following up with the previous owner to get me the spare key. Everyone I dealt with did I had a great experience here. They went above and beyond even following up with the previous owner to get me the spare key. Everyone I dealt with did everything in their power to make the experience as easy and smooth as possible. Even though I was buying a used Honda they received as a trade in, they treated me like I was buying a benz off the line. Good guys. More

purchase of used car Great service and follow up. No hassle negotiations. Very willing to offer repeat tutorials on the car's bells and whistles. Love the free car wash Great service and follow up. No hassle negotiations. Very willing to offer repeat tutorials on the car's bells and whistles. Love the free car wash perk. More

I recently purchased a 2017 MB E300W4 from MB of Cincinnati. My 12 week order and delivery experience was excellent. Zach Glutz explained the features of the car in detail on the front end to help with the optio My 12 week order and delivery experience was excellent. Zach Glutz explained the features of the car in detail on the front end to help with the option selection process and then communicated clearly and frequently throughout the order and arrival window. Delivery of the car was on time as ordered and the car exceeded my expectations. The front end process of "agreeing to a price" was quick and respectful. I appreciate the fact that this dealership recognizes USAA membership. Katie Segrist helped me execute a flawless one day return to the dealership to have Cilajet applied to my vehicle. More

Needs met I had been looking for a car for a few months. I have been surprised at the lack of knowledge, follow up and basic sales communication that many deale I had been looking for a car for a few months. I have been surprised at the lack of knowledge, follow up and basic sales communication that many dealers sales people have. Honestly, if many dealers sales people would have those abilities I wouldn't have made it to your dealership. MJ was knowledgeable and followed up and made me feel comfortable in what I was about to do.congrats to the dealership for having a good sales person to sell their product. More

Excellent Experience! We had a great experience in buying our new car. Brian Murphy is great, very trustworthy and goes extra mile to help you with everything! Highly recom We had a great experience in buying our new car. Brian Murphy is great, very trustworthy and goes extra mile to help you with everything! Highly recommended. More

Professional & Courteous Chris Dow was an absolute delight to deal with in my recent purchase. Extremely knowledgeable, personable and helpful, he made the whole process an en Chris Dow was an absolute delight to deal with in my recent purchase. Extremely knowledgeable, personable and helpful, he made the whole process an enjoyable time. Chris was always available via phone or email, or very punctual in returning messages. After the purchase, I had a minor concern and left word as to the issue and my schedule. Within 30 minutes or so, he called me back with everything scheduled, a contact person to see, as well as a loaner arranged. I couldn’t have been more pleased. Bottom line, he respected me as well as my time in every exchange we had. Can’t recommend Chris highly enough! More

S63 AMG. MJ & owner where the best in taking care of me . George & MJ the owner personally gave me is time at the time of Delivery. Met all my expectations very pleased very good service they really took care George & MJ the owner personally gave me is time at the time of Delivery. Met all my expectations very pleased very good service they really took care of me.once again keep up the good customer service. More