Mercedes-Benz of Cincinnati
Cincinnati, OH
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Purchase a new car I met MR Destefano a little over a year ago I visited your dealerships several times MR Destefano was always there Mr Destefano was ALWAYS PLEASANT an I met MR Destefano a little over a year ago I visited your dealerships several times MR Destefano was always there Mr Destefano was ALWAYS PLEASANT and Very Professional and the entire staff that I encounter was also VERY PROFESSIONAL More
Excellent Service Recovery Team members Chris Walker (sales manager) and Jordan Moore (sales consultant) provided world class service recovery in the recent purchase of a 2018 G Team members Chris Walker (sales manager) and Jordan Moore (sales consultant) provided world class service recovery in the recent purchase of a 2018 GLC 300 4MATIC. More
Excellent service with delivery of our new car Melanie did a very nice job of explain the features of the new vehicle and facilitating delivery. I would highly recommend her, her colleagues and th Melanie did a very nice job of explain the features of the new vehicle and facilitating delivery. I would highly recommend her, her colleagues and the dealership. More
Easy and pleasant buying experience with Anthony Destefano We were so fortunate the day when we stopped at the dealership and happened upon Anthony Destefano on the sales lot. From the moment we met him, ther We were so fortunate the day when we stopped at the dealership and happened upon Anthony Destefano on the sales lot. From the moment we met him, there was no pressure to purchase a vehicle which was a totally different experience from previous car buying attempts in the past. Anthony carefully explained the features that we wanted on the vehicle and suggested that if we waited a few months we could order a 2018 model. Perfect suggestion. He kept us informed with phone calls as to when it was being manufactured and then when it was to be shipped and delivered. We also appreciated the follow up calls about our satisfaction with the vehicle. All in all a very easy and pleasant transaction. Thanks Anthony for your attention to detail and to make us feel valued as clients. More
I bought a vehicle almost 3 weeks ago. Still don’t have a ti After complaining they tell me they sent my title out regular mail. I purchased a $80,000 vehicle. Sending a title out regular mail shows what kind of After complaining they tell me they sent my title out regular mail. I purchased a $80,000 vehicle. Sending a title out regular mail shows what kind of dealer this is. They don’t care!!! More
An outstanding experience This is my second purchase/lease experience at this dealer. I'm very happy doing business with them. They provide an excellent and transparent service This is my second purchase/lease experience at this dealer. I'm very happy doing business with them. They provide an excellent and transparent service where you are able to get the best for your money and satisfaction. More
Sale constant Brian is a very nice man All good, and I will recommend my friends come here and buy the cars. Thank all the employees here. They help me a lot of things. All good, and I will recommend my friends come here and buy the cars. Thank all the employees here. They help me a lot of things. More
New mercedes I leases a new Mercedes from the Mercedes Cincinnati dealership couple of months ago. They were quite professional and helped me through the painful I leases a new Mercedes from the Mercedes Cincinnati dealership couple of months ago. They were quite professional and helped me through the painful process of selecting the right car as well as leasing and registration process. I highly recommend them to anyone. More
Service with enthusiasm I just picked up 2018 GLE 350 @ Cincy MB the car is great but this dealership makes the experience better! A special thanks to my salesmen Jordan Moo I just picked up 2018 GLE 350 @ Cincy MB the car is great but this dealership makes the experience better! A special thanks to my salesmen Jordan Moore! More
Absolutly amazing. It made buying a car very fun! I felt like the staff really cared about what I wanted and made me an offer I couldn't refuse. The sales team is wonderful. I would recommend this p I felt like the staff really cared about what I wanted and made me an offer I couldn't refuse. The sales team is wonderful. I would recommend this particular Mercedes location to everyone. More