Mercedes-Benz of Chico

Great sales team from top to bottom. Not impressed with shop staff as they overlooked some issues. I would definitely buy from this dealer again. shop staff as they overlooked some issues. I would definitely buy from this dealer again. More

Victoria is awesome! Non-pushy, very knowledgeable, and helpful. I appreciated her patience is waiting for me to make a decision. Cameron made the paperwork painless. helpful. I appreciated her patience is waiting for me to make a decision. Cameron made the paperwork painless. More

I appreciate their consistent friendly professional service. They bend over backward to make sure my experience at Courtesy is a positive experience. If I need a loaner they make it happen. I'm a loyal service. They bend over backward to make sure my experience at Courtesy is a positive experience. If I need a loaner they make it happen. I'm a loyal customer for life. Thanks, Dylan.... More

A great group people to have purchased a vehicle from, first time buying from Courtesy Automotive and we will be back soon to buy another one first time buying from Courtesy Automotive and we will be back soon to buy another one More

I had an excellent experience at Courtesy auto center. Found the truck i was looking for at a much low price then in Roseville Ca.👍😊 Found the truck i was looking for at a much low price then in Roseville Ca.👍😊 More

Fantastic purchase experience. This business is a HOME RUN! I started my business relationship with Courtesy Automotive 26 years ago. New ownership has transformed this business int This business is a HOME RUN! I started my business relationship with Courtesy Automotive 26 years ago. New ownership has transformed this business into a unified FAMILY (I don't know how else to say it). From the start, Victoria Lombard (Internet Sales/ Courtesy GMC ) responded to my questions within minutes. She worked very hard to find what we wanted at a fair price. She made sure that the vehicle was in tip top shape and that EVERY question was answered correctly. This young woman is a credit to this organization! We have never had such a friendly and easy car buying experience. I am spoiled now! The next purchase will be made at Courtesy Automotive. My family run business(s) will now be recommending Victoria Lombard and Courtesy Automotive to ALL of our client base. A+++ More

This is my 3rd lease Ive picked up from Cedric Lafaix. Every time I feel like I am family! Cedric is the best! He was there to help me select & special order the car. We communicated over 6 months & the c Every time I feel like I am family! Cedric is the best! He was there to help me select & special order the car. We communicated over 6 months & the car arrived with the features & price we had discussed. Everything went smooth & Cedric stayed in touch through it all. His communication was always so thoughtful. I recommend everyone call Cedric when buying a car. More

Amazing team. Highly recommend, never a dull moment! Going back to upgrade in the future. Customer service is on point with every team member there. Going back to upgrade in the future. Customer service is on point with every team member there. More

One of the most pleasant car buying experiences I've had. Car Buying is not usually fun. This dealer is different. No pressure at all, gave us all the time we wanted looking at the pre-owned truck. Offered Car Buying is not usually fun. This dealer is different. No pressure at all, gave us all the time we wanted looking at the pre-owned truck. Offered to let us take it home to try it if we wanted. They even quickly corrected a minor issue that came up after the sale by paying to fix the problem. Very happy with them and will definitely buy vehicles here in the future. More

We've purchased new 2017, 2018 and 2019 Buicks from this dealership and have ALWAYS been very satisfied with the sales and service departments. Cameron Lay, who helped us with the purchase of our latest Bu dealership and have ALWAYS been very satisfied with the sales and service departments. Cameron Lay, who helped us with the purchase of our latest Buick, has been exceptionally helpful. More