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Mercedes-Benz of Chicago - Service Center

Chicago, IL

4.8
459 Reviews

459 Reviews of Mercedes-Benz of Chicago - Service Center

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September 04, 2023

Allysia is an excellent and very professional advisor She made the service very pleasant . I will next time ask for her to continue to be my advisor More

by raysawaqed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Lloyd
August 27, 2023

Alyssia is great! She had great communication with me during the service and very responsive. More

by Yzhai10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Lloyd
July 21, 2023

Drive from Michigan for all my Mercedes service work. We’ll worth the travel, always a great job! More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
June 30, 2023

Excellent service from my service representative, Mr. Juan Vargas. He did a great job, and I was very impressed. More

by alilegbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Smith, Juan Vargas
June 22, 2023

The Team at Mercedes-Benz of Chicago service facility is by far a superior organization. The certified technicians are very skillful and were able to solve my complex problem with ease. The Advisor was extr More

by garym
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Khamsot, Geoff and Andrew, Erick McGregor, Hasan Aljiti
June 07, 2023

Great customer service very friendly staff from the time I entered till the time I left would definitely recommend! More

by Daphanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov, Atanas Petrov
May 28, 2023

Jonna was so kind and willing to help in an area that wasn’t her usual spot. More

by meredavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Khamsot, Joanna Davila
May 11, 2023

Always consistent great service by everyone at the dealership. Would highly recommend to anyone to use their service More

by EJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Poore
April 15, 2023

Matt Poore was an excellent service advisor, he was very professional and knowledgeable. I came in for one service and he gave advice and recommendations for other services needed for my vehicle. Matt will More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Poore
March 27, 2023

I consider myself a lucky one to reach out to a highly professional member of Mercedes Ms. Jouanna who professionally, with dedication and respect delt and made my deal possible. With her help i got a won More

by akhtar0083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jouanna, Joanna Davila
Mar 28, 2023 -

Mercedes-Benz of Chicago responded

Hello, Thank you for being a valued guest at Mercedes-Benz of Chicago! We were thrilled to read your wonderful compliments regarding the professional experience you had working with Jouanna! We are committed to be the best in the business and truly dedicated to see that our guests receive an experience that is one of a kind when it comes to excellent customer service and so pleased to read of yours! Congratulations on your purchase! Kind wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager

Mar 28, 2023 -

akhtar0083 responded

Thanks.

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