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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

July 28, 2017

Great service Great people and service. I can't say how much it enjoyed this experience and when I buy my next car it will be here with this sales staff. More

by 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Jordan
Jul 28, 2017 -

Mercedes-Benz of Chicago responded

Hi, Thank you for your raving review, and we are happy to hear you are enjoying our customer service! Please let us know if we can further assist you. – Geoff Hult, General Manager

July 28, 2017

Great service Ben did a great job taking care of all our service needs. They had the SUV fixed quickly and a loaner available while the other was being fixed. More

by JL1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben DeGarcia
Jul 28, 2017 -

Mercedes-Benz of Chicago responded

Hi, We appreciate your 5-star rating and are happy to hear that Ben provided you with an exceptional visit. If we can be of any further assistance please let us know. -Geoff Hult, General Manager

July 26, 2017

Excellent, friendly, hassle-free Had a great service experience from initial scheduling through pickup. Received proactive communication, and was able to arrange to have my car ready More

by David Goodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Jul 28, 2017 -

Mercedes-Benz of Chicago responded

Hi David, Thank you for your wonderful review. We are happy to hear that your service experience was streamlined from the beginning to the end and that you were provided with excellent service. Please let us know if we can further assist you. – Geoff Hult, General Manager

July 21, 2017

Excellent service I experienced great customer service, prompt service and completion of recall issue. The loaner car that I was provided was very clean and fun to dr More

by Libbybrunsvold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilera
Jul 26, 2017 -

Mercedes-Benz of Chicago responded

Hi, We appreciate your 5-star rating and your kind words. Please let us know if we can assist you further. –Mark Hoegler, General Manager

July 20, 2017

Service B Terry and the whole crew at MC Chicago are top notch! Simply the best!! I wish all service centers were like MB Chicago. Job well More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 26, 2017 -

Mercedes-Benz of Chicago responded

Hello Jim, Thank you very much for your wonderful review! We are glad to hear that Terry and the whole Fletcher Jones team always make sure your experience is efficient from beginning to end. If we can be of any further assistance please let us know. – Geoff Hult, General Manager

July 20, 2017

Thanks Again As always they never fail to impress me, simple quick and correct the way I like it Special Thanks to Erik McGregor "your are the best" More

by George T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Jul 26, 2017 -

Mercedes-Benz of Chicago responded

Hi George, Thank you for taking the time to leave such a wonderful review. We are happy to hear that Erik always provides you with excellent service. Please let us know if we can further assist you. – Geoff Hult, General Manager

July 19, 2017

Great customer service, professional and quick I belive as to all customers, Customer service is the most important role in the business industry if you want to keep your customers and bring new on More

by Ns23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Hult Service Director And Terrence Stailey
Jul 26, 2017 -

Mercedes-Benz of Chicago responded

Hi, We appreciate your 5-star rating and are happy to hear that you were provided you with exceptional customer service. If we can be of any further assistance please let us know. -Mark Hoegler, General Manager

July 18, 2017

In short Jeff and Melivin are amazing. Thank you! There is no better place to be serviced. You care first, always respond and are just and fair. I have been dealing with Melvin before we had children More

by David marc drew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geof Hult, Melvin Peoples
Jul 26, 2017 -

Mercedes-Benz of Chicago responded

Hi David, Thank you for your loyalty and for your raving review. We are happy to hear that Melvin always provides you with excellent service. Please let us know if we can assist you further. – Geoff Hult, General Manager

July 15, 2017

Paul knows our Airstream Interstate and cares We appreciate the connection with a person at MB who cares about a safety and satisfaction with the operation of our vehicle. We feel that we have so More

by tnicola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Swytnyk
Jul 26, 2017 -

Mercedes-Benz of Chicago responded

Hi, We appreciate your 5-star rating and are happy to hear that Paul provided you with an exceptional visit. If we can be of any further assistance please let us know. -Mark Hoegler, General Manager

July 14, 2017

Excellent Service Erick takes care of me every time I need service. I will come back for service at MB of Chicago and will recommend anyone that needs anything here. More

by CLS550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Jul 20, 2017 -

Mercedes-Benz of Chicago responded

Hi, Thank you so much for leaving your wonderful review. We are glad Erick always ensures your trips are pleasant. Please let us know if we can assist you further. Geoff Hult Service Manager

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