Mercedes-Benz of Chicago
Chicago, IL
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excellent service experience I am completely satisfied with Mercedes-Benz of Chicago service experience and customer service. Fletcher Jones should purchase the 6 acre lot next t I am completely satisfied with Mercedes-Benz of Chicago service experience and customer service. Fletcher Jones should purchase the 6 acre lot next to service center and build a new Certified Collision Center. In Chicago we truly need a new Audi/Mercedes-Benz Certified Collision Center next to the new service center. More
Great job Thank you the best, taken care of and knew about the tasks quick and efficient manner just a very well experience and excellent care, best wishes to t Thank you the best, taken care of and knew about the tasks quick and efficient manner just a very well experience and excellent care, best wishes to the company. More
Always The Best Mercedes-Benz of Chicago continues to provide consistent service with knowledgeable staff - after over 15 years of serving our cars they still never f Mercedes-Benz of Chicago continues to provide consistent service with knowledgeable staff - after over 15 years of serving our cars they still never falter in providing an exemplary experience! More
Great Service and Communication! Personable and Reliable My service was great. From the minute I pulled up until the time I checked out everything was fantastic. Szymon was professional and "gets" customer My service was great. From the minute I pulled up until the time I checked out everything was fantastic. Szymon was professional and "gets" customer service. I will request him in the future for my service needs. He gets the 5 star review! Thank you, Alison K More
Above and Beyond Erick McGregor and the service technicians at Mercedes Benz of Chicago once again went above and beyond. We had our vehicle for scheduled maintenance Erick McGregor and the service technicians at Mercedes Benz of Chicago once again went above and beyond. We had our vehicle for scheduled maintenance and they also cleared up a few othe items that needed attention. Thank you. More
The service was great and fast. It was at the last minute and I didn't have an appointment, but the service was great and fast for a walk in customer. It was at the last minute and I didn't have an appointment, but the service was great and fast for a walk in customer. More
Service repair Chuck Benson is an awesome service Rep.. he handleded my insurance needs and kept me informed throughout the repair. Thank you for treating your emplo Chuck Benson is an awesome service Rep.. he handleded my insurance needs and kept me informed throughout the repair. Thank you for treating your employees well, Chuck has been taking care of us for 10 plus years!! More
Service satisfaction Always a pleasure dealing with the professional staff @ mercedes benz chIcago. The staff works continually till you are completely satisfied. I walk Always a pleasure dealing with the professional staff @ mercedes benz chIcago. The staff works continually till you are completely satisfied. I walked away happy and ready to upgrade to a new vehicle because of all the wonderful loaners I drove. More
Car wash Was in the area so I stopped in for a car wash. I think it's great that the consumer can just drive through for that benefit. Was in the area so I stopped in for a car wash. I think it's great that the consumer can just drive through for that benefit. More
Friendly, knowledgeable, honest, and courteous Kevin provided excellent service from beginning to end--initial encounter and test drive through final negotiations and my purchase of a new Mercedes- Kevin provided excellent service from beginning to end--initial encounter and test drive through final negotiations and my purchase of a new Mercedes-Benz vehicle. Clearly he knows and loves the cars and he knows the business well. He was able to answer all of my questions and really "sold" me on some features that I wasn't aware of during my test drive. Equally important, he was remarkably considerate and respectful of my time overall and my privacy in terms of how I manage my personal finances. Thanks to Jennifer Stewart too for moving me through the purchase process quickly and efficiently and for giving me excellent tips about how best to navigate state and local vehicle transfer requirements. More