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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

August 12, 2017

excellent service experience I am completely satisfied with Mercedes-Benz of Chicago service experience and customer service. Fletcher Jones should purchase the 6 acre lot next t More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Peoples
Aug 14, 2017 -

Mercedes-Benz of Chicago responded

Hello AJ, We appreciate your 5-star rating and feedback! If we can be of any further assistance please let us know. – Geoff Hult, Service Manager

August 12, 2017

Great job Thank you the best, taken care of and knew about the tasks quick and efficient manner just a very well experience and excellent care, best wishes to t More

by Carcare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Aug 14, 2017 -

Mercedes-Benz of Chicago responded

Hello, Thank you for your wonderful review. We are happy to hear that Erik provided you with an exceptional visit. Please let us know if we can assist you further. – Geoff Hult, Service Manager

August 11, 2017

Always The Best Mercedes-Benz of Chicago continues to provide consistent service with knowledgeable staff - after over 15 years of serving our cars they still never f More

by Pickle's Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider, Erick McGregor
Aug 14, 2017 -

Mercedes-Benz of Chicago responded

Hello, Thank you for your loyalty and for your wonderful review. Please let us know if we can assist you further. – Geoff Hult, Service Manager

August 09, 2017

Great Service and Communication! Personable and Reliable My service was great. From the minute I pulled up until the time I checked out everything was fantastic. Szymon was professional and "gets" customer More

by Al's ride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Szymon Kowalczyk
Aug 14, 2017 -

Mercedes-Benz of Chicago responded

Hi Alison, Thank you for taking the time to leave such a wonderful review. We are happy to hear that your service experience was streamlined from the beginning to the end and Szymon provided you with excellent service. Please let us know if we can further assist you. – Geoff Hult, Service Manager

August 09, 2017

Above and Beyond Erick McGregor and the service technicians at Mercedes Benz of Chicago once again went above and beyond. We had our vehicle for scheduled maintenance More

by jmscarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Aug 14, 2017 -

Mercedes-Benz of Chicago responded

Hello, Thank you for your wonderful review. We are happy to hear that Erick provided you with an exceptional visit. Please let us know if we can assist you further. – Geoff Hult, Service Manager

August 06, 2017

The service was great and fast. It was at the last minute and I didn't have an appointment, but the service was great and fast for a walk in customer. More

by marcus whiteside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Peoples
Aug 14, 2017 -

Mercedes-Benz of Chicago responded

Hi Marcus, We appreciate your 5-star rating. Please let us know if we can assist you further. –Geoff Hult, Service Manager

August 04, 2017

Service repair Chuck Benson is an awesome service Rep.. he handleded my insurance needs and kept me informed throughout the repair. Thank you for treating your emplo More

by P123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Benson
Aug 14, 2017 -

Mercedes-Benz of Chicago responded

Hi, We appreciate your 5-star rating and your loyalty! We are happy to hear that Chuck provided you with an exceptional visit. If we can be of any further assistance please let us know. -Geoff Hult, Service Manager

August 03, 2017

Service satisfaction Always a pleasure dealing with the professional staff @ mercedes benz chIcago. The staff works continually till you are completely satisfied. I walk More

by Missyfit66
Recommend Dealer
Yes
Employees Worked With
Terry Stailey , Carlos Draper
Aug 04, 2017 -

Mercedes-Benz of Chicago responded

Hi, We appreciate your 5-star rating and are happy to hear that Carlos provided you with an exceptional visit. If we can be of any further assistance please let us know. -Geoff Hult, Service Manager

August 02, 2017

Car wash Was in the area so I stopped in for a car wash. I think it's great that the consumer can just drive through for that benefit. More

by esme1583
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 03, 2017 -

Mercedes-Benz of Chicago responded

Hi, We appreciate your 5-star rating. Please let us know if we can assist you further. –Geoff Hult, Service Manager

July 31, 2017

Friendly, knowledgeable, honest, and courteous Kevin provided excellent service from beginning to end--initial encounter and test drive through final negotiations and my purchase of a new Mercedes- More

by Marci S Billow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Stewart, Kevin Morley
Aug 03, 2017 -

Mercedes-Benz of Chicago responded

Hi Marci, Congratulations on your new vehicle and thank you for your raving review! We are glad that Kevin and Jennifer provided you with an excellent sales experience during your vehicle purchase. Please let us know if we can further assist you. – Mark Hoegler, General Manager

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