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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

September 03, 2017

Excellent Service Exceptional Service and above expectations. The entire process was completed beyond what I could have ever imagined. I will definitely be a lifetime c More

by Satisfied Client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Jordan, Melvin Peoples
Sep 05, 2017 -

Mercedes-Benz of Chicago responded

Congratulations on your new Mercedes-Benz! We appreciate your 5-star review and sharing your positive experience with us. If you need anything further, please do not hesitate to reach out. - Mark Hoegler, General Manager

September 03, 2017

services very good services, chuck is a very good person to work with. I have been working with chuck for a very long time. Exceptional service above expectat More

by Mr. JEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Benson
Sep 05, 2017 -

Mercedes-Benz of Chicago responded

Thank you for your 5-star review and sharing your exceptional experience with Chuck and our Service Team. We appreciate your loyalty and are proud to have Chuck on our team. Please let us know if we can assist you further. - Mark Hoegler, General Manger

September 02, 2017

Above and Beyond- highly recommend Sam was our sales rep. I was unable to visit the dealership and Same brought the vehicle to my home and took my grade in at the same time. I was able More

by Oak Park Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Tomaino
Sep 05, 2017 -

Mercedes-Benz of Chicago responded

Congratulations on your new vehicle! Thank you for taking the time to share your positive experience with Sam and the easy and seamless process you experienced. We appreciate your referrals and look forward to hearing about your new journeys! Please let us know if we can assist you further. - Mark Hoegler, General Manager

August 31, 2017

Brian Kinney Brian was a pleasure to work with. Extremely knowledgeable, helpful and made the process seem less. His communication was excellent and exceeded all e More

by Schu7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kinney
Aug 31, 2017 -

Mercedes-Benz of Chicago responded

Hi, We appreciate your 5-star rating. Please let us know if we can assist you further. –Mark Hoegler, General Manager

August 30, 2017

Helping service Geoff and Melvin Working out problem 5 time return for same Problem let's hope it is fixed we have to wait and see if it will come back. More

by Alf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Price, FJ Management, Melvin Peoples
Aug 31, 2017 -

Mercedes-Benz of Chicago responded

Hi Alf, I am unable to locate your information in our system. Please call me directly at 312-628-4363 I would like to discuss your experience. Kind Regards,

August 28, 2017

Best experince ever The best or nothing ! Joe Smalzer is a real profesional and realy nice person. Thank you for your help,my next target is E 350 More

by sprinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Smalzer
Aug 29, 2017 -

Mercedes-Benz of Chicago responded

Hi, Congratulations on the purchase of your new vehicle! We are glad to hear that your experience was efficient from beginning to end. Please let us know if we can assist you further. – Mark Hoegler, General Manager

August 27, 2017

Professional customer service Very happy with the customer service at Mercedes Benz of Chicago. Easy to schedule constant updates loaner car. All smooth. His was unfortunately my s More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben DeGarcia
Aug 29, 2017 -

Mercedes-Benz of Chicago responded

Hi Marc, We appreciate your 5-star rating and are happy to hear that Ben provided you with an exceptional visit. If we can be of any further assistance please let us know. - Mark Hoegler, General Manager

August 24, 2017

Great Experience Great experience, efficient, professional and excellent communication. The associate I worked with, Adrian Botis was knowledgeable and helpful. I woul More

by P
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adrian botis
Aug 24, 2017 -

Mercedes-Benz of Chicago responded

Hi, Thank you for your wonderful review. We are glad to hear that your experience was efficient from beginning to end. Please let us know if we can assist you further. – Mark Hoegler, General Manager

August 24, 2017

Professional When you first step out of your car someone is there to assist you which is great.if you have a loaner its right there.I'm not sure of the gentleman More

by Gmissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Benson, Carlos Draper
Aug 24, 2017 -

Mercedes-Benz of Chicago responded

Hi, We appreciate your 5-star rating and are happy to hear that Chuck provided you with an exceptional visit. If we can be of any further assistance please let us know. -Mark Hoegler, General Manager

August 22, 2017

Great service Without a doubt the best customer experience of any auto dealership I have ever patronized. From the moment you drive in to the communication to the More

by DG7259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amie Johnson
Aug 24, 2017 -

Mercedes-Benz of Chicago responded

Hi, We appreciate your 5-star rating. Please let us know if we can assist you further. –Mark Hoegler, General Manager

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