Mercedes-Benz of Chicago
Chicago, IL
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Excellent Service Exceptional Service and above expectations. The entire process was completed beyond what I could have ever imagined. I will definitely be a lifetime c Exceptional Service and above expectations. The entire process was completed beyond what I could have ever imagined. I will definitely be a lifetime client and this is my 3rd Mercedes More
services very good services, chuck is a very good person to work with. I have been working with chuck for a very long time. Exceptional service above expectat very good services, chuck is a very good person to work with. I have been working with chuck for a very long time. Exceptional service above expectations. My car was ready in a very short time, the entire process was completed beyond what I expected. I recommend chuck for the highest award that your Co. can award. More
Above and Beyond- highly recommend Sam was our sales rep. I was unable to visit the dealership and Same brought the vehicle to my home and took my grade in at the same time. I was able Sam was our sales rep. I was unable to visit the dealership and Same brought the vehicle to my home and took my grade in at the same time. I was able to complete the purchase in my living room. I have never experienced such amazing customer service. Sam was knowledgeable, organized, and solution oriented. He put together a deal that worked within my financial requirements in a manner that was efficient and matter of fact. I am now recommending my family members go to Sam- I am a woman who generally dreads a car purchase and this was painless. Thank you Sam! More
Brian Kinney Brian was a pleasure to work with. Extremely knowledgeable, helpful and made the process seem less. His communication was excellent and exceeded all e Brian was a pleasure to work with. Extremely knowledgeable, helpful and made the process seem less. His communication was excellent and exceeded all expectations I had. More
Helping service Geoff and Melvin Working out problem 5 time return for same Problem let's hope it is fixed we have to wait and see if it will come back. Working out problem 5 time return for same Problem let's hope it is fixed we have to wait and see if it will come back. More
Best experince ever The best or nothing ! Joe Smalzer is a real profesional and realy nice person. Thank you for your help,my next target is E 350 The best or nothing ! Joe Smalzer is a real profesional and realy nice person. Thank you for your help,my next target is E 350 More
Professional customer service Very happy with the customer service at Mercedes Benz of Chicago. Easy to schedule constant updates loaner car. All smooth. His was unfortunately my s Very happy with the customer service at Mercedes Benz of Chicago. Easy to schedule constant updates loaner car. All smooth. His was unfortunately my second visit for same warranty body issue. More
Great Experience Great experience, efficient, professional and excellent communication. The associate I worked with, Adrian Botis was knowledgeable and helpful. I woul Great experience, efficient, professional and excellent communication. The associate I worked with, Adrian Botis was knowledgeable and helpful. I would recommend this dealership to anybody looking for a new car. More
Professional When you first step out of your car someone is there to assist you which is great.if you have a loaner its right there.I'm not sure of the gentleman When you first step out of your car someone is there to assist you which is great.if you have a loaner its right there.I'm not sure of the gentleman last name but, is name is Chuck. He does his job well ? More
Great service Without a doubt the best customer experience of any auto dealership I have ever patronized. From the moment you drive in to the communication to the Without a doubt the best customer experience of any auto dealership I have ever patronized. From the moment you drive in to the communication to the pick up everything was perfect. More