Mercedes-Benz of Chicago

service A service was done well. except fuel cap was left half open resulting in yellow light on way home. fixed it myself.. shuttle worked well. Thanks service was done well. except fuel cap was left half open resulting in yellow light on way home. fixed it myself.. shuttle worked well. Thanks More

Excellent service The customer service provided to me today was Excellent! I would highly recommend this service center to anyone that needs any type of service due to The customer service provided to me today was Excellent! I would highly recommend this service center to anyone that needs any type of service due to the professionalism of the employees. More

Great experience. Professional , courtesy, and friendly would described my experience with Emil. Definetly will recommend him, and will come back for my wife's car. Ap Professional , courtesy, and friendly would described my experience with Emil. Definetly will recommend him, and will come back for my wife's car. Apreciated his attention to detail and buyer s interest. Thank you , again! More

Excellent stress free service experience Service advisor Max was very thorough when addressing the needs of my vehicle. Max explained the vehicle's inspection in great detail and offered expe Service advisor Max was very thorough when addressing the needs of my vehicle. Max explained the vehicle's inspection in great detail and offered expert opinion needed to keep my vehicle functioning properly. More

Excellent Paul and Eric McGregor are one of the reasons you keep me as a client. I trust their judgement and I trust them with my automobile. You are blessed Paul and Eric McGregor are one of the reasons you keep me as a client. I trust their judgement and I trust them with my automobile. You are blessed to have great talent on your team. More

The services are on time and excellence! I made a reservation for maintenance A of my 2017 Mercedes-Benz E300. The reception is make me pleasure, and services is on time and excellent! Well d I made a reservation for maintenance A of my 2017 Mercedes-Benz E300. The reception is make me pleasure, and services is on time and excellent! Well done! More

Best Service Advisor! Eric has been my service advisor for many years and through a couple of Mercedes. Not only is he knowledgeable about any service needed all while offe Eric has been my service advisor for many years and through a couple of Mercedes. Not only is he knowledgeable about any service needed all while offering his expert opinion--- his customer service is personalized and on pointe! More

Excellent service Everything done well and in a very clean and inviting environment. My only hesitation is sticker shock at the prices for work done. I understand prici Everything done well and in a very clean and inviting environment. My only hesitation is sticker shock at the prices for work done. I understand pricing will always be higher at a dealership, but occasionally the price on an item can be too high. An example is the cost to have a second key to my car. Close to $600 for a remote key seems extremely high. More

Another great return visit This is my second service appointment since the new facility opened. Erick was very helpful, efficient and followed up several times after. They fixed This is my second service appointment since the new facility opened. Erick was very helpful, efficient and followed up several times after. They fixed all of my issues and answered my questions. Also, very much appreciate the shuttle to and from work. More

Always a pleasure Eric in Service is always a pleasure to work with. Personable and professional! Takes the time to answer questions with detailed explanations. He's h Eric in Service is always a pleasure to work with. Personable and professional! Takes the time to answer questions with detailed explanations. He's helped me for years! More