Mercedes-Benz of Chicago

Always easy and hassle. I have no problem giving my reviews because every time I visit the Mercedes Benz dealership it's always a pleasant experience. I only work with two of I have no problem giving my reviews because every time I visit the Mercedes Benz dealership it's always a pleasant experience. I only work with two of your employees. Jim Jordan is my ongoing salesman. I have had a total of 3 Benz and every time was easy and no problems. I will be returning shortly for a fourth vehicle within the year. And I also only work with Erick McGregor in service because he is amazing. When I leave the service department I have absolutely no questions, he covers everything. Everything that you may have a question about he already on it no matter what it is. As long as you keep those two employees I'll definitely will be returning because sales and service can be a long and unpleasant experience, but as long as I work with them I can always leave and don't have to take headache medication after I leave. Thanks again. More

Great experience - as always My new car was ready to go and Paul gave a great overview of the features. Everyone was excited for me about the new purchase. Travis had me in an o My new car was ready to go and Paul gave a great overview of the features. Everyone was excited for me about the new purchase. Travis had me in an out in no time with the paperwork. More

Excellent customer Service Customer service was excellent. Melvin was very attentive and provided the proper amount of information. The service was done quickly and correctly Customer service was excellent. Melvin was very attentive and provided the proper amount of information. The service was done quickly and correctly even after I made changes. More

Five stars Terry was an excellent service representative and understood what i needed at the time. He promptly called me back about another problem discovered an Terry was an excellent service representative and understood what i needed at the time. He promptly called me back about another problem discovered and explained it in a way that I could easiily undererstand. I felt no pressure about what to do next. More

Visit was comfortable and the work was done in a reasonable Service waiting area is very comfortable, clean, stocked with the items to make the wait pleasant. The work was done in a reasonable period of time. Service waiting area is very comfortable, clean, stocked with the items to make the wait pleasant. The work was done in a reasonable period of time. The car was cleaned well. More

Dennis and Chris are best in class. The best part of your organization is by far the people. Dennis and Chris are the reason I continue to choose Mercedes Benz Chicago. They are a plea The best part of your organization is by far the people. Dennis and Chris are the reason I continue to choose Mercedes Benz Chicago. They are a pleasure to do business with. More

Great people Great service. Only been their a couple times for service but , was satisfied every time great service and great people can't ask for much more than that ! Only been their a couple times for service but , was satisfied every time great service and great people can't ask for much more than that ! More

Great work, great workers!! Service is awesome as well as the facility and staff. My service man, Church Benson, just can't be beat!!! It is always a pleasurable experience. Service is awesome as well as the facility and staff. My service man, Church Benson, just can't be beat!!! It is always a pleasurable experience. More

Great Facility, Great Service Advisors. I have been dealing with Melvin Peoples for over 25 years. He gives the right advice and get things done. Can't ask for more. I have been dealing with Melvin Peoples for over 25 years. He gives the right advice and get things done. Can't ask for more. More

Excellent Work Friendly and professional service. Clean and new service center. Washed car very well. Nice cafe on site. Shuttle service conveinient and comfortab Friendly and professional service. Clean and new service center. Washed car very well. Nice cafe on site. Shuttle service conveinient and comfortable. Nice loaners when needed. More