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Mercedes-Benz of Chicago

Chicago, IL

Overview
Reviews
Vehicles
4.8
1,174 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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1520 W. North Avenue

Chicago, IL

60642

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Showing 1,174 reviews

December 02, 2022

Bryan is helpful and patient. Lets you think through the purchase and works with you to get the right package. Never felt pushed to get something I did not want. He's a great guy! More

by akfoury12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ward, Bertin Covarruvias
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Dec 02, 2022 -

Mercedes-Benz of Chicago responded

Hi Akfoury12, Congratulations on your gorgeous purchase! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Bryan ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

November 30, 2022

Bryan was fantastic to work with! We had all details worked out prior to me coming so I was in and out in record time with my beautiful new ride!! So appreciative of his attention to More

by Kelli E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward
Report | Print
Nov 30, 2022 -

Mercedes-Benz of Chicago responded

Hi Kelli E, Congratulations on your recent gorgeous purchase! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Bryan ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

November 28, 2022

Let’s face it -buying a car can be a little stressful. I was lucky that Bryan was my salesman. Working with him was a delight. I found him to be personable,knowledgeable and easy to work with.I highly r More

by maggiemaeual
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ward
Report | Print
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Maggiemaeual, Congratulations on your recent Benz purchase! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Bryan ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

November 27, 2022

Awesome customer service! Joanna was very friendly and was amazing to work with. She truly listened and was able to get us the suv that was right for our family. More

by Taralundy2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward, Joanna Davila
Report | Print
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Taralundy2006, Congratulations on your gorgeous purchase! We are so appreciative of your loyalty and feedback about your recent experience with Joanna. I am very happy to hear that Joanna was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs. We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

November 27, 2022

The dealership was very friendly and everything was handled professionally. We would definitely recommend them. More

by rkblock7
Recommend Dealer
Yes
Employees Worked With
Bryan Ward
Report | Print
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Rkblock7, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Chicago take great pride in serving our guests well and we are grateful to have earned your business. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Chicago

November 27, 2022

Bryan was very professional and awesome to work with! He was very informative and kept me informed about the status of my vehicle during the ordering and delivery process. When ever I reached out to him More

by Taria M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ward
Report | Print
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Taria M, Congratulations on your beautiful Benz purchase! The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your recent visit with Bryan. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Mercedes-Benz of Chicago

November 26, 2022

Bryan was very helpful and accommodating during our GLC purchase process. He is very friendly and we never dealt like we were pushed into our decision to buy our first Mercedes. More

by Irene C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ward
Report | Print
Nov 26, 2022 -

Mercedes-Benz of Chicago responded

Hi Irene C, Congratulations on your beautiful Benz purchase! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Bryan ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

November 26, 2022

Awesome experience with Mr. Ward. He made sure I was satisfied from the beginning to the end. Also awesome follow up on the next day to check my experience. More

by Greens6615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward
Report | Print
Nov 28, 2022 -

Mercedes-Benz of Chicago responded

Hi Greens6615, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Bryan Ward. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Chicago

November 26, 2022

Awesome service! !!! Made the experience pleasant and wonderful….. would be returning to buy G wagon, Maybach, S500 More

by andrevenson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward
Report | Print
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Andrevenson, Congratulations on your gorgeous Benz purchase! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing our team the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Mercedes-Benz of Chicago

November 17, 2022

He was very professional and helpful. He was able to help me in a timely manner. More

by aac13
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Report | Print
Nov 18, 2022 -

Mercedes-Benz of Chicago responded

Hi Aac13, Thank you for the opportunity to serve you! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. We're looking forward to welcoming you again soon! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

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