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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,174 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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1520 W. North Avenue

Chicago, IL

60642

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Showing 1,174 reviews

February 15, 2023

My vehicle was a total loss and went to the dealership not knowing what actions to take. I met with Andrea and she explained the process thoroughly she stayed with me the whole step of the way. She is More

by Rosemaryaguayo917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Ramirez
Feb 17, 2023 -

Mercedes-Benz of Chicago responded

Hi Rosemaryaguyao917, Congratulations on your recent purchase! It is our top priority to give our guests an outstanding experience. With that, it is a delight to hear that Andrea ensured you had a great time while searching for the perfect vehicle that best suits your needs. We look forward to welcoming you back. All the Best, Your Friends and Family at Mercedes-Benz of Chicago

February 14, 2023

My husband and I worked with Andrea and had the best experience! She was knowledgeable about the different models and answered all my questions since I was not sure what direction I wanted to go in. An More

by Samanthaboghos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Venita Rais, Finance , Andrea Ramirez
Feb 15, 2023 -

Mercedes-Benz of Chicago responded

Hello Samanthaboghos, We appreciate you taking the time to share your feedback on your recent visit with us. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Andrea. Your recommendations are truly a gift. Congratulations on your purchase! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

February 13, 2023

This was my third car with Raul Valle. Professional and a wonderful person. If you need a car he is the person to ask. More

by frp435
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Raul Valle
Feb 13, 2023 -

Mercedes-Benz of Chicago responded

Hi frp435, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Raul Valle. All of us at Mercedes-Benz Ontario take great pride in serving our guests well and we are grateful to have earned your business. We look forward to serving you again! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

February 08, 2023

Mercedes-Benz Chicago for several years have provided my family and myself an extraordinary experience in Sales and Service. I wholeheartedly recommend individuals to visit this dealership. Mercedes-Benz Ch More

by Tonya J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Roman, JR, Jim Jordan
Feb 09, 2023 -

Mercedes-Benz of Chicago responded

Hi Tonya J, Congratulations on your beautiful Benz purchase! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear our team ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

February 02, 2023

Greg McGregor has been my Service Advisor on several occasions. He is responsive, knowledgeable, thorough and professional. If you are lucky enough to get assigned to him - you will know exactly what More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Feb 03, 2023 -

Mercedes-Benz of Chicago responded

Hello Rick, We are grateful to have earned your business and appreciate you taking the time to share such sediments for Erick McGregor. He truly is one that is committed to the guest experience and so pleased to know of the responsive and knowledgeable service you had working with him. All of us at Mercedes-Benz of Chicago look forward to working with you for many years to come. Kind regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

February 01, 2023

I appreciated Jaime's professional and personal touch provided, throughout the purchase of my 2023 AMG GLC 43 coupe. I would recommend my family/friends, who are interested in purchasing a Mercedes to c More

by lxboyd67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Jaime Uribe, Atanas Petrov
Feb 02, 2023 -

Mercedes-Benz of Chicago responded

Hi lxboyd67, Congratulations on your gorgeous 2023 AMG GLC 43 Coupe! The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Jaime has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle that best suits your needs. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

January 30, 2023

Great service! Really knew what we wanted and worked with us to get us the best possible deal. Did not push the sale and really made us feel comfortable about every More

by Vraj Patel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanna Davila
Jan 30, 2023 -

Mercedes-Benz of Chicago responded

Hi Vraj Patel, Congratulations on your beautiful Benz purchase! The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. It brings us so much joy hearing that we went above and beyond with getting you into your desired choice of vehicle. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle that best suits your needs. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

January 28, 2023

Obi Agba was just great to work with! I came in over a year ago thinking about when my lease is up what type of car I wanted to go into and literally for the last 12 months he stayed in More

by Matthews.sandy77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Jan 30, 2023 -

Mercedes-Benz of Chicago responded

Hello Matthews.sandy77, The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Obi Agba has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

January 24, 2023

Joanna and the team at Mercedes-Benz of Chicago exceeded my expectations! Great job!!! Will be back! More

by scastro1004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Joanna Davila
Jan 24, 2023 -

Mercedes-Benz of Chicago responded

Hi Scastro1004, Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Joanna ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

January 23, 2023

Obi is a pleasure to work with. He did a fantastic job guiding me through the process. He gave me detailed information, explored different options and helped me choose the perfect c More

by vsalonv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon, Matt, Obinna Agba
Jan 23, 2023 -

Mercedes-Benz of Chicago responded

Hi Vsalonv, Congratulations on your new Benz purchase! We are so appreciative of your feedback about your experience with Obi. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

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