Mercedes-Benz of Chicago

Mr. Smalzar went out of his way to find the vehicle with the options we were looking for at our price point. He really did an excellent job and I would not hesitate to buy another vehicle from him again. H the options we were looking for at our price point. He really did an excellent job and I would not hesitate to buy another vehicle from him again. His customer service skills are outstanding! More

I loved working with Michael Thorton. He was gracious, informative, and attentive. The car buying experience was the best I've ever had. Thank you, Michael. informative, and attentive. The car buying experience was the best I've ever had. Thank you, Michael. More

I came into the Mercedes Benz of Chicago to lease a c300 4matic. Austin was the salesperson helping me. He was great, extremely helpful and very friendly. Austin helped to find me an amazing deal and made s 4matic. Austin was the salesperson helping me. He was great, extremely helpful and very friendly. Austin helped to find me an amazing deal and made sure it was exactly what i wanted. Moe G. got all my financing approved and was very fast and knowledgable in every financing option compared to other places I've been. The car is amazing and Has everything imaginable. I'm so happy I got my car from this dealership and plan on getting my future cars from Austin! More

Kim went out of his way to make sure the car buying experience was as stress free as possible. Even after slight hiccup at delivery, Kim came through in the end to make sure everything worked out to my experience was as stress free as possible. Even after slight hiccup at delivery, Kim came through in the end to make sure everything worked out to my satisfaction. More

EVERYONE I WORKED WITH WAS VERY PROFESSIONAL, CURTEOUS AND WILLING TO HELP IN ANY WAY POSSIBLE. MR. SMALZER WENT OUT OF HIS WAY TO ACCOMMODATE MY BUSY SCHEDULE AND WAS EXCEEDINGLY PATIENT. HE'S A GREAT AND WILLING TO HELP IN ANY WAY POSSIBLE. MR. SMALZER WENT OUT OF HIS WAY TO ACCOMMODATE MY BUSY SCHEDULE AND WAS EXCEEDINGLY PATIENT. HE'S A GREAT SALESMAN WITHOUT OVERSTEPPING BOUNDARIES. I RESPECT HIM FOR HIS WORK ETHIC AND FEEL I CAN RELY ON HIM AS WELL AS NATALIE AND TRAVIS IF I SHOULD NEED ANY HELP WITH MY BEAUTIFUL, NEW MB. I WOULD RECOMMEND YOUR DEALERSHIP TO MY FRIENDS AND SUGGEST THAT THEY ASK FOR MR. SMALZER TO HELP IN THEIR PURCHASE. RESPECTFULLY, MARIA SLOBODIAN, MD More

I contacted Mercedes-Benz of Chicago after researching a car of interest online and the sales assistant put me in contact with Ryan. After meeting Ryan and working with him to find the perfect car and deal, car of interest online and the sales assistant put me in contact with Ryan. After meeting Ryan and working with him to find the perfect car and deal, I knew that I would buy all my cars from MB of Chicago and Ryan. I enjoyed working with Ryan on this deal! More

i recommend you NOT WASTE TIME at MB Chicago. I went in this morning for my appt to see a car. The salesman would not get me a value for my trade because i was going to a Cadillac dealer next to see anothe this morning for my appt to see a car. The salesman would not get me a value for my trade because i was going to a Cadillac dealer next to see another car as well. I told him exactly what part cash and what part trade in i expected. Exactly. He told me for sure the numbers would work when i came back. I saw the Cadillac and then made the trip back for the E550. Of course i found out "there was a difference of opinion" on the value of my car. What a waste of time. Why couldn't he have gone to ask Dad how much my car was worth when i was there the first time? What a farce and i fell for it. No respect for my time!! More

I contacted Fletcher Jones Chicago about a used car I found online. The sales person who got back to me could not have been nicer or more helpful. He respected my wish to be contacted by email and answe found online. The sales person who got back to me could not have been nicer or more helpful. He respected my wish to be contacted by email and answer my questions that way instead of just replying and asking me to call him for any further help. We did all our goings back and forth by email and only talked on the phone when I was sure I was satisfied and ready to go and have a look. My experience with the dealership could not have been any better from initial contact through finally signing on the dotted line! I drove from TN to look at the car and drive it before I made the purchase. The car was exactly as described. The sales team, Ryan, Mo and Jimmy were outstanding in their help. I had a truly wonderful experience with Fletcher Jones and would recommend them to anyone that ask. More