Mercedes-Benz of Chicago

My experience at Mercedes-Benz Chicago was as world-class as the car I purchased. From the moment I stepped into the dealership, I felt special - taken care of, appreciated, and respected. Bob was exceptiona as the car I purchased. From the moment I stepped into the dealership, I felt special - taken care of, appreciated, and respected. Bob was exceptional at making sure my experience and car purchase exceeded my expectations. The exact car I wanted resided in Ohio and it was delivered to Chicago within just a few days. Also, I feel I received a very fair price for the car I purchased. I love my new C350c and have absolutely no buyer's remorse. This is a 5 star dealership. More

Couldn't be happier with MB Chicago, my wife & I came in today looking for a new car and worked with Jim Jordan. Who couldn't have been a nicer more helpful person to deal with, Jim made both my wife and in today looking for a new car and worked with Jim Jordan. Who couldn't have been a nicer more helpful person to deal with, Jim made both my wife and I fee very comfortable all while making the whole car buying process as easy as possible. Thank you again! More

I would highly recommend that anyone seriously in the market for a new vehicle to do their research before entering into any agreement with this dealership. They continued to use deceptive practices in e market for a new vehicle to do their research before entering into any agreement with this dealership. They continued to use deceptive practices in everyday business. Since Guido is the only person I had the displeasure of dealing with I am not sure if my situation is a direct reflection of the overall management style or if he is a rouge employee. Either way do yourself a favor and look beyond this rating and please do not give them any money or credit card information without getting everything in writing first. More

Excellent service from Mercedes Benz of Chicago Kim Norah and staff treated me very well. The establishment was very beautiful and clean. I will definitely be purchasing my next Mercedes from you all. Thanks and staff treated me very well. The establishment was very beautiful and clean. I will definitely be purchasing my next Mercedes from you all. Thanks Kim for making me feel comfortable and making this process quick and easy. More

bought my 2012 c300 sport 4matic yesterday,and could not have been more pleased with the service.austin real was so accommodating with everything and gave me an amazing price on my new car,and mo ghaimah ma have been more pleased with the service.austin real was so accommodating with everything and gave me an amazing price on my new car,and mo ghaimah made sure i got the price i needed for my trade in and offered me great financing.I will highly recommend them and the dealership.love my new car:)) More

This is the best dealership in the world. It was a pleasure doing business with their salesman Guido L. He answered all of our questions and knew exactly what we looking for. I couldn't ask for bett pleasure doing business with their salesman Guido L. He answered all of our questions and knew exactly what we looking for. I couldn't ask for better service. This dealership was very easy to work with and my fiancé and I highly recommend stopping by if you're interested in a new c300 or other mercedes benz. Make sure to ask for Guido, he's the best! More

I just purchased a brand new 2013 GLK 350 from Mercedes-Benz of Chicago. This is the 3rd new Mercedes that I have purchased from this dealership and specifically, my sales person, Paul Price. I ca Mercedes-Benz of Chicago. This is the 3rd new Mercedes that I have purchased from this dealership and specifically, my sales person, Paul Price. I can't say enough good things about Paul. He is professional, courteous and has a memory like a steel trap. His attention to detail and ability to get me a great deal is what keeps me coming back. The car I wanted was at a dealership in the suburbs. Paul drove over an hour in rush hour traffic to the other dealership to get my vehicle and bring it back to me. He always goes the extra mile and for that, he has my loyalty. I would also like to mention that Nikki Dillard did a fantastic job of getting us in the door and our finance person, Moe Ghanimah was a pleasure to deal with as well. Lastly, I'd like to say that one of the best things about this dealership is the Service Center. I really don't think there is a better service center anywhere in the region, period. The facility is great, the people are always professional and my service adviser (Lynn Heller) is the best! I highly recommend Mercedes-Benz of Chicago. More

After visiting 2 other Mercedes-Benz dealerships in the greater Chicago area, I ended up purchasing a 2012 C300 from Mercedes-Benz of Chicago. Their professionalism, follow-up and customer service was unp greater Chicago area, I ended up purchasing a 2012 C300 from Mercedes-Benz of Chicago. Their professionalism, follow-up and customer service was unprecedented and very much appreciated. It made the buying process easy and enjoyable. Thanks to the entire team at Fletcher Jones! More

This is the 6th Mercedes that I have brought over the years from Paul Price. Needless to say this was the toughest negotiation thus far. We began the banter thousands of dollars apart. His manager got in years from Paul Price. Needless to say this was the toughest negotiation thus far. We began the banter thousands of dollars apart. His manager got involved with the deal as well..... We all got a little loud and heated, eventually we agreed to disagree. After all this wasn't my first rodeo,I eat sales guys for lunch. So.....I was off to take my wife for a Doc's appointment and then buy a Cadillac. Paul Price offered to drive us to my wife's appointment. He offered his services even when he knew we didn't have a deal. On the drive he suggested we take another look at the numbers, we did and came to a deal we both could live with. As a retired V.P. I've had many sales and costomer service people report directly to me, and I'm here to tell you Paul Price is one of the best and you're lucky to have him. Until the next rodeo guys, Lee Langon More

From the initial contact with Mercedes-Benz of Chicago, until the closure of our lease agreement, we were treated with courtesy a high regard for customer service. Mike Kendall, particularly, was extremely until the closure of our lease agreement, we were treated with courtesy a high regard for customer service. Mike Kendall, particularly, was extremely helpful through the process of vehicle selection, explaining lease terms, and ensuring our complete satisfaction with the vehicle. The overall experience with the dealership was superb, and we highly recommend Mike and the firm's wonderful team of professionals. More