Mercedes-Benz of Chicago

Austin Real was arrogant from th 1st phone call and it got worse. The amount they offered for my trade was ridiculous. They didn't even call me back after I made an offer. Got $3000 more on trade for CPO got worse. The amount they offered for my trade was ridiculous. They didn't even call me back after I made an offer. Got $3000 more on trade for CPO car at MB dealer in Wis. They will gouge your eyeballs out! More

Upon my first visit to Mercedes-Benz of Chicago I had a feeling of stepping into a very friendly environment. Everyone was very curtious and professional. I must say I haven't been offered water or coffe feeling of stepping into a very friendly environment. Everyone was very curtious and professional. I must say I haven't been offered water or coffee more at any other place I've visited. The sales person that was assigned to me, Anthony Whitlock, seemed like a friend right from the beginning. He listened to what I was looking for and found it for the price I was able to afford. He explained every aspect of the car to me. Took me for a test ride ... I must admit after the test ride I didn't want to leave the car ... it handled so beautifuly ((E350). I ultimately bought that car and Anthony was kind enough to pair my phone with the car's bluetooth device. And said that if I have any questions to call him any time. Usually once a sale is done ... so are you! Hopefully my good experience will continue with the dealership ... it's been only a week since I bought my car! More

My sales representative Mr. Paul Price turned what could have been an anxious and frustrating experience into an enjoyable and worthwhile one. Mr. Price was professional as well as personable while demonst have been an anxious and frustrating experience into an enjoyable and worthwhile one. Mr. Price was professional as well as personable while demonstrating his expertise in both the auto I was considering and the pricing and process. He showed patience and answered all my questions no matter how trivial and accompanied me through each step. I left the dealership a satisfied customer who will return to do business with Paul Price again and again. I have driven a MB since 2001 and I look forward to future transactions with Mr. Price. His customer service goes above and beyond the call with the extra step of coming to my house to synchronize my garage opener. This is a demonstration of commitment to the client that is rarely found in today's world. Thanks again Paul. More

I have been with mercedes benz for 13 years...i purchased my two with paul price...yes he is amazing..he will go out his way for his customers..imust say he answers all your questions fairly.and will listen my two with paul price...yes he is amazing..he will go out his way for his customers..imust say he answers all your questions fairly.and will listen and keeps his word..he will alwsys keep me as a pleased customer...hes loyal..professional..paul price is the best sales person..that i ever worked with..that will always have my business..i will recommend him to anyone that looking for a great deal!! More

Mike was extremely attentive, answering all questions and taking the time necessary to satisfy us, despite having to leave to catch a plane for a funeral. He also met my wife later on to attend to some slig taking the time necessary to satisfy us, despite having to leave to catch a plane for a funeral. He also met my wife later on to attend to some slight modifications at the service center to make sure that everything was taken care of. He was very knowledgeable and took time to connect up the I Pod to the car's system. More

Nadia, Moe and Ryan, I wanted to again thank each of Nadia, Moe and Ryan, I wanted to again thank each of you for everything on my Mom’s delivery. Both of us have never experienced such a first-class Nadia, Moe and Ryan, I wanted to again thank each of you for everything on my Mom’s delivery. Both of us have never experienced such a first-class execution on a vehicle transaction. I personally have bought many luxury vehicles and the Fletcher Jones experience is second-to-none! My Mom couldn’t be happier and absolutely loves the car! Thank you all for your top-shelf professionalism! Scott More

I have now leased my second vehicle from Mercedes-Benz of Chicago. Both experiences have been excellent. My sales dealer was Paul Price. He is an exceptionnal ( sales) person and I must say that he was selli Chicago. Both experiences have been excellent. My sales dealer was Paul Price. He is an exceptionnal ( sales) person and I must say that he was selling a Peugeot, Citroen, Honda or other I will probably own one of this brand. He gives you the best experience possible. He looks good, smell good without putting unwanted pressure. It is like visiting a good friend and in the end you are actually leaving with a car. I cannot wait for my next lease to be over and have him guide me through what can be sonetimes a stressful experience.. I recommend anybody to deal with Paul Price. Isabelle More

We were impressed with Mercedes-Benz of Chicago from the moment we walked in the door. The facility is ultra modern and filled with light. The staff is courteous, professionally dressed and well informed. O moment we walked in the door. The facility is ultra modern and filled with light. The staff is courteous, professionally dressed and well informed. Our sales person, Mike Kendall, put us completely at ease. He was knowledgeable and friendly and took time to explain even the most minute details of our new ML. In all honesty, he was the best car sales consultant we have ever dealt with. No wheeling and dealing, no pressure to buy - Mike gives you straight forward information and sincerely works to gain your trust and help you get the best deal. A real gem! More

We came to mercedes benz of Chicago as first time buyers and the service and professionalism was immaculate. The entire facility will make your jaw drop with some of the most beautiful vehicles you've ever and the service and professionalism was immaculate. The entire facility will make your jaw drop with some of the most beautiful vehicles you've ever seen! The service was prompt and they made sure no question was left unanswered. We felt very comfortable with the atmosphere from the moment we walked in. Adelina did a fantastic job presenting the vehicle we were sure to own and we received a fantastic price! If you're undecided where to purchase your new beauty, don't hesitate to trust this dealership with your time and money! You will not be disappointed! Thanks again for this beautiful ride! Scott Grand Rapids, MI More

Frank has made this car buying experience the best one I've ever had. Very professional. Frank listened to all my needs and made sure he did everythig he could to meet my requests. I will recommend frank I've ever had. Very professional. Frank listened to all my needs and made sure he did everythig he could to meet my requests. I will recommend frank and this dealership to everyone. Thank you for my new car!! More