Mercedes-Benz of Chicago

Service was ok! Service was ok, but could've been better. I received no follow-up call in reference to preventive repairs/warranty work as indicated per inspection. Service was ok, but could've been better. I received no follow-up call in reference to preventive repairs/warranty work as indicated per inspection. More

Excellent. Everything done on time. Melvin Peoples is wonder I had a repair necessary, not expected on a routine visit. The service was expedious, and Melvin Peoples was teriffic at getting it done in the most c I had a repair necessary, not expected on a routine visit. The service was expedious, and Melvin Peoples was teriffic at getting it done in the most convenient way possible for me. More

EXCELLENT SERVICE FOR MY MB Erick McGregor is the absolute best service rep I have ever met. He treats you as if you are a family member and REALLY wants to take care of you so Erick McGregor is the absolute best service rep I have ever met. He treats you as if you are a family member and REALLY wants to take care of you so you will never leave. Never met a better man for the Fletcher Jones Company. Treat him well so he can continue to be your shining star rep. More

Max was great! My husband and I have been working with Max on our navigation system issue. It has been very complex and a mystery to solve as to why it wasn't workin My husband and I have been working with Max on our navigation system issue. It has been very complex and a mystery to solve as to why it wasn't working. Max went through the steps of each component and took the time to rule out possible issues. We hope our issue is now resolved. Thank you Max for your help and assistance during this time. You were very professional and we appreciate your hard work and effort. More

Consistently Excellent Over the Years I am extremely pleased with my recent MB purchase, and with the dealership from which that purchase was made. Manager and staff were friendly, respect I am extremely pleased with my recent MB purchase, and with the dealership from which that purchase was made. Manager and staff were friendly, respectful of my wishes, and competent in following through with all parts of my purchase process. My sales person, Jim Jordan, iis particularly to be complimented for his patient and consistent attention to helping me find the "perfect" car again and again over many years of service! Available inventory was more than adequate to offer me the choices that I needed. More

New 2015 C300 3YR Lease The team at Mercedes Benz Chicago did a great job helping my wife and I find our new 2015 C300. Alex, our sales rep, and Moe, the finance director wer The team at Mercedes Benz Chicago did a great job helping my wife and I find our new 2015 C300. Alex, our sales rep, and Moe, the finance director were both very friendly, efficient, and knowledgeable overall. We would 100% recommend MB Chicago to any of our friends, family, and coworkers and look forward to working with you for many years to come. Thanks again! More

Excellent The servcie tendered was frist rate from a thru z. Erick was personable and easy to work with. The mechanic assigned did an excellent job. The servcie tendered was frist rate from a thru z. Erick was personable and easy to work with. The mechanic assigned did an excellent job. More

Very happy with MB-Chiucago Melvin took great car of me and my car. Really enjoyed the texting for communications and the online payment system, very convenient. See you soon. Melvin took great car of me and my car. Really enjoyed the texting for communications and the online payment system, very convenient. See you soon. I would like to be invited to customer AMG and car drive events, experiences, etc. offered by MB-Chicago. Thanks More

LACK OF COMMUNICATION SALES REP DIDNT FOLLOW THROUGH AND UNWILLINESS TO COMPROMISE ON PRICE...I CALLED SEVERAL TIMES 5 DAYSWENT BY SO I WENT TO DIFFERENT DEALERSHIP...IT MA SALES REP DIDNT FOLLOW THROUGH AND UNWILLINESS TO COMPROMISE ON PRICE...I CALLED SEVERAL TIMES 5 DAYSWENT BY SO I WENT TO DIFFERENT DEALERSHIP...IT MADE MY FIRST EXPERIENCE BUYING A MERCEDES PAINFUL More

Dan is the man!!!! Dan Hoffman took care of all of the issues with my truck, in a fair, concise and easy to understand way. He is professional punctual and very consider Dan Hoffman took care of all of the issues with my truck, in a fair, concise and easy to understand way. He is professional punctual and very considerate. he goes well and above the call of duty. I will always look forward to dealing with Dan in the future he is a valuable asset to your dealership. More