Mercedes-Benz of Chicago

Routine Service My service advisor Erick McCormick always makes the service of my car very easy. Everyone in the service department is very helpful and courteous My service advisor Erick McCormick always makes the service of my car very easy. Everyone in the service department is very helpful and courteous More

Solid Customer Service Chuck Benson took excellent care of the multiple issues that I had to deal with. He kept me advised of the progress and let me know all available serv Chuck Benson took excellent care of the multiple issues that I had to deal with. He kept me advised of the progress and let me know all available service options. More

Customer Service and Beyond My rating comes from attention given to detail on my automobile aligned with outstanding customer service received from Mr. Benson. Please pass on my My rating comes from attention given to detail on my automobile aligned with outstanding customer service received from Mr. Benson. Please pass on my GRATITUDE. Thanks! More

B1 service on car Absolutely the friendliest staff in the service building. Offered water and very attentive. I was even given a free car wash and they vacuumed the ins Absolutely the friendliest staff in the service building. Offered water and very attentive. I was even given a free car wash and they vacuumed the inside! Overall, a great experience. More

Great customer service Erick McGregor is always great to work with in the service department. He is very knowledgeable and always does a great job. He provides great custome Erick McGregor is always great to work with in the service department. He is very knowledgeable and always does a great job. He provides great customer service. More

Strong Client experience Chuck Benson and the entire team provided a great service experience. The check in process was easy and the warranty work was completed in a timely fa Chuck Benson and the entire team provided a great service experience. The check in process was easy and the warranty work was completed in a timely fashion. Even though I didn't purchase my car from the related company, Chuck made me feel like I was a valued customer. More

Very satisfied with my service. I was very satisfied with the service at the Service Center, in particularly with the assistance provided by Melvin and Marco. Your service cont I was very satisfied with the service at the Service Center, in particularly with the assistance provided by Melvin and Marco. Your service continues to be "First Class". Thank you for everything. Nick More

Great service Visit Chuck Benson for the ultimate experience !! He made taking care of my vehicle a snap. With the loaner plan Mercedes has in place, I didn't mis Visit Chuck Benson for the ultimate experience !! He made taking care of my vehicle a snap. With the loaner plan Mercedes has in place, I didn't miss a days work. More

First class all the way The entire experience www incredible from the salesman coming to me for a private test drive, to making it seamless to trade in my car and purchase ou The entire experience www incredible from the salesman coming to me for a private test drive, to making it seamless to trade in my car and purchase our GL. I would absolutely recommend mercedes to all of my friends. More

Great buying experience 10 out of 10 all around. Visited the dealership twice. Everybody was friendly, informative, and efficient. On the second visit, I test drove the car a 10 out of 10 all around. Visited the dealership twice. Everybody was friendly, informative, and efficient. On the second visit, I test drove the car and purchased it. Thanks. More