Mercedes-Benz of Chicago

2015 E350 SEDAN 4MATIC Awesome experience working with the whole team at Mercedes of Chicago. From the salesman to the sales manager to finance. Couldn't have had a better b Awesome experience working with the whole team at Mercedes of Chicago. From the salesman to the sales manager to finance. Couldn't have had a better buying experience. More

Seamless process to buy Very happy in the process of buying the car. The process was quick and we did not spend hours in bargaining. The financing was also easy. Very happy in the process of buying the car. The process was quick and we did not spend hours in bargaining. The financing was also easy. More

Always meeting or exceeding expectations I have been a customer of Mercedes of Chicago for a number of years, throughout the years the dealership has constantly improved with the level of emp I have been a customer of Mercedes of Chicago for a number of years, throughout the years the dealership has constantly improved with the level of employees getting better and better. Erick has now become my service writer and he just did a fantastic job of getting me in and out, explaining the work required and arranging the loaner process so I had no lost time from work. Thanks again for always improving. More

Great Service Always had nothing but great service since 1st meeting Erick, He helped me out in an emergency repair and I can't see going anywhere else for service Always had nothing but great service since 1st meeting Erick, He helped me out in an emergency repair and I can't see going anywhere else for service More

High quality service experience The service department continues to amaze me. From the start the courteous, knowledgeable service coordinator helps to efficiently handle the appoint The service department continues to amaze me. From the start the courteous, knowledgeable service coordinator helps to efficiently handle the appointment. Communication is top level and follow through on any questions is of high importance More

Verry fredly staffs It was the first time that i visited this service center but everything was exeptional. My sercice adviser Chuck really take care of my car and make m It was the first time that i visited this service center but everything was exeptional. My sercice adviser Chuck really take care of my car and make me feel VIP .Tnx Chuck More

Perfect experience Melvin Peeples and the Mercedes Benz staff were courteous, thorough and efficient. I was greeted when I drove into the service area and directed to my Melvin Peeples and the Mercedes Benz staff were courteous, thorough and efficient. I was greeted when I drove into the service area and directed to my service representative. I received a comprehensive, easy to read report on the areas of my car that needed to be repaired. More

very good if not better Kyle performed very well in the transaction from start to finish. He navigated through the mountain of required papers with initials and signatures Kyle performed very well in the transaction from start to finish. He navigated through the mountain of required papers with initials and signatures gracefully. Answered questions or obtained answers if he couldn't. Impressive knowledge of options and their confusing workings. Sorry we had to rush him because the array is daunting. He appears to welcome any questions which might arise in the future and assuredly they will. Nice gesture. Enjoyed visiting with Travis in F&I (via phone) though he was off on Tuesday. Mike was knowledgeable and didn't overpower us. Suggestion: With the mountain of paper and your awesome dealership, how about a nice/fancy folder for all the papers rather than an Office Max file? The car is a beauty. More

courteous explains car well. Not too pushy. lenient on test drives. quick to find a car that suits your needs. explains car well. Not too pushy. lenient on test drives. quick to find a car that suits your needs. More

awesome Awesome. Things were done very quick. Very professional. Was not waiting long. The waiting area was nice and comfortable while waiting. I would r Awesome. Things were done very quick. Very professional. Was not waiting long. The waiting area was nice and comfortable while waiting. I would recommend the service station to all my friends More