Mercedes-Benz of Chesterfield
O'Fallon, MO
Filter Reviews by Keyword
By Type
Showing 140 reviews
Absolutely outstanding service from Deann. Pickup, Service Work & Delivery were performed exactly as promised with no wasted time. This is how "customer service" should be. Thank you Deann! Service Work & Delivery were performed exactly as promised with no wasted time. This is how "customer service" should be. Thank you Deann! More
My first Mercedes purchase and first visit to Mercedes Benz of Chesterfield. Smooth acquisition process in all respects as overseen by Adam Bader. Love my new SL450!! Exemplary,customer-focused delivery a Benz of Chesterfield. Smooth acquisition process in all respects as overseen by Adam Bader. Love my new SL450!! Exemplary,customer-focused delivery and product orientation process by Matt Althage. Thanks to all for job well done! Larry Feuerstein More
Patrick Kellermann, the service manager, was great to work with. Very friendly addressing all my concerns and offering additional assistance. Grant, the trainee was also very attentive. I would definitel work with. Very friendly addressing all my concerns and offering additional assistance. Grant, the trainee was also very attentive. I would definitely recommend! More
Best Experience Ever! I experienced exceptional sales service! Dave was very patient and attentive throughout the process. He remained responsive to my questions, took tim I experienced exceptional sales service! Dave was very patient and attentive throughout the process. He remained responsive to my questions, took time to make sure I understood all the bells and whistles of my care, and even called afterwards to check in with me. Unlike other dealerships, I didn't feel ignored, rushed, or hassled. Jamie and Steve were also very engaging and thoughtful. If you want to get away from the boutique and herd experience you find at other local Mercedes-Benz Dealerships, then Mercedes-Benz of Chesterfield is the place for you. More
E-Class Matt Althage, what can I say? He is the man. This gentleman will work with you. I've now purchased 3 and sold him 4 cars so far. Mercedes Benz of Ches Matt Althage, what can I say? He is the man. This gentleman will work with you. I've now purchased 3 and sold him 4 cars so far. Mercedes Benz of Chesterfield is my dealership. I highly recommend this dealership to everyone. More
Best sales in the Chesterfield My car salesman was Bret Donaldson of Chesterfield. Bret was my first car salesman and I wouldn't trade in him for any other. He is very courteous an My car salesman was Bret Donaldson of Chesterfield. Bret was my first car salesman and I wouldn't trade in him for any other. He is very courteous and knowledgeable about the cars. He went above and beyond services for me. More
Dave Collins level of service Pleasant courteous knowledgeable helpful and respectful. He answered all of our questions addressed all of the issues leading to help us make a decisi Pleasant courteous knowledgeable helpful and respectful. He answered all of our questions addressed all of the issues leading to help us make a decision to purchase the car. Dave is truly a customer advocate. I also want to commend the finance department for all their help. More
Best Sales Consultant Yet! I found a new BEST FRIEND "Matt Althage"!!! He is the man, I love his friendliness and personality. I have now purchased two vehicles from him, and we I found a new BEST FRIEND "Matt Althage"!!! He is the man, I love his friendliness and personality. I have now purchased two vehicles from him, and we have built an amazing relationship through the whole process. My recent purchase being a 2015 BMW 328i with M-Sport package. I first spotted the car searching through the Mercedes-Benz of Chesterfield's inventory on their website. I must say, it was definitely something that grabbed my attention. So of course, I decided to go out and take a look at it. When I arrived to the dealer ship to check out the car, I spotted it right away. Before I could even get a good look at the car, Matt walked out to greet me with the key. One test drive later, and I was ready to make a deal. Honestly the price he offered me was ridiculous! I was ready to storm out of the room and fetch my old keys he threw on the roof! (Just kidding, he didn't actually throw my keys on the roof.) But he stopped me. I sat back down, and waited for him to work his magic. After a good long while, I could tell that he was trying everything he could to get the best price he could offer me. He came back.. showed me his best offer.. and it was great! The best salesman in business. I could not be happier! With a great experience at Mercedes-Benz of Chesterfield I definitely recommend this dealership! More
Don’t buy a used car here Noticed a bent wheel rim on the used car I purchased. Negotiated that repair off the price. Later found two other wheel rims were bent. They had the a Noticed a bent wheel rim on the used car I purchased. Negotiated that repair off the price. Later found two other wheel rims were bent. They had the audacity to say I bent them after I bought it. This was a car for my daughter so safety was a concern. Don’t buy a used car here as obviously they don’t inspect their used car inventory at all and will sell you an unsafe unroadworthy vehicle. More
Best in business The service manager went above and beyond to make things right. In our days, there are very few managers that really care about our concerns. David The service manager went above and beyond to make things right. In our days, there are very few managers that really care about our concerns. David did! From service stand point and human stand point. His professional conduct, workmanship and respect are truly appreciated! More