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Mercedes-Benz of Chesterfield

O'Fallon, MO

4.6
140 Reviews

951 Technology Dr

O'Fallon, MO

63368

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Showing 140 reviews

July 23, 2021

Absolutely outstanding service from Deann. Pickup, Service Work & Delivery were performed exactly as promised with no wasted time. This is how "customer service" should be. Thank you Deann! More

by marty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deann Pappageorge, Patrick Kellermann
March 02, 2020

My first Mercedes purchase and first visit to Mercedes Benz of Chesterfield. Smooth acquisition process in all respects as overseen by Adam Bader. Love my new SL450!! Exemplary,customer-focused delivery a More

by LRF6725
Recommend Dealer
Yes
Employees Worked With
Adam Bader, Matt Althage
Mar 05, 2020 -

Mercedes-Benz of Chesterfield responded

Thank you LRF6725! We hope to be of service to you again!

February 12, 2020

Patrick Kellermann, the service manager, was great to work with. Very friendly addressing all my concerns and offering additional assistance. Grant, the trainee was also very attentive. I would definitel More

by jharrell1
Recommend Dealer
Yes
Employees Worked With
Patrick Kellerman, Service Manager
Feb 13, 2020 -

Mercedes-Benz of Chesterfield responded

Hi jharrell1, thanks so much for rating us so high! Be safe on the road!

February 12, 2020

Best Experience Ever! I experienced exceptional sales service! Dave was very patient and attentive throughout the process. He remained responsive to my questions, took tim More

by You Won't Regret It
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie & Steve, Dave Collins
Feb 13, 2020 -

Mercedes-Benz of Chesterfield responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

January 04, 2020

E-Class Matt Althage, what can I say? He is the man. This gentleman will work with you. I've now purchased 3 and sold him 4 cars so far. Mercedes Benz of Ches More

by Haris77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Maher, Matt Althage
Jan 14, 2020 -

Mercedes-Benz of Chesterfield responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

October 28, 2019

Best sales in the Chesterfield My car salesman was Bret Donaldson of Chesterfield. Bret was my first car salesman and I wouldn't trade in him for any other. He is very courteous an More

by Rob Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Donaldson
July 01, 2019

Dave Collins level of service Pleasant courteous knowledgeable helpful and respectful. He answered all of our questions addressed all of the issues leading to help us make a decisi More

by Wilson’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in finance, Dave Collins
Jul 22, 2019 -

Mercedes-Benz of Chesterfield responded

Thank you for the five stars and compliments to our staff. It is excellent to hear that we could make such a positive impression on you. Dave is a true asset to our team and we are lucky to have him, Thank you again for this awesome review. We look forward to seeing you again soon! -Joe Wolk, General Manager

March 13, 2019

Best Sales Consultant Yet! I found a new BEST FRIEND "Matt Althage"!!! He is the man, I love his friendliness and personality. I have now purchased two vehicles from him, and we More

by benjamin04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Althage
Mar 18, 2019 -

Mercedes-Benz of Chesterfield responded

Benjamin, thank you for taking the time to leave a review. We strive for 100% satisfaction and it is great to see you had such a positive experience at Mercedes Benz of Chesterfield! We do hope we can be of assistance in the future. Don't hesitate to reach out if you need anything! -Joe Wolk, General Manager

February 25, 2019

Don’t buy a used car here Noticed a bent wheel rim on the used car I purchased. Negotiated that repair off the price. Later found two other wheel rims were bent. They had the a More

by Gooner since 69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales Manager, Matt Althage, Chris Henry
Sep 26, 2019 -

Mercedes-Benz of Chesterfield responded

Hello there, I would like to help you get this resolved but I need to know your name. I don't have enough information to locate your contact info in the system. At your convenience, please call me directly at 314-266-5469 and I will get you taken care of. -Joe Wolk, General Manager

February 07, 2019

Best in business The service manager went above and beyond to make things right. In our days, there are very few managers that really care about our concerns. David More

by fbuda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David B.
Feb 19, 2019 -

Mercedes-Benz of Chesterfield responded

Thank you for your five star review of Mercedes Benz of Chesterfield. I'm thrilled to hear you had such a pleasurable experience during your last visit. Please let me know if you need anything else or have any questions in the future. -Joe Wolk, General Manager

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