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Mercedes-Benz of Chesterfield

O'Fallon, MO

4.6
154 Reviews

951 Technology Dr

O'Fallon, MO

63368

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Showing 154 reviews

January 02, 2025

My service rep, Morgan, was and has been very friendly and professional, everytime I go in for service. The service department always explains what service needs attention by sending a video and explanat More

by Bartmessbunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Shoemaker 5 Stars
January 01, 2025

EVERYONE TOOK GREAT CARE OF US. FROM PATRICK,CAL,CHAD AND ROY WERE AWESOME TO WORK WITH. WE ARE VERY SATISFIED WITH THE SERVICE WE HAVE RECEIVED FROM THE DEALERSHIP! WE LOVE OUR N More

by Lindabogusky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PATRICK, CAL, CHAD AND ROY
December 31, 2024

Very professional, and straight forward. No games quick in and out. They help me on Christmas Eve . More

by Asef
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin
December 28, 2024

The team at Chesterfield Nercedes was very knowledgeable and made the buying experience easy and enjoyable. More

by jimpowers99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Young
December 26, 2024

Marc was very knowledgeable and helpful in answering all my questions. He and the staff made the entire process of buying a car not only easy but pleasant. More

by jimpowers99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Young
December 23, 2024

Charged for windshield washer fill when it was full. This continues to be a problem. Charging for work that doesn’t need to be done and careless with dirty hands More

by Hcpc02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Kellermann
Jan 01, 2025 -

Mercedes-Benz of Chesterfield responded

We're sorry to hear that this happened in service. Please give us a call regarding this as soon as you have a moment. You may request to speak with Aj Clandro at (314) 597-9489. Thank you and we hope to get this turned around.

December 22, 2024

Always timely and totally professional services. Highly recommend for all Mercedes owners and their families. More

by Neallang
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
December 20, 2024

They are always very thorough and this time cheaper than estimated. The lady was great More

by whaleym282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A lady
December 10, 2024

Superb customer service, special thanks to Mathew Wagner ( sales consultant) for his help, positive attitude and smiley face. Purchasing the car took longer than usual, otherwise all was perfect More

by fedwa22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Wagner
December 07, 2024

Whenever I face any problem with my car, the service area is really helpful to solve it out. It gives me a peace of mind. More

by tinaonly11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
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