Mercedes Benz of Cherry Hill

Excellent customer service The Customer service representative was very helpful in looking into the history of the car service and ensured the issue was resolved completely. I The Customer service representative was very helpful in looking into the history of the car service and ensured the issue was resolved completely. I am very pleased with the results and the manner in which it was handled. I will continue to use this dealership even though it is a little further away. More

Great experience Great job diagnosing and fixing car problem. Tom G was a great help, as always. Every one working there is very helpful. Fran & Mitch S Great job diagnosing and fixing car problem. Tom G was a great help, as always. Every one working there is very helpful. Fran & Mitch S More

Annual Service My service went according to the annual plan. My service manager was professional and clear. Excellent. He was friendly and explained the issues clear My service went according to the annual plan. My service manager was professional and clear. Excellent. He was friendly and explained the issues clearly. Thank you. More

PATRICK McMAHON - BEST IN BUSINESS!! I like Patrick McMahon, Business Manager at Mercedes-Benz, Cherry Hill. Patick is concise, efficient, and professional wth a comfortable personality. I like Patrick McMahon, Business Manager at Mercedes-Benz, Cherry Hill. Patick is concise, efficient, and professional wth a comfortable personality. Patrick put my deal together quickly, explained the varioous and best maintenance package for me. He even worked on a comfortable payment without my knowledge - now that's what I call caring about the customer!! He went the extra mile, which I truely appreciate. If you're looking to purchase a Benz - Cherry Hill Mercedes is the way to go!! More

Service Appt All is fine with the car but the service is not as great as the dealers that I frequented prior to moving to Cherry Hill. When we made the appointmen All is fine with the car but the service is not as great as the dealers that I frequented prior to moving to Cherry Hill. When we made the appointment due to an issue we were told that a loaner car would not be available until Dec 13th. This has never been the case anywhere I’ve been before and it caused both myself and my husband to have to leave work early in order to be able to meet up to drop it off as well as me having to take public transportation into work which wasted an additional 2 and half hours of my day. It was the lessor of two evils because the last time I had a minor issue I was forced to take a PTO day because I spent half the day there waiting. In both Little Silver, NJ and Brooklyn, NY they always had loaners, they always returned the cars spotless and detailed, their service advisors answer their phones and you are not forced to leave messages, and they go over all of the issues you had with the car when you dropped it off to make sure all is corrected. Clearly not done here so i will have to waste what little free time I have to go back to check up on a minor issue that was not corrected. I have been a Mercedes Benz owner practically since I’m born & while I see other cars that I like I stick with Mercedes because of the unmatched service and that may no longer be the case since I moved to South NJ. Even the dealer in Floridas service where my parents live was better than this! And FL os notoriously known for slow & poor service. More

The service advisor was knowlegible and the job was done right the first time. They truly care about the customer experience . Loaner vehicle was brand new and had nice options! right the first time. They truly care about the customer experience . Loaner vehicle was brand new and had nice options! More

Find Diego Delrio at Cherry Hill, NJ if you are planning to find a car. Don't waste your time. He is very professional and friendly. You will get the best price !! Love at Cherry Hill, NJ if you are planning to find a car. Don't waste your time. He is very professional and friendly. You will get the best price !! Loves my 2018 GLC 300 4 MATIC ! More

Joe zalaf is a tremendous salesman and did an amazing job me I love these guys. I wouldn't use anyone else for my car needs. They are fair and honest and reliable. They know my needs and never try to oversell me I love these guys. I wouldn't use anyone else for my car needs. They are fair and honest and reliable. They know my needs and never try to oversell me. More

Service Center The service center Rep was very Accommodating and Helpful. The length of time that I waited for my vehicle was on schedule as he stated. The service center Rep was very Accommodating and Helpful. The length of time that I waited for my vehicle was on schedule as he stated. More

Full trust Best experience ever at Cherry Hill Mercedes. I fully trust that they have been working in my best interest at each step of my buying process. Very ra Best experience ever at Cherry Hill Mercedes. I fully trust that they have been working in my best interest at each step of my buying process. Very rare (unique ?) feeling in the world of car dealerships. More