Mercedes-Benz of Charlottesville

Great customer service!! Efficient, knowledgeable and kind. I would recommend this dealership!! The customer service representative was exceptional. Could not have asked for more Thank you ! kind. I would recommend this dealership!! The customer service representative was exceptional. Could not have asked for more Thank you ! More

Always stellar service thank you Lewis and Regina for outstanding service for my vehicles. Great doing business here with the Mercedes Benz team in Charlottesville outstanding service for my vehicles. Great doing business here with the Mercedes Benz team in Charlottesville More

The service is great and the people are always nice and business like. They do what they say they are going to do and if there is any difference they let you know. business like. They do what they say they are going to do and if there is any difference they let you know. More

My experience has always been positive with the Umansky team. Dropping the car off the evening before works for my schedule. They are attentive to the work required; call with any questions that arise du team. Dropping the car off the evening before works for my schedule. They are attentive to the work required; call with any questions that arise during the work; and are willing to answer questions at the conclusion. Pick up is also easy. More

This is an awesome team! They were very informative of time frames, and very easy to work with. Professional and courteous through my entire time there. I highly recommend this dealership! time frames, and very easy to work with. Professional and courteous through my entire time there. I highly recommend this dealership! More

Great service and appreciate their professional efforts across the board. Highly recommend this dealership. Very thoughtful and helpful recommendations for service that needed to be performed and why it wa across the board. Highly recommend this dealership. Very thoughtful and helpful recommendations for service that needed to be performed and why it was needed. More

Excellent service! Everyone was very friendly and assisted me in every way possible! Thank you so much , I will be back next time I am in need of service assisted me in every way possible! Thank you so much , I will be back next time I am in need of service More

Always a pleasure to work with it! Provide top notch Service, transportation, valet and more! Picked up and delivered my car back to me. Highly recommended Service, transportation, valet and more! Picked up and delivered my car back to me. Highly recommended More

Once again excellent customer service. The tire replacement was not complete so they allowed me to keep the loaner car and return the next day. replacement was not complete so they allowed me to keep the loaner car and return the next day. More

Courteous, thorough, everything was laid out correctly and all questions were answered honestly. Where Zack didn't know the answer, he said so then researched the correct information. Overall an excelle and all questions were answered honestly. Where Zack didn't know the answer, he said so then researched the correct information. Overall an excellent experience. More