Mercedes-Benz of Charlottesville

We live a little over an hour from the dealership and needed our annual service. They picked up our car, left us a nice loaner and then brought our car back the next day. Impeccable service. The young needed our annual service. They picked up our car, left us a nice loaner and then brought our car back the next day. Impeccable service. The young man who transported the car was very nice and Ragina the service consultant was great. More

The service team at MB of Charlottesville is great. There was an issue with their systems when I came into the store, but Tiffany was willing to take my number and email and forward the info that I needed. I was an issue with their systems when I came into the store, but Tiffany was willing to take my number and email and forward the info that I needed. I didn’t have to wait long and Ragina and Tiffany were willing and able to answer all of my questions More

Every one is very nice and glad to see me. More

Excellence service! My car had a flat tire and 90miles away from home. They squeezed their schedule and fixed my tire within the same morning, so I am able to get back home that day. Thank you so much! away from home. They squeezed their schedule and fixed my tire within the same morning, so I am able to get back home that day. Thank you so much! More

The service and service advisor Zack Khateeb was terrific! Zack answered all my questions and had the car ready for pick up at the time that was promised. terrific! Zack answered all my questions and had the car ready for pick up at the time that was promised. More

Great service, nice people. A little pricey. And I don't know why I have to write a minimum of twenty five words. The weather was great ..... know why I have to write a minimum of twenty five words. The weather was great ..... More

Regina was ready for me at appointed time. She answered all my questions. Vehicle return squeaky clean. I'll be back for my next service. all my questions. Vehicle return squeaky clean. I'll be back for my next service. More

The staff at Mercedes Benz of Charlottesville From Tiffany the Service Director, Regina the Service Writer, Mike and Cody the Technicians are the best in the business as far as I'm concerned. Within t Tiffany the Service Director, Regina the Service Writer, Mike and Cody the Technicians are the best in the business as far as I'm concerned. Within the last several days I've had service done on three of my vehicles and in each instance I was met with professionalism and excellence in terms of customer service and a caring attitude with respect to my time and convenience. Tiffany is an impeccable Service Director and Regina is a consummate professional and commands the up most respect for her technical knowledge and can do attitude. I would certainly recommend to anyone that wants top notch services to come to Mercedes Benz of Charlottesville. Thank you again for making my experience great!!! More

Excellent customer service. Ragina went all out to get the service completed on my car in time for me to get to my tennis friends the service completed on my car in time for me to get to my tennis friends More

All personnel were very friendly and helpful. The car was returned in a clean state. An excellent experience, Their parking is very crowded, especially in the morning. returned in a clean state. An excellent experience, Their parking is very crowded, especially in the morning. More