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Mercedes-Benz of Charlottesville
Charlottesville, VA
111 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 111 reviews
July 19, 2020
Excellent and courteous service This dealership was very easy to navigate my car to the service department. The service professional was very friendly and courteous. She made me ve This dealership was very easy to navigate my car to the service department. The service professional was very friendly and courteous. She made me very comfortable waiting for my car to be inspected. More
by siglfam
Employees Worked With
I do not remember her name
July 09, 2020
Very good Good dealer ship great people . I have a love hate relationship with my MB. The ride is absolutely superior,the best in the world, the breaking syste Good dealer ship great people . I have a love hate relationship with my MB. The ride is absolutely superior,the best in the world, the breaking system is superior. The electronic systems leave a Lot to be desired for example the radio -why such a complicated control , and the list goes on. More
by Rwzmaz
Employees Worked With
Tiffany
July 09, 2020
Lewis gave excellent explanations I asked for servicing because of an acceleration issue in my Benz. Not only was it fixed, but Lewis explained what probably caused the incident, and t I asked for servicing because of an acceleration issue in my Benz. Not only was it fixed, but Lewis explained what probably caused the incident, and that put my mind at ease.,The service is on time and excellent. I highly recommend this dealership for servicing your Mercedes. More
by djkerrigan
Employees Worked With
Lewis
July 04, 2020
I had a great experience When I arrived at the dealership they greeted me with a smile respect. I was asked how could they help me today. They were very patient with me whil When I arrived at the dealership they greeted me with a smile respect. I was asked how could they help me today. They were very patient with me while I view the lot to see what I thought was was best for my budget and provided me the great customer service. More
by Stephanie Jones
Employees Worked With
Christopher Blinkinsoph
July 01, 2020
Excellent service and did a great job following Covid-19 safety precautions. Service done on time as promised. My car was returned with their as always excellent car wash ! safety precautions. Service done on time as promised. My car was returned with their as always excellent car wash ! More
by tomw
Employees Worked With
Ashley and Ragina.
June 20, 2020
Brought my car in for unexpected urgent service and received excellent attention to detail and what I would consider over and beyond service. Thanks MB of CVille! received excellent attention to detail and what I would consider over and beyond service. Thanks MB of CVille! More
by kanwar
Employees Worked With
Travis, Rajina, One more whose name has escaped me!
June 17, 2020
I had a very pleasant experience at Charlottesville Mercedes-Benz. The sales manager the sales associate and all of the staff were very helpful, courteous and pleasant. The transaction of paperwork was Mercedes-Benz. The sales manager the sales associate and all of the staff were very helpful, courteous and pleasant. The transaction of paperwork was smooth sailing. They called me days after to ask if i had any questions or concerns. I would recommend Mercedes-Benz of Charlottesville for anyone looking to purchase a vehicle. More
by Gloria.savage1
Employees Worked With
Bill lyttle
April 01, 2018
Excellent Friendy Customer Service Excellent and friendly customer service! Helpful in coordinating follow up visit with loaner for use since I have a young child in a car seat. Excellent and friendly customer service! Helpful in coordinating follow up visit with loaner for use since I have a young child in a car seat. More
by HAR1007
Employees Worked With
Anthony Swan
March 30, 2018
Excellent experience In from out of town and had warning light come on. They worked me in that day and even did a Nav update and carwash. In from out of town and had warning light come on. They worked me in that day and even did a Nav update and carwash. More
by mepb366
Employees Worked With
Megan
March 29, 2018
Service appointment Quick, friendly, and very helpful. I enjoy the complimentary shuttle rides and great waiting area. They make everything easy for the customer. I highl Quick, friendly, and very helpful. I enjoy the complimentary shuttle rides and great waiting area. They make everything easy for the customer. I highly recommend More
by CHObenz068
Employees Worked With
Megan A and Miguel Holmes
