Mercedes-Benz of Charlottesville
Charlottesville, VA
Filter Reviews by Keyword
By Type
Showing 111 reviews
It was great working with Matt to buy my first Benz! I shopped around a lot and found bad attitudes at most dealerships. Matt was very different from most of the salespeople I encountered. He is thoughtfu shopped around a lot and found bad attitudes at most dealerships. Matt was very different from most of the salespeople I encountered. He is thoughtful, helpful, and knowledgeable. I'm sure I'll be working with you all in the future too. More
Always caring and professional service and response to our questions and requests. Work appears to be done properly. No issues - except the cost but this is an MB. Thanks. our questions and requests. Work appears to be done properly. No issues - except the cost but this is an MB. Thanks. More
inspection and A service I made an appointment for my car to have its yearly inspection at my local Mercedes dealership. The service manager, Lewis, noticed that I was also d I made an appointment for my car to have its yearly inspection at my local Mercedes dealership. The service manager, Lewis, noticed that I was also due for an A service and offered to do both that day so that I would not have to make another appointment, which I appreciated. Mercedes provided transportation back to my home while they serviced the car and back to the dealership once the work was finished. My driver, Travis was very personable, and made an unexpected delay manageable. I appreciate the service this dealership provides and recommend them to my colleagues at the University. More
Ashley did very well. She took care of everything from setting up the appointment to confirming it to make sure I didn’t lose my time slot. Service was fast too. She did well and shouldn’t be taken for gr setting up the appointment to confirming it to make sure I didn’t lose my time slot. Service was fast too. She did well and shouldn’t be taken for granted. More
Superb process Ragina was fantastic. The work was excellent. I will recommend your service to anyone that listens. Bring your coffee service back please. tY excellent. I will recommend your service to anyone that listens. Bring your coffee service back please. tY More
Always willing to help me. I have received great service here! Lewis, Tiffany and Regina have helped me many times. Want a new Mercedes? Contact Bill Little. He is a fantastic person. He continues to help here! Lewis, Tiffany and Regina have helped me many times. Want a new Mercedes? Contact Bill Little. He is a fantastic person. He continues to help you after the sale! More
Consummate Professionals The sales staff was one of the most professional group of individuals. Kim Stidley the Sales Manager was awesome. Chris Blinkinsoph General Sales Mana The sales staff was one of the most professional group of individuals. Kim Stidley the Sales Manager was awesome. Chris Blinkinsoph General Sales Manager, is certainly a subject matter expert in terms of product knowledge and the process. They were so impressive I purchase a Mercedes for my wife. I would recommend anyone to Mercedes Benz of Charlottesville. Lastly, the General Manager Dario Beltran is the epitome of leadership for that store and has the staff honed in on customer relationships and professional conduct. Great Job!!! More
Service at CHO MB is just awesome. Professional, courteous and very customer centric. Everyone I spoke with was so nice and did everything possible to get me on my way as quickly as possible. Would courteous and very customer centric. Everyone I spoke with was so nice and did everything possible to get me on my way as quickly as possible. Would come back in a heartbeat! Thanks guys! More