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Mercedes-Benz of Charleston

Charleston, WV

4.5
392 Reviews

5 Dudley Farms Ln

Charleston, WV

25309

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Showing 392 reviews

June 11, 2017

Enjoyable buying experience. Top-Notch dealership in sales and service. I had put off buying a car because I generally hate the buying experience. John Brown's pleasant demeanor m More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
June 09, 2017

Excellent salesmanship! Love working with salesman, John Brown. Would recommend him to anyone wanting a Volvo. I also really like working with Astorg service department. Love More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
June 07, 2017

happy volvo owner Bought XC90 from John Brown - helpful, friendly, sincere salesperson. He is very knowledgeable about the features of the XC90! Would definitely recom More

by Randy Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
June 07, 2017

Awesome Personal Service!! I currently own my second straight Volvo vehicle. I have been very pleased with my Volvos and the dealership! My sales rep for the second one, an XC More

by jpCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
June 06, 2017

Excellent Customer Service John Brown went above and beyond to get me the Volvo that I wanted. He worked with my husband for weeks to find a 2017 XC90 Inscription in Twilight B More

by Kim Neville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
June 06, 2017

Simplest vehicle purchase I've ever made! My salesman, John Brown was so friendly and professional. He made my buying experience so easy and seamless. He allowed me to do most of the work over More

by Dr.les
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
June 06, 2017

So impressed with this dealership I purchased a new XC90 from Astorg Auto in Charleston this Spring and recently tried (unsuccessfully)to move a brick wall with the bumper. My salesper More

by tallguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
June 01, 2017

Certified preowned vehicle purchase Had an excellent experience with this dealership wonderful sales people Steve Reese was awesome Great Christian man who treated me like someone More

by 2Paris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Astorg, Steven Reese
May 26, 2017

"Wonderful Experience" Sales representative Steve Reese was very helpful with our purchase of the Volvo XC90 T6 AWD Momentum. The whole process was simple, quick, and actu More

by Mike777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T. A. Davis, Steven Reese, Chris Myers
May 25, 2017

Great! Jerry Flynn is a very good salesman, he helped me get the car at wanted at a good deal. the dealership is very clean and everyone is very helpful. i More

by Ernie George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
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