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Mercedes-Benz of Chandler

Chandler, AZ

Overview
Reviews
4.9
593 Reviews
Call Dealership (480) 421-4500
View Awards

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 593 reviews

September 21, 2022

I always have had a pleasant experience bringing my car into Mercedes-Benz of Chandler. More

by MBowner
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
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Sep 22, 2022 -

Mercedes-Benz of Chandler responded

Thank you for this wonderful feedback. Mercedes-Benz of Chandler is dedicated to making sure our guests receive a wonderful experience with us. For any additional assistance, please feel free to contact us anytime. Have an extraordinary day.

September 19, 2022

Great reception from Ronnie and staff in service drop off as well as Kyle and front desk Complete prompt updates for on required repairs and costs More

by steven_bowles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Report | Print
Sep 21, 2022 -

Mercedes-Benz of Chandler responded

Hello Steven. We are extremely thrilled to receive your five-star review of our welcoming staff. Our Service Department at Mercedes-Benz of Chandler is dedicated to communicating effectively with each guest throughout the maintenance appointment and it's great to know that you enjoyed the convenience of receiving status updates. Have an amazing day.

September 18, 2022

Amazing customer service, professionalism, customer care and support, willingness to help, immediately welcomed the customer to help and support. More

by Silvia Nalbantu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Osorio
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Sep 19, 2022 -

Mercedes-Benz of Chandler responded

Hello, we are glad to learn that you are impressed with our team and the level of professionalism and care you received during your visit with us. Thank you for being a valued customer of Mercedes-Benz of Chandler.

September 18, 2022

Jessica Perrara is great to work with, she provides excellent customer service. Happy to be a customer at Mercedes on Chandler. More

by HEMANTSINGH3180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Perrera
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Sep 19, 2022 -

Mercedes-Benz of Chandler responded

Hello! We really appreciate your wonderful 5-star rating. It's our hope that you continue to choose Mercedes-Benz of Chandler for all of your automotive needs. Take care!

September 18, 2022

Great customer service! ! Very honest and helpful! My car came in a little dusty and they made sure my car left looking brand new!! More

by vashawnhicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Report | Print
Sep 19, 2022 -

Mercedes-Benz of Chandler responded

Hello, thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of your vehicle included with a complimentary wash while delivering honest and attentive care during your visit. We look forward to assisting you in the future here at Mercedes-Benz of Chandler.

September 18, 2022

Kyle my service representative is very friendly, informative, timely and honest. The use of videos to show and describe the problems. A stoke of genius. More

by Greg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Wickwire
Report | Print
Sep 19, 2022 -

Mercedes-Benz of Chandler responded

Hello, Greg, thanks for the compliments to our Service Team. Mercedes-Benz of Chandler is pleased to know that you enjoyed the video updates and that our team delivered straightforward, timely, and attentive care during your visit. We are always here for any of your automotive needs.

September 15, 2022

They’re great, on time and Nate from service is easy to work with..highly recommended! More

by Radak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rodgers , Sean Weaver, Prem Lawrence
Report | Print
Sep 15, 2022 -

Mercedes-Benz of Chandler responded

Thank you for leaving us this great review and for your recommendation. We are happy to learn that our team made your experience here at Mercedes-Benz of Chandler so wonderful. If you ever need further assistance, feel free to contact us anytime. Have a lovely day.

September 13, 2022

I love coming to MB Chandler, they are top notch on customer service. Ohhh and they got an award for Best Dealership in 2021! Awesome 👏. Thank you always for treating your customer extra special. More

by MBfanofAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Joey, Bill from Service Dept and Sales Thomas Dennis, you guys are amazing!, Sean Weaver, Prem Lawrence
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Sep 13, 2022 -

Mercedes-Benz of Chandler responded

We strive to be excellent here at Mercedes-Benz of Chandler. Ratings like yours are always the goal, although awards are also nice! Thank you for taking time out of your busy day to recognize us.

September 12, 2022

Thomas, my sales rep, was excellent. He was very helpful in getting the car and deal I wanted. He was courteous, accommodating and kind too. I would highly recommend Mercedes-Benz of Cha More

by Mariejohndor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dennis
Report | Print
Sep 13, 2022 -

Mercedes-Benz of Chandler responded

Thank you for leaving us this great review and for your recommendation. We are happy to learn that our Sales Team made your experience here at Mercedes-Benz of Chandler so memorable. If you ever need further assistance, feel free to contact us anytime. Have a wonderful day.

September 10, 2022

Nate, my service advisor, always provides me outstanding service. He knows this brand better (in the valley) than any other service advisor that I have encountered at any of the Mercedes dealers More

by stanhillhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Report | Print
Sep 11, 2022 -

Mercedes-Benz of Chandler responded

Hello, sounds like you have continued to have a very efficient five-star experience with our Service Team over the years. That's exactly what we like to learn. Thank you for bringing your vehicle to us at Mercedes-Benz of Chandler and we look forward to servicing your vehicle again when needed.

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