Mercedes-Benz of Chandler
Chandler, AZ
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Excellent Dealership service. Purchased First Benz after several decades of Japanese products, i.e. Acura, Infiniti, Toyota, Honda. Salesperson Terres Martori was an excellent front sales representative for several decades of Japanese products, i.e. Acura, Infiniti, Toyota, Honda. Salesperson Terres Martori was an excellent front sales representative for Mercedes-she demonstrated the product with great enthusiam, pride and courtesy and after buying over fifteen vehicles I can honestly tell you she was far and away the best Automobile Salesperson I have ever dealt with. Met with location GM after closing the deal and he was also very courteous and helpful. Thank you for the Pleasant Experience. More
I don't remember the managers name but everyone was very friendly, professional, and it was the first time I've been in a dealership where I didn't feel that I was being taken advantage of. People were very friendly, professional, and it was the first time I've been in a dealership where I didn't feel that I was being taken advantage of. People were very honest. Tess even helped watch my little girls while I learned about the car. They also followed up after the sale toake sure we were still happy. Usually once we signed papers people forget about you, bit not at this dealership. I was very impressed and I would definitely use it again. I even have another Mercedes dealership that is 10 min from my house where this one is 45 min from my house. I thunk the drive is worth the service Shantall and Cameron Hall More
Easy , No xx approach to selling cars. Made the call, Got the deal, Signed the next day. I wish all car buying was this easy. The car is awesome . They exceeded my expectations . Thank you to Vicki as well f the deal, Signed the next day. I wish all car buying was this easy. The car is awesome . They exceeded my expectations . Thank you to Vicki as well for setting everything up with MB CREDIT. You guys are the best. My best car buying experience to date. Thanks Again Jeff Nowak More
This was a first class experience from the very This was a first class experience from the very beginning. Our saleslady, Terres Martori, was outstanding, and made everything seem easy throughout This was a first class experience from the very beginning. Our saleslady, Terres Martori, was outstanding, and made everything seem easy throughout the whole process. She was very detailed and exact and gave us a feeling of comfort and trust. We left with a new C-350 and the thought that we had made a great decision on the vehicle. The entire dealership was courteous and helpful. We would definitely return. Larry and Linda Marmie More
Mercedes Benz of Chandler is the best Benz dealership I have visited. The main reason is because of the saleslady that helped me. I had planned on purchasing a new car from a competitor and just stopped i have visited. The main reason is because of the saleslady that helped me. I had planned on purchasing a new car from a competitor and just stopped in on a Sunday to look at cars. A very knowledgeable saleslady named Terres Martori came out to welcome me. She was so interested in helping me and making sure I would find the right car. Because of her great help and personality I returned and bought a new SLK 350 the nest week. Great car and Great dealership and best of all a GREAT sales rep. Thanks to Mercedes Benz of Chandler and Terres Martori. I am going to order a new 2012 SLK in July. Guess where? That's right---Terres Martori and Mercedes Benz of Chandler. Thanks for a great experience. Dick Porter More
Pleasure doing business with this dealership and especially with Jeff Holder. Took the time to answer all my questions. Even ones I didn't know I had. Nice facility. All the employees made me fe especially with Jeff Holder. Took the time to answer all my questions. Even ones I didn't know I had. Nice facility. All the employees made me feel welcome and genuinely wanted to help. Will definetly go back in the future. More
I was afraid to go into a beautiful facility like Mercedes Benz of Chandler. My credit had been challenged. Until I met Terres. Everything went smoothly and I now have an older Benz. Next came se Mercedes Benz of Chandler. My credit had been challenged. Until I met Terres. Everything went smoothly and I now have an older Benz. Next came service with Nate. WOW he treated me like gold. He knows what he is talking about. Shumacher tried to "rip" me off with a $1500.00 bill and Nate reassured me he would "dig" into my problem and only fix what needed to be fixed. Two days later, im in my Benz with no more problems. More importantly,a service bill of only $200.49. Other dealerships should be as lucky as Chandler to have two exceptional employees. I have already sent three of my friends to Nate Rogers. Each one has come back happy! More
After waiting for 2 weeks for my window part to "come in" Nate says its here, so I made an appointment to get the repair. When I went in, waited for 2 hours and Nate comes and tells me the part did "come in" Nate says its here, so I made an appointment to get the repair. When I went in, waited for 2 hours and Nate comes and tells me the part did not come in. SO HE LIED TO ME from the beginning. He never apologized or sympathized for me having to wait for no reason. And he says he will have to call me after the part comes in and re-schedule a time for the install. Its been two months, and I have not heard from Nate or anyone from this dealership about my experience or a time to get the part installed. Never going back since they don't care about their customers. More
Very satisfied. The whole purchase experience was well designed, friendly and reasonably quick. We have used the dealership for service on our Mercedes, previous to this purchase and have been kept well i designed, friendly and reasonably quick. We have used the dealership for service on our Mercedes, previous to this purchase and have been kept well informed. Our service rep and our salesperson could not be more friendly and helpful. More
Jeff Holder is a great salesperson. He goes above and beyond. We previously bought a car from him, and was hoping to have him help us again. When we arrived on Wednesday, Jeff happened to be there and beyond. We previously bought a car from him, and was hoping to have him help us again. When we arrived on Wednesday, Jeff happened to be there and a day later, we are happy with our new purchase. Thanks Jeff for your help, and we are enjoying our new Mercedes. More