Mercedes-Benz of Chandler

Went in just to browse and met Jeff. A great car salesman - no nonsense and got me exactly what we wanted. He was very informative about the car and programs and managed to get us in and out of the salesman - no nonsense and got me exactly what we wanted. He was very informative about the car and programs and managed to get us in and out of there within our time restrictions. Also offered to deliver the car to our home. I highly recommend this dealership and Jeff More

Very pleased with our transaction. Had a time from 900 - 930 set up to meet with Mr. Holder and take a look at a used GMC Yukon XL. Our Family arrived at 900 am..Went to the front receptionist (very profes 930 set up to meet with Mr. Holder and take a look at a used GMC Yukon XL. Our Family arrived at 900 am..Went to the front receptionist (very professional woman(Ingrid) and friendly) and asked for Mr. Holder. Within moments he was at the front desk to greet me and as we walked out the front door to join the rest of my family another employee was pulling the vehicle up to our location. Within five minutes I was out on a test drive. Upon arriving back at the dealership, Mr Holder politely excused himself so that my husband and I could discuss the vehicle. Not at any moment were either of us pressured for the sale. Once we decided to purchase the vehicle Mr. Holder immediately started the paperwork and proceeded to offer us the best deal possible. Upon completion of sale we had purchased a 2009 Yukon XL for under the Kelly Blue Book Value and secured a comfortable loan with an interest rate that was comparable to Bank of America and Midfirst Bank. Ms Kovalcik was instrumental in securing us a less than 5% rate on our loan. From start to finish our total time at the dealership was under 2 hours which I truly appreciate since my husband had been up all night working and needed desperately to get home to bed! As a bonus they are detailing our new vehicle and going to fill the tank for us. As a consumer who has visited her share of car dealerships in an effort to find a new family vehicle this truly was a superior experience!! If you ever have the opportunity to conduct business at Mercedes Benz of Chandler I highly encourage you to do so...and be sure to ask for Mr. Jeff Holder! More

From the time I dropped my car of to when I picked it up the service was excellent. There main objective was to make sure my questions were answered and that I was 100% satisfied with the work completed on the service was excellent. There main objective was to make sure my questions were answered and that I was 100% satisfied with the work completed on my car. I would highly recommend Mercedes Benz of Chandler. More

Working with Jeff was a wonderful car buying experience. He was friendly, knowledgeable, and patient with my many questions. The support staff was also very professional and accommodating. I love my car, He was friendly, knowledgeable, and patient with my many questions. The support staff was also very professional and accommodating. I love my car, and will be a Mercedes owner for life. As such, i will bring all of my business to Mercedes-Benz of Chandler. Jeff and this dealership far exceeded my car buying expectations. Thank you! More

the greatest car experiance of my life, I wish I coudl go back and buy a 2nd car.. They were kind / gentel and I felt for the first time in my life serviced. I love the car it is better than I expected back and buy a 2nd car.. They were kind / gentel and I felt for the first time in my life serviced. I love the car it is better than I expected we picked out a grey one and my wife was not 100% thrilled, bam they stopped the deal and got the most correct color and everything.. GOod dealer, good product More

Jeff Holder worked with me in purchasing a used 2007 vehicle. The dealership was very friendly, and offered excellent hospitality during the sales process. Jeff was very courteous, and made sure we were vehicle. The dealership was very friendly, and offered excellent hospitality during the sales process. Jeff was very courteous, and made sure we were satisfied with the deal he was able to get us. I would recommend Jeff and this dealership to friends and family. More

I brought my E350 for service. I had a couple of minor complaints. Kim Pinto greeted me immediately, and listened to my concerns. She offered me a ride or a loaner, but I did not need one on this partic complaints. Kim Pinto greeted me immediately, and listened to my concerns. She offered me a ride or a loaner, but I did not need one on this particular day. She then offered me coffee while I waited for my ride. While I was waiting for my ride the technician, Mike Haas, approached me and asked me questions about an engine noise I heard intermittently. I have never had a technician meet me and listen to my concerns prior to dealing with Mike. I had dropped the car off at about 7:30 in the morning. At 11:00 am, I received a message directly from the technician advising me that he found the source of the engine noise, and it would be repaired. I have brought my car in three times prior after purchase, and each time I am impressed with the level of service I receive. I highly recommend Kim and Mike as well as Chandler MB when it comes to customer service and quality of service. More

I love my Mercedes! I looked all over Chandler and Scottsdale for a new/used vehicle. Jeff Holder was so professional. He listened to my numerous questions and answered all of them without any issue Scottsdale for a new/used vehicle. Jeff Holder was so professional. He listened to my numerous questions and answered all of them without any issues. My husband wasn't with me at the time and Jeff never rushed me. When I left Mercedes Benz of Chandler I was completely educated and knew I wanted a Mercedes. I brought my husband in the next day and he bought me a beautiful SUV, I'm so very happy. This is why I will always recommend Jeff Holder and he will be my sales consultant for future purchases. More

I was more than a little nervous to purchase a vehicle with a dealership for the first time, however I found that I got extremely lucky to find Terres Martori as my sales consultant. Even though the proc with a dealership for the first time, however I found that I got extremely lucky to find Terres Martori as my sales consultant. Even though the process is somewhat stressful, Terres was the best thing that could have happened. I felt like she, along with her Manager Steve Terhaar and Finance Consultant Mark Powell were working for me personally and spent two days going WELL above and beyond to get the very best results that exactly matched my needs. Terres was always professional, friendly and made me feel extremenly comfortable. I wish I could rate her higher than a 5 as there is simply no price you can place on knowing that you have been so well taken care of and received more than 100% effort. More

We have always bought our cars from M.Benz of Chandler. Through the years we have worked with a couple of different Sales Consultants, none like Terres Martori. We were lucky enough to meet and work with Through the years we have worked with a couple of different Sales Consultants, none like Terres Martori. We were lucky enough to meet and work with her this time around. She is the BEST, professional, knowledgable and just an all around great person. We felt from the time we got there, to the time we drove off in our new car, she was working for us. I can't say enough about her, if you're looking for a car and want to deal with a real person that listens and wants to genuinely help you, go see Terres. M.Benz of Chandler is lucky to have her. More