Mercedes-Benz of Chandler

The staff were very friendly. When I purchase a car, I know what I want, and I know my budget. They worked with me and answered all of my questions. Once it's decided I want to make the purchase and hit know what I want, and I know my budget. They worked with me and answered all of my questions. Once it's decided I want to make the purchase and hit the road. We were out the door with our new car in 2 hours. Not bad. I'll be coming back and I'll recommend the dealership to others. More

I took the Mercedes SLK350 into the garage to have an intermittent door locking noise fixed. The door locking noise had become alarming to my wife so I was determined to have it fixed. I had confirmed th intermittent door locking noise fixed. The door locking noise had become alarming to my wife so I was determined to have it fixed. I had confirmed the noise it made when I drove the car several days before I made an appointment to have it fixed. On the day of the appointment the noise stopped but I still took it into the dealer to have them analyze the problem and fix it. Kyle Wickwire was my consultant at the dealership. I explained the problem to Kyle and he fully understood my problem. Kyle was very understanding of the problem and even though the problem was still an intermittent one he knew that it could be fixed. After an overnight stay, the mechanic was able to duplicate the problem and replaced the Lock actuator which resolved the problem. When I picked the car up from the dealer it looked like a new car even though it was 6 years old and the door lock mechanism was quieter than when the car was new. More

Prior to purchasing our brand new beautiful E350, my husband visited this location multiple times and was more than impressed with Jeff and his willingness to help answer any questions without pressurin husband visited this location multiple times and was more than impressed with Jeff and his willingness to help answer any questions without pressuring him to buy. When we finally decided we were ready to buy we went straight to Jeff to talk numbers. He helped us through every part of the financing process to ensure that we made a deal that we were comfortable with. The VIP treatment did not stop after we sighned the papers, Jeff walked us through every amazing feature our new car had to offer and called us later in the evening to see if we had any additional questions after getting our new Benz home. Thank you so much to Jeff and staff for helping us get into our dream car. We are customers for life. More

Over the past few years Mr. Nate Rogers has always handled himself with the utmost professionalism, integrity and respect. His knowlegde on what my S 430 requires is second to none, for to date it has handled himself with the utmost professionalism, integrity and respect. His knowlegde on what my S 430 requires is second to none, for to date it has only performed to the highest degree. Nate has always and I'm confident this positive trend will only continue, returned my phone calls in a timely manner. Thus, providing exceptional customer service. All of these points is what makes a long term loyal customer like myself. Kindest regards, Michael Corrigan More

I had an oustanding customer service experience at MB Chandler with Terres Martori. As a single woman looking to buy her second Mercedes I felt immediately comfortable with Terres (a woman sales consulta Chandler with Terres Martori. As a single woman looking to buy her second Mercedes I felt immediately comfortable with Terres (a woman sales consultant). Terres was friendly and accomadating, she listened to what I was saying.... and found exactly what I was looking for and at the right price. Terres walked me through every step of the process....she made it so easy and stress free. I have purchased both of my Mercedes from women consultants and I can honestly say that "WOMEN CONSULTANTS ROCK". Thanks so much...I love my new GLK 350. CLSRDH More

The experience I had at Mercedes Benz Chandler could not of been better. Everything about the transaction was fabulous. Terres is a pleasure to work with. She really made buying a car easy. I will defin of been better. Everything about the transaction was fabulous. Terres is a pleasure to work with. She really made buying a car easy. I will definitely be back to Mercedes Benz Chandler soon. More

From the moment we entered the showroom, we were treated with the utmost respect. Terres Martori went out of her way to answer all of our questions and to explain all the features of the Mercedes Benz. She with the utmost respect. Terres Martori went out of her way to answer all of our questions and to explain all the features of the Mercedes Benz. She spent a great deal of time with us. She introduced us to other personnel in the dealership, and encouraged us to ask questions regarding service and maintenance of the vehicle. She was extremely responsive to our needs and requests and has promised to continue to help us whenever we have questions or need to have our new car serviced. More

Nate Rogers in the service department was very nice and very helpful in resolving my problem with my SL550. He was so curtious he allowed me to pick my rental car that was given to me while my car was in very helpful in resolving my problem with my SL550. He was so curtious he allowed me to pick my rental car that was given to me while my car was in for service. In him allowing me to pick the rental. In a week I bought that very same model. If it wasn't for the outstanding service he provided me I wouldn't of bought another car from Mercedes-Benz. He truely sold me that car. He arranged for me to be with a salesperson when I came back in to buy the car. Thanks To Nate Rodgers Mercedes-Benz sold a car. :) More

We were very pleased ans satisfied with our buying experience at Chandler Mercedes Benz and especially the sales person Jeff Holder. He was professional and knowledgeable and very down to earth. We go experience at Chandler Mercedes Benz and especially the sales person Jeff Holder. He was professional and knowledgeable and very down to earth. We got a great deal on our 2007 C230 Sport. My mom Gerda Jaensch and myself Tom Lukoschek had a situation where we received the wrong spare key for the car and when we contacted Jeff about the problem he took care of us and ordered a new key and had it ready for us in a couple of days. We are always treated very special whenever we come in to the dealership. We would definitely buy another car form Chandler MB and Jeff again. Tom More

I generally don't buy from dealerships, but my experience with Mercedes of Chandler may change my mind for future purchases. From the time that my wife and I walked in the front door, the level of service th with Mercedes of Chandler may change my mind for future purchases. From the time that my wife and I walked in the front door, the level of service that we received was fantastic. Being a business owner, I place a great deal of importance on great customer service, and theirs exceded my expectations in every way. I bought a very inexpensive used truck that they had taken as a trade-in, yet I was treated like I was buying a brand new Benz. No pressure, no b.s., Jeff handled the sale professionally from start to finish. If I every decide to buy a new MB, I would not even bother shopping around, MB of Chandler earned my future business. More