Mercedes-Benz of Chandler

Terres was so energetic and was willing to listen to what we were looking for. She followed through calling us and keeping in touch with us through the entire sales process. This is our first Mercedes. we were looking for. She followed through calling us and keeping in touch with us through the entire sales process. This is our first Mercedes. More

I had a great experience buying my first Mercedes, Mitch was extremely helpful and not pushy, and Vicki was able to shop arond and get me a great interest rate. My CPO C350 is beautiful and I'm so glad I ha was extremely helpful and not pushy, and Vicki was able to shop arond and get me a great interest rate. My CPO C350 is beautiful and I'm so glad I had such an awesome experience finding it. Best Mercedes-Benz dealership in Arizona without a doubt! More

Terres wanted to earn my business from the first phone call. She took me seriously, and acted as though I was going to buy a car (which I was). She gave me lots of information over the phone and sent me call. She took me seriously, and acted as though I was going to buy a car (which I was). She gave me lots of information over the phone and sent me an email within an hour of our telephone conversation, detailing the payment and the features of the car. She is a true salesperson. After buying the car she came over to my house to go over the features because we had not had time to go over them at the dealership after I bought the car. She then followed up with a phone call the next day, just to see how it was going. She is very excited about the product she sells. Thank you Terres. More

The most awesome car buying experience. Looking to purchase a pre owned Mini Cooper not a 200,000 car. They treated me like a million dollars. Very fair and upfront in answering all my questions.Makin purchase a pre owned Mini Cooper not a 200,000 car. They treated me like a million dollars. Very fair and upfront in answering all my questions.Making sure the car was right for me.From walking through the front door to leaving with my (NEW) pre owned Mini cooper. Thank you to Jeff Nowak and the whole Mercedes Family for exceeding my car buying expectations. More

I emailed this to the GM. Mr. Druken, I am writing I emailed this to the GM. Mr. Druken, I am writing this email to inform you about a purchase I made from your Dealership last week. Last week, I I emailed this to the GM. Mr. Druken, I am writing this email to inform you about a purchase I made from your Dealership last week. Last week, I found a vehicle on your website, and contacted your Dealership. Terres answered the phone and gave me all the information I requested. She was very informative, and was able to help me secure the transaction in a very quick and efficient manner. I must tell you that it had been awhile since I purchased a vehicle, and had never experienced all the hoops one must jump through nowadays with all the fraudulent activities. Between Terres and Vicki, we were able to complete the transaction in less than 36 hours from initial contact. Words cannot really describe how much I appreciate the level of customer service both Terres and Vicki showed me. They are both, TRULY, assets to your company!!! Rest assured because of them, Mercedes Benz Chandler has earned a repeat customer!!! Thank you for your time, Charles Wong More

My wife was determined to hold on to her Lexus until it had 300,000 miles on it even though it was 11 years old. Even though I could tell that she loved the Mercedes GLK 350, she still wanted to wait. Je had 300,000 miles on it even though it was 11 years old. Even though I could tell that she loved the Mercedes GLK 350, she still wanted to wait. Jeff was very patient with her and did not pressure her. She test drove it several times before selecting it over the BMW X3. I am certain if he had tried to pressure her in any way that not only would she have not selected the GLK 350, but she probably would not have wanted to purchase any vehicle at this time. More

I gave the dealership a consistent high rating because our time in their showroom and dealing with our salesperson, finance and reception was nothing but perfect. Jeff Holder, our sales person represents our time in their showroom and dealing with our salesperson, finance and reception was nothing but perfect. Jeff Holder, our sales person represents Mercedes Benz, his dealership and the auto sales profession in the highest manner. He knows his product in detail. He listens intently to what you are looking for and he offers helpful advice. Once you found what you want, he lays out the numbers, simply and straight forward -- no tricks, no confusion. It was an easy, speedy, honest transaction. More

I have purchased a vichicle from this dearlership in the past and was generally pleased with the service. This time I had the good luck of being greeted at the door by Jeff Holder who represented the brands past and was generally pleased with the service. This time I had the good luck of being greeted at the door by Jeff Holder who represented the brands and the Dealership in a knowledgable, friendly and professional manner. I tend to replace new cars every two-three years, I therefore have a lot of service examples to draw from. By far this total experience with Jeff and the entire team at Mercedes-Benz of Chandler was the best. I ended up purchasing two new cars. More

Peter are salesman was excellent! Extremely professional, patient, knowledgable, and friendly. I would highly recommend him to friends and family. The financing office was fast and efficient professional, patient, knowledgable, and friendly. I would highly recommend him to friends and family. The financing office was fast and efficient in expediting our paperwork. Overall this was a great experience. More

Jeff Holder was a very professional sales person who knows the product vey well and took the time to go through all of the aspects of the car upon delivery. Vicky in Finance was prepared and explained knows the product vey well and took the time to go through all of the aspects of the car upon delivery. Vicky in Finance was prepared and explained the various options. They both made the sales process painless. More