Mercedes-Benz of Chandler
Chandler, AZ
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excellent customer service and great attitude will send all our friends here!! Terres was extremely friendly and knowledgable. Price was great considering quality of vehicle. Have not owned a mercedes be all our friends here!! Terres was extremely friendly and knowledgable. Price was great considering quality of vehicle. Have not owned a mercedes benz before but will definitely be a returning customer! Thank you for the great experience! More
Jeff was phenomenal! From my first interaction with him to the final signing on my new lease, he was friendly, flexible, attentive, and great to work with. Even though he didn't have anything in stock tha to the final signing on my new lease, he was friendly, flexible, attentive, and great to work with. Even though he didn't have anything in stock that met my needs, he didn't give up trying to find a car with my must-have features. In the end, I was very satisfied with the car, as well as the price I paid. Ask for Jeff whenever you go to this dealership!!! More
Secound time using Kyle in service and I completely trust him !!! Also secound time coming in to purchase a vehicle, How ever the first time I left with out purchasing the New vehicle,only to go to Phoenix M him !!! Also secound time coming in to purchase a vehicle, How ever the first time I left with out purchasing the New vehicle,only to go to Phoenix Motors and have them transfer that same vehicle from your show floor to them and purchase it from them in 2004... Now after meeting Jeff Holder ( I was just looking around while my vehicle was in service ) Jeff came out side in the 110 heat and spent a good hour just walking and talking, looking at a few cars on the lot. Two hours later I drove off in another vehicle. From this point on I will purchase every Mercedes I buy from Jeff and refer him to my clients as well. Lastly even the most boring part of every purchase "Finace" went very fast and she got me a very good rate !!.... P.S. This was just a 3rd car for my family and a used one, and you all worked just as hard to make it go smooth...Just simply Excellent !!!! Thank you all ....... More
MB of Chandler is a first class operation. They treat you with respect and honesty from the moment you walk through the door until the instant they hand over the keys to your new car. We worked with Jef you with respect and honesty from the moment you walk through the door until the instant they hand over the keys to your new car. We worked with Jeff Holder who is a true sales professional offering to provide any and all information you seek. I will not buy another car anywhere but MB of Chandler and if you are reading this review my suggestion is that you do the same. More
Great saleman, very knowledgeable, found the right car for us, showed us the cars features, took his time Finance was a very smooth process, Love the car shawn for us, showed us the cars features, took his time Finance was a very smooth process, Love the car shawn More
I didnt believe when I saw so good comments about this dealership.... I suspect its dealership itself putting up these comments. First to start with you cant express your concern to these dealership you dealership.... I suspect its dealership itself putting up these comments. First to start with you cant express your concern to these dealership you know why, watever concern they write on the service papers, they will charge you $70.00 even if you ask them can you plesae check if my A\c is fine... Common this is ridiculous just to check or touch my car $70.00 for each single issue. Imagine if I have suspension concerns, AC issue or steering all these things would be charged i.e 3issues * $70.00. This is total rip off, I dont mind paying them $70.00 for all the issues to be checked but above price is undigestable. And they are proud of this stupidity, not helpful at all. They do pretty good work, but I wont recommend these guys because its a total rip off. Be reasonable if you wanna rip off people, but charning like insane for just touching each part of my car its stupid. More
My wife and I went to Mercedes-Benz of Chandler to see the new 2012 SLK350. We decided to go to this dealership because we happened to be in there before and really liked what we saw. It is everything I w the new 2012 SLK350. We decided to go to this dealership because we happened to be in there before and really liked what we saw. It is everything I would expect from a top notch dealership selling top notch cars. We were greeted by a gentleman inside who got us help right away. He introduced us to our salesman, Jeff Holder. Jeff asked me some questions about what I was looking for and understood my expectations immediately. He did not hesitate to get me in the SLK350 for a test drive. Jeff is a top notch guy and the kind of saleman I enjoy dealing with. He listens to my needs and was never pushy. He explained the different options available to me in a way I could easily understand. I can tell Jeff is passionate about his job and the product he sells. That is what made this such a positive experience. I have purchased quite a few cars in my day and this was by far one of the best experiences thus far. As a matter of fact I am certain they will have my business again in the future. I highly recommend this dealership and Jeff Holder to anyone looking to make a purchase of a fine automoble in a Mercedes-Benz. Thanks again guys. Good job! More
Peter Thoesen, our Salesman, was our first contact with Peter Thoesen, our Salesman, was our first contact with Mercedes-Benz Of Chandler. He was very knowledgeable on the Mercedes Automobile and help Peter Thoesen, our Salesman, was our first contact with Mercedes-Benz Of Chandler. He was very knowledgeable on the Mercedes Automobile and helpful to us in making a final decision. Kimberly, in the Service Dept., was most helpful in scheduling our vehicle for additional requested services. We are very pleased with the Dealership.....Mercedes-Benz of Chandler. More
This was the best experience!! I wish all purchases could go as well as this one! Terres is an absolute gem. Her customer service skills and product knowledge are incredible. She listened is all of o could go as well as this one! Terres is an absolute gem. Her customer service skills and product knowledge are incredible. She listened is all of our wants and needs, even making suggestions we had not thought of. What a delight she is to work with. She spent several hours with us, going over every inch of the car and answering each and every question. Followed up a few days later with a phone call to let us know she was sending our daughter a Mercedes bear. The followed up again to make sure we did not have any additional questions and to see if we needed anything else. Vicki in finance was great as well. Had everything lined up and ready to go. Then came back to us with an even better interest rate. Incredible service from top to bottom!! More
All aspects of my new purchase were top notch. All service related items, paperwork, knowledge of products, presenation etc... all 5 stars... will def recommend!! service related items, paperwork, knowledge of products, presenation etc... all 5 stars... will def recommend!! More