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Mercedes-Benz of Chandler

Chandler, AZ

4.9
593 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 593 reviews

January 30, 2020

I was treated well from my first contact for appointment all the way through the service day. All of my concerns were dealt with quickly and completely. Thank You! More

by SnowBird
Recommend Dealer
Yes
Employees Worked With
Service Department
January 25, 2020

we choose this facility primarily because of Bill Stamper! Mr Stamper has proven to be honest in his assessments of our vehicles needs and continues to be extremely accommodating and professional. we grade him More

by ronorlinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bill stamper
Jan 26, 2020 -

Mercedes-Benz of Chandler responded

Thank you for sharing. Your business is greatly appreciated and we hope to see you again soon.

January 23, 2020

Very good service and super clean property I was immediately asked if I needed help and the 2 gentleman contacted the person I needed to talk to. More

by jamesc130e
Recommend Dealer
Yes
Employees Worked With
Steve in service very friendly and professional , Prem Lawrence
January 22, 2020

Service Rep the best I will need a new car soon and I am considering buying another Mercedes so I can keep my Service Manager. He is the best. Nate has been my rep the e More

by Happy Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
Jan 22, 2020 -

Mercedes-Benz of Chandler responded

Thanks for your outstanding feedback for Nate! Let us know if we can assist you with your shopping experience for another Mercedes. We are here to help!

January 19, 2020

Service Is best of Arizona. They do good work. I have one note how to replenish liquids is not water, it doesn't fall out a bit. Besides you are good. More

by zbigniew.korsak (Ziggy)
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Jan 20, 2020 -

Mercedes-Benz of Chandler responded

Ziggy, thank you for the amazing compliment. It is always a pleasure to assist you. Visit again soon.

January 17, 2020

20,000 mile checkup accomplished The person checking out the loaner car needs to know what is on the agreement which I was obligated to agree to. He would not let me get the loaner u More

by Svconsort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stamper
Jan 17, 2020 -

Mercedes-Benz of Chandler responded

Hello, I am sorry to hear about any confusion regarding your contract. Given the opportunity, I would like to speak with you about your experience. Please email me at your convenience. Thank you, James Kelly General Manager Mercedes-Benz of Chandler jkelly@penskeautomotive.com

January 14, 2020

Good experience I was very satisfied with responsiveness of dealership from sales, sales manager & general manager. They all contacted me to make my transaction work More

by cableguy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Weaver, Prem Lawrence
Jan 14, 2020 -

Mercedes-Benz of Chandler responded

Hello there, thanks for the great review! We are happy to know our team has given you excellent service. We hope to see you again!

January 14, 2020

Service was great. Had a couple of issues with my new RV that is on the Mercedes chassis. They scheduled me in quickly and did everything they said they would in a timely manner. Even paid for my Lyft ride More

by tmrut5
Recommend Dealer
Yes
Employees Worked With
Bill Stamper
Jan 15, 2020 -

Mercedes-Benz of Chandler responded

Hi, Thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

January 06, 2020

Best experience ever in buying a new car! We highly recommend Andrew to everyone considering purchasing a Mercedes Benz. He is very knowledgeable and pleasant to work with. We were not pressur More

by Thrilled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Vince, Prem Lawrence
Jan 06, 2020 -

Mercedes-Benz of Chandler responded

Thank you for the great review, Sheila and Geoff! We are so pleased to see that Andrew, Prem, and Vince went the extra mile to ensure your satisfaction. We appreciate your recommendation; please come back at any time.

January 04, 2020

Mobile service poor communications service road and had no idea why were there all day you made an appointment with specifics. Prove in the wrong or forgot to put in an air filter added four more items at More

by brian.urtel
Recommend Dealer
No
Employees Worked With
Ray , Sean Weaver
Jan 05, 2020 -

Mercedes-Benz of Chandler responded

Brian, I am sorry to hear about any services for your vehicle that took longer than you expected and you felt were not authorized. Given the opportunity, I would like to speak with you about your experience. Please email me at jkelly@penskeautomotive.com . Thank you, ​ James Kelly General Manager Mercedes-Benz of Chandler jkelly@penskeautomotive.com

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