Back

Mercedes-Benz of Chandler

Chandler, AZ

4.9
593 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

Directions

By Type

Showing 593 reviews

October 13, 2020

Friendly people, professional service, pleasant environments. I did all my car service at this dealership over the past eleven years for the three Benz I had purchased at this dealership. More

by Jian Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Oct 14, 2020 -

Mercedes-Benz of Chandler responded

Thanks for always coming by Mercedes-Benz of Chandler for all your service needs, Jian. We appreciate our long history with you and look forward to serving you for many more years to come!

October 13, 2020

My warranty deductible is $100 I got a bill for 305 ended up paying 175 the suspension of my car is totally unsafe car wobbling More

by lockheef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
S. Osario
Oct 14, 2020 -

Mercedes-Benz of Chandler responded

Hello, We take your feedback seriously, and I would appreciate the opportunity to speak with you about your concerns. Would you mind private messaging me with your preferred contact information? If you prefer, you can send an email to me at jkelly@penskeautomotive.com. Thank you! Sincerely, James Kelly General Manager Mercedes-Benz of Chandler jkelly@penskeautomotive.com

October 09, 2020

Always good customer service and work. Work was done in a timely manner...timely updates on progress of work and clarify any extra work needed...Always clean the car... More

by jakiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
Oct 10, 2020 -

Mercedes-Benz of Chandler responded

Thank you for the excellent review. We are happy to know that you enjoyed our services. We look forward to working with you again.

October 09, 2020

Mercedes Benz of Chandler is fast and friendly. They always do a great job and keep you informed. I would highly recommend MB of Chandler. More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
Oct 10, 2020 -

Mercedes-Benz of Chandler responded

We appreciate the excellent review and look forward to working with you again.

September 30, 2020

Best dealer in the state of Arizona also the best service department, Kyle Wickwire is the greatest if there is a problem he will solve it. More

by bfish5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wickwire is the greatest
Oct 01, 2020 -

Mercedes-Benz of Chandler responded

Thank you for the great review. We will be sure to thank Kyle for providing you with excellent service. We look forward to working with you again.

September 29, 2020

Nate is an exceptional service rep! Been coming to this dealership for 9 years and enjoy the people and always receive excellent care. Nate always provides updates during the service. Everything on time an More

by kathee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
September 26, 2020

I currently own 3 Mercedes-Benz vehicles and would take my vehicles to no one other than Mercedes-Benz of Chandler. Nate Rogers is one of the best service advisors I have ever worked with. More

by Gary M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers, Service
September 24, 2020

Nate is outstanding! I have been coming to him for over ten years. Always prompt, efficient getting my car in and out, courteous and helpful. More

by Slhbright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate...Service mgr.
September 23, 2020

Any business is only as good as the people chosen to represent it. Nate in service could not be better at his profession dealing with this dealership’s clientele. More

by Jeff M Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers, Sean Weaver, Prem Lawrence
September 23, 2020

Service was done within the time told. Explanation of work that might need to be done later. Nate is an excellent service manager because he conveys an air of concern for the customer. More

by jgregoline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
...
37
...