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Mercedes-Benz of Chandler

Chandler, AZ

4.9
593 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 593 reviews

November 24, 2020

Steven Osorio was my service rep and was awesome! Made me feel like I was the most important customer in the shop that day. Outstanding !!! More

by Mark M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Osorio, Melverine, Sean Weaver, Prem Lawrence
November 22, 2020

I went in for a quick check on my tires as I prepare for a car trip. No appointment! The dealer serviced my car, tires and wash! Excellent service as always! I have never been disappointed!😋 More

by drargonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Osorio
Nov 22, 2020 -

Mercedes-Benz of Chandler responded

Thanks for taking the time to leave feedback! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care

November 19, 2020

Outstanding service from all parties involved in my purchase. From start to finish, my experience was great. I really appreciate the support from the team. More

by Chet_C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Nov 20, 2020 -

Mercedes-Benz of Chandler responded

Thank you for the positive review and rating! We are happy to know that you were provided with outstanding service and we hope that you will continue to visit us in the future!

November 18, 2020

I've been a Mercedes customer for YEARS after covid 19 pandemic my finances struggled a bit causing my credit to be decreased . Coming into the dealership I assumed that would be no problem after 8 years More

by MWARE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Nison
Nov 19, 2020 -

Mercedes-Benz of Chandler responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your recent experience with us. Please send me an email at jkelly@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, James Kelly General Manager Mercedes-Benz of Chandler jkelly@penskeautomotive.com

November 18, 2020

Chris is the man. Super transparent and upfront and informative and not pushy at all. Selection was great and Would recommend this place to anyone anytime. More

by jhoneycutt528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris , Sean Weaver, Prem Lawrence
Nov 19, 2020 -

Mercedes-Benz of Chandler responded

Thanks for the wonderful review and feedback! We appreciate it.

November 15, 2020

Kyle provided excellent service and communication regarding my vehicle repair and service. He also confirmed that I had not made the issue worse when limping the car to the dealership. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle from service , Prem Lawrence
Nov 16, 2020 -

Mercedes-Benz of Chandler responded

John, Thank you so much for sharing your positive feedback for Kyle. Feel free to reach out if we can assist you with anything else.

November 13, 2020

Nate always gives courteous service and reassures me that my car is safe I feel confident that repairs will be done correctly after talking wit Nate More

by Cisco Kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate. Service department
Nov 13, 2020 -

Mercedes-Benz of Chandler responded

That's what we like to hear! Thank you for the kind review. Nate was happy to assist you with everything.

November 07, 2020

Bill stamper was super helpful and got me into for service right away! I transport pets across the country and he helped me get back on the road ASAP! Thanks Bill and Chandler mbz More

by dnshaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill stamper, Sean Weaver, Prem Lawrence
Nov 08, 2020 -

Mercedes-Benz of Chandler responded

Thank you for sharing your experience with us. We will be sure to share your kind words with Bill and are glad to see that his superior service made a positive impression on you. If there is anything else we can do for you, please be sure to let us know.

November 06, 2020

My maintenance service on my vehicle is always good and Bill Stamper, along with the rest of the staff in the service center, exudes excellence. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stamper
Nov 06, 2020 -

Mercedes-Benz of Chandler responded

Thank you for the great review, Linda! We are glad to see that Bill and the team consistently go the extra mile for you and we will be sure to share your kind words with them. If we can be of further service, please be sure to let us know.

November 05, 2020

Very good support by my service representative Nate Rogers. Work was done quickly and completely the first time.I appreciate the weekend phone support while I was traveling also. Nate reduced my stress More

by ccs1049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers, Sean Weaver, Prem Lawrence
Nov 06, 2020 -

Mercedes-Benz of Chandler responded

Thank you for taking the time to share your story with us! We will be sure to thank Nick for you! We look forward to working with you in the future!

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