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Mercedes-Benz of Chandler

Chandler, AZ

4.9
593 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 593 reviews

December 12, 2020

Chandler Mercedes-Benz has the BEST service department, and I highly recommend service advisor Nate Rogers. I take all three of my personal Mercedes to Nate for service More

by phx989gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers, Service
Dec 13, 2020 -

Mercedes-Benz of Chandler responded

Thank you for visiting Mercedes-Benz of Chandler. We will be sure to thank Nate and the rest of the Service Department for providing you with excellent service. We look forward to your next visit.

December 12, 2020

I own 2 Mercedes-Benz, so I know most of the Service people. They are all very kind, attentive, professional people. They go above and beyond to assist me. More

by Charlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Dec 13, 2020 -

Mercedes-Benz of Chandler responded

Hi Charlotte, thank you for taking the time to leave a review for us at Mercedes-Benz of Chandler. We're happy we could meet your expectations! Our team is available should you require any extra help.

December 11, 2020

This dealership is hands down the best for service. Nate Rogers in particular is a wonderful advisor! The counter staff are always professional and nice, and the service attendants who greet you are always More

by Cpq291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
Dec 12, 2020 -

Mercedes-Benz of Chandler responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're happy to pass along the kind words to Nate! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 09, 2020

Nate Rogers has taken really great care of my S550 for 14 years. I am so grateful that he has continued to be responsible for its upkeep. I'm also impressed the no one has pressured me to buy an new Merced More

by graymviv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
Dec 10, 2020 -

Mercedes-Benz of Chandler responded

Hello Mary - it sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are thrilled to hear you're satisfied with the high level of customer service you received with Nate and with your repairs! We greatly appreciate your positive feedback, and we are looking forward to taking care of your auto needs for years to come!

December 08, 2020

The recall were done on time and I appreciated the rental car. $170.00 to turn off my check engine light was way to high. I already had fixed the problem. More

by Geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Dec 09, 2020 -

Mercedes-Benz of Chandler responded

Thank you for the great review, Geo. We are happy to know that you were satisfied with your recall. If you would like to discuss any other concerns, please feel free to reach out to us. We look forward to working with you again.

December 06, 2020

Steve my Service writer was the best. Addressed all my questions. What prompt in returning calls. The dealership itself was fantastic.. I would recommend Chandler Mercedes.. Thank you so much. Excellent More

by Tamera Limon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE
Dec 07, 2020 -

Mercedes-Benz of Chandler responded

Tamera, thank you for taking the time to share your fantastic service experience with Steve! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 05, 2020

Thank you for detailing the car! what a surprise. Our service adviser, Dylan was so professional and helpful. I would recommend this dealership to my friends and I will be returning myself. Really appr More

by artbypam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
Dec 06, 2020 -

Mercedes-Benz of Chandler responded

Art, we greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit!

December 04, 2020

Friendly and attentive.. For Service A price should be $180 to $200. I like the status board to track where you are at in the process. More

by jose.e.guerrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rep
Dec 05, 2020 -

Mercedes-Benz of Chandler responded

Jose, Thank you for sharing your input and feedback. Please let us know if we can assist with anything else in the future. We hope to work with you again for any more service needs.

November 27, 2020

I have always had the absolute best customer service. Nate is my service advisor and he is the best. I would definitely recommend them for both sales and seevice. More

by Ria H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
November 25, 2020

Very good experience! Eric and Dylan are top- notch. Dylan was knowledgeable and helpful with the questions I had and Eric provided professional customer service. More

by Mtndwelling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bobesku, Dylan Eavenson
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