Mercedes-Benz of Chandler
Chandler, AZ
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My service advisor NATHAN ROGERS provided outstanding customer service. Being new to this dealership, he took the time to verify which maintenance services my vehicle actually needed. When he went over t customer service. Being new to this dealership, he took the time to verify which maintenance services my vehicle actually needed. When he went over the inspection findings, he answered all my questions to my satisfaction. I felt that he was honest and didn’t attempt to sell me services that were not necessary. More
Thank you to Erik and Dylan in the Service Department. They always provide great service and communicate clearly the issues being addressed. I highly recommend both of them. They always provide great service and communicate clearly the issues being addressed. I highly recommend both of them. More
I was working with another local dealer on trading 2 cars in and purchasing a new Mercedes, and I was feeling pressured, but the information was not making sense to me, so I called Mercedes Benz of Chandler in and purchasing a new Mercedes, and I was feeling pressured, but the information was not making sense to me, so I called Mercedes Benz of Chandler who was an hour away from me. I spoke on the phone with Isaac and he listened, and made a few suggestions that made sense. I drove down the same day as he made me feel so comfortable. Issac and the manager Leo worked up a lease option that made so much sense and I’m Excited that I drive a 2021 C63 S AMG! Total time on phone 5-10 minutes Total Time in dealership was maybe 1.5 hours Best experience ever! More
I appreciate the good work by my service advisor Kyle Wickwire. He is very knowledgable, understanding, patient and professional. I am confident that what he says is what is done Thank you Wickwire. He is very knowledgable, understanding, patient and professional. I am confident that what he says is what is done Thank you More
Love this dealership! Been there to purchase and for service. Always treated very well and it’s a comfortable place to shop or wait for service. They take good care of their customers. Thank you! service. Always treated very well and it’s a comfortable place to shop or wait for service. They take good care of their customers. Thank you! More
Quick and fantastic service through Kyle Wickwire my SA. Very pleased with the customer service and work! I will certainly recommend this dealer for future work. Very pleased with the customer service and work! I will certainly recommend this dealer for future work. More
Nate is wonderful!!! Best experience I’ve had at any Mercedes dealership in the valley. Blah blah blah blah blah blah blah blah blah blah Mercedes dealership in the valley. Blah blah blah blah blah blah blah blah blah blah More
Great service Having to use twenty five words to rate a Great service Having to use twenty five words to rate a great dealer is absurd absurd Absurd Crazy Not fun Bad use of time Thanks Great service Having to use twenty five words to rate a great dealer is absurd absurd Absurd Crazy Not fun Bad use of time Thanks More
We went in to pick up a part we ordered for our Mercedes. We talked to Steve Osorio in service and he was able to fit us in that day to install our part. It was very easy and convenient. Definitely will be b We talked to Steve Osorio in service and he was able to fit us in that day to install our part. It was very easy and convenient. Definitely will be back for my service needs. More
Steve and the service department have done an excellent job of trying to resolve issues on our new vehicle, even though the vehicle was bought at another dealership. I regret I didn’t purchase my vehicle h job of trying to resolve issues on our new vehicle, even though the vehicle was bought at another dealership. I regret I didn’t purchase my vehicle here. This dealership is much more client oriented than the one where I bought the vehicle. More