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Mercedes-Benz of Chandler

Chandler, AZ

4.9
593 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 593 reviews

April 20, 2021

Very professional and explained my warranty and the service being done today and in the future. Bill made me feel very confident that my vehicle was in good hands More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 21, 2021 -

Mercedes-Benz of Chandler responded

Thank you for sharing your great feedback for Bill at Mercedes-Benz of Chandler, Marty. We look forward to the next time we can help you out!

April 16, 2021

Great experience..! Everyone was very kind, my repair in Service apartment was done without issues, vehicle really for pickup earlier than estimated, vehicle returned very clean, and Service advisor was the More

by mlrhymes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Osorio, Sean Weaver, Prem Lawrence
Apr 16, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the 5-star review. We are glad we could return your car to you sooner then expected!We hope you continue to choose Mercedes-Benz of Chandler for all your vehicle repair needs! Take care!

April 14, 2021

This dealership is always doing an excellent job. I am always pleased with Nate Rogers in service. He will never let you down. He is very fair with price and honesty. I will recommend Nate for service. More

by Rajeshkhanna01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzales, Prem Lawrence , Sean Weaver
Apr 14, 2021 -

Mercedes-Benz of Chandler responded

Thank you for your detailed feedback. We will be sure to convey your appreciation and let Nate know what a great job he is doing. If you ever need anything else from us at Mercedes-Benz of Chandler, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2021

Steve O. in service always goes above and beyond to provide exceptional customer service. I have a MB dealership closer to me in Gilbert but I happily drive an additional 25 minutes to Chandler because More

by ryanudarbe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Osario
Apr 12, 2021 -

Mercedes-Benz of Chandler responded

Hi Ryan, thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Steve went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

March 30, 2021

Qualified and professional. Very eager to please and answer all questions. Extremely helpful during COVID. Nate is so friendly and Is by far the best I’ve ever worked with! More

by jwhit5015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers Service
Mar 31, 2021 -

Mercedes-Benz of Chandler responded

Thanks for your great feedback for Nate at Mercedes-Benz of Chandler. We are always more than happy to assist with any questions. Feel free to stop by our Service Department if we can be of assistance with anything else. Stay safe and take care!

March 17, 2021

Service Advisor Kyle W. always is on top of everything and like when he communicates with me about other services are needed.Great Work! I like that environment is Clean, not so sure about Lyft rides tho More

by bere3diego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Lawrence
Mar 18, 2021 -

Mercedes-Benz of Chandler responded

Diego, your review made us smile. We love hearing that our employees, such as Prem, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Mercedes-Benz of Chandler, we will be sure to keep up our timely services and courteousness.

March 10, 2021

I'm a loyal Mercedes owner, over 40 years! My service advisor Nate and his team at Mercedes Benz of Chandler always provide: Quality, Service & Value for Money. More

by ShortSaleJim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 12, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the kind review! We love knowing that you've been a Mercedes-Benz owner for over 40 years. Nate and the rest of our Service Team are always happy to assist. Please let us know if there is anything else that we can do for you!

March 06, 2021

I was in for a B service. My car was promised at 10 and that’s when it was ready. Lounge so comfortable plus I was given a voucher for breakfast in the cafe the car was washed and I was. Rey pleased as al More

by dichuck8205@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wickwire
Mar 07, 2021 -

Mercedes-Benz of Chandler responded

Thank you for visiting Mercedes-Benz of Chandler. We will be sure to thank Rey and Kyle for providing you with excellent service. We look forward to working with you again.

March 06, 2021

The battery was replaced and issue resolved. Had to return to dealer and get radio to work. Volume was out and needed to be reprogrammed. All personnel were courteous and helpful. Steve Osorio was a gr More

by remiles3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Osorio, Service Rep
Mar 08, 2021 -

Mercedes-Benz of Chandler responded

Thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Steve went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 28, 2021

Prompt, professional and friendly. Everything I would expect from Mercedes. When I lost my cell phone, I called Nate my service advisor and he tracked it down. I had dropped it while waiting for my Lyft More

by Rtecaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, my service advisor , Sean Weaver
Mar 01, 2021 -

Mercedes-Benz of Chandler responded

Your review made us smile. We love hearing that our employees, such as Sean and Nate, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Mercedes-Benz of Chandler, we will be sure to keep up our timely services and courteousness.

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