Mercedes-Benz of Chandler
Chandler, AZ
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Very professional and explained my warranty and the service being done today and in the future. Bill made me feel very confident that my vehicle was in good hands service being done today and in the future. Bill made me feel very confident that my vehicle was in good hands More
Great experience..! Everyone was very kind, my repair in Service apartment was done without issues, vehicle really for pickup earlier than estimated, vehicle returned very clean, and Service advisor was the Service apartment was done without issues, vehicle really for pickup earlier than estimated, vehicle returned very clean, and Service advisor was there to hand of vehicle with overview of completed work. 👍🏽 More
This dealership is always doing an excellent job. I am always pleased with Nate Rogers in service. He will never let you down. He is very fair with price and honesty. I will recommend Nate for service. always pleased with Nate Rogers in service. He will never let you down. He is very fair with price and honesty. I will recommend Nate for service. More
Steve O. in service always goes above and beyond to provide exceptional customer service. I have a MB dealership closer to me in Gilbert but I happily drive an additional 25 minutes to Chandler because provide exceptional customer service. I have a MB dealership closer to me in Gilbert but I happily drive an additional 25 minutes to Chandler because customer service difference is night and day! More
Qualified and professional. Very eager to please and answer all questions. Extremely helpful during COVID. Nate is so friendly and Is by far the best I’ve ever worked with! answer all questions. Extremely helpful during COVID. Nate is so friendly and Is by far the best I’ve ever worked with! More
Service Advisor Kyle W. always is on top of everything and like when he communicates with me about other services are needed.Great Work! I like that environment is Clean, not so sure about Lyft rides tho and like when he communicates with me about other services are needed.Great Work! I like that environment is Clean, not so sure about Lyft rides though. More
I'm a loyal Mercedes owner, over 40 years! My service advisor Nate and his team at Mercedes Benz of Chandler always provide: Quality, Service & Value for Money. advisor Nate and his team at Mercedes Benz of Chandler always provide: Quality, Service & Value for Money. More
I was in for a B service. My car was promised at 10 and that’s when it was ready. Lounge so comfortable plus I was given a voucher for breakfast in the cafe the car was washed and I was. Rey pleased as al that’s when it was ready. Lounge so comfortable plus I was given a voucher for breakfast in the cafe the car was washed and I was. Rey pleased as always. Kyle, my service advisor the best. More
The battery was replaced and issue resolved. Had to return to dealer and get radio to work. Volume was out and needed to be reprogrammed. All personnel were courteous and helpful. Steve Osorio was a gr return to dealer and get radio to work. Volume was out and needed to be reprogrammed. All personnel were courteous and helpful. Steve Osorio was a great help in resolving the issues on my car. More
Prompt, professional and friendly. Everything I would expect from Mercedes. When I lost my cell phone, I called Nate my service advisor and he tracked it down. I had dropped it while waiting for my Lyft expect from Mercedes. When I lost my cell phone, I called Nate my service advisor and he tracked it down. I had dropped it while waiting for my Lyft ride. All together, it is why I have been a Mercedes customer for 20 years More