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Mercedes-Benz of Chandler

Chandler, AZ

4.9
593 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 593 reviews

May 18, 2021

I purchased an alternator for my ml320 it did not work. I spoke to Nate he told me to bring my car in I did . However, the date I supposed to get my car they could not get the part and I would get my car the More

by Elfreda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
May 18, 2021 -

Elfreda responded

Well done Nate and his staff

Jul 27, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the perfect star rating! We are thrilled to hear our Service Team was able to help you out. We hope you will continue to choose Mercedes-Benz of Chandler for all your automotive needs.

May 15, 2021

I loved the experience. There was a cafe right on site, and many lounge areas.Everyone was nice and the work was done in a timely manner. More

by davidslaughterhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
May 16, 2021 -

Mercedes-Benz of Chandler responded

Thank you for taking the time to share your positive experience at Mercedes-Benz of Chandler. We are pleased you enjoyed the café and our facilities. See you again at the next service milestone!

May 13, 2021

Customer service is outstanding and done very timely Dylan kept me up to date on all possible needed repairs needed in the future. Thank you More

by karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
May 13, 2021 -

Mercedes-Benz of Chandler responded

Hi Karen, thanks for the five-star review! We're so happy to hear Dylan has provided you with great communication during your service experience. Let us know if there is anything else we can help you with.

May 11, 2021

Amazing experience everything went smooth and fast I would definitely recommend Todd to others, as soon as I walked in I got helped right away More

by ad.castillo301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Frison, Sean Weaver, Prem Lawrence
May 11, 2021 -

Mercedes-Benz of Chandler responded

Hi there, Thank you for your five star review. We are pleased to hear that Todd was able to create an amazing, smooth and fast experience. We appreciate your recommendation. Thank you for choosing Mercedes-Benz of Chandler and we hope to see you again.

May 10, 2021

Nate Rogers at Chandler Mercedes is the best service advisor i have ever had the pleasure to work with . I won't take any of my Mercedes vehicles any where else. More

by phx989gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
May 11, 2021 -

Mercedes-Benz of Chandler responded

Hello, we appreciate your five-star feedback from Nate! We're glad to hear your experience was positive. Let us know if there is anything else we can do for you here at Mercedes-Benz of Chandler.

May 02, 2021

Bought my Benz from the Chandler location and all maintenance has been handled by them. Very happy with al services. Melissa is a dream to work with. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa & Dylan were so wonderful to work with!!
May 03, 2021 -

Mercedes-Benz of Chandler responded

Hi Kay, At Mercedes-Benz of Chandler we thank you for your five star review. Your satisfaction means everything to us, therefore we are delighted to hear about your recent experience with Melissa and Dylan. Thank you for choosing Mercedes-Benz of Chandler and we hope to continue to assist with all of your future automotive needs.

May 01, 2021

The entire process was a pleasure. Ed the Sales Consultant was informative and helpful. Vicki in finance was efficient and helpful as well. Great experience. More

by Lali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Riddle Sales Consultant , Prem Lawrence
May 03, 2021 -

Mercedes-Benz of Chandler responded

Hi Lali, From our team at Mercedes-Benz of Chandler we thank you for your review. We strive to create a customer driven experience, therefore we are thrilled to hear that Ed and Vicki were able to create an efficient and helpful environment for you. Thank you for choosing Mercedes-Benz of Chandler and we hope to continue to assist with all of your future automotive needs.

April 26, 2021

Always been great in service for my van , except last time they didn't set my clock and did not wash it. I will go back More

by run
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Sean Weaver
Apr 27, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the feedback! We are happy to know that overall you had good experiences with us, and we will make sure to share all your feedback with management.

April 24, 2021

Very friendly and professional people. Very comfortable place and nice Cafe. We arrived two hours before scheduled appointment, but car was taken and work was done. More

by gaukon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Sean Weaver, Prem Lawrence
Apr 26, 2021 -

Mercedes-Benz of Chandler responded

Hi there, Thank you very much for your five star review. We are thrilled to hear you had a friendly and time efficient experience here at Mercedes-Benz of Chandler. Thank you for your visit and we hope to see you again for any of your future automotive needs.

April 24, 2021

Jessica Perea is why I continue to return for my service. She has the BEST customer service ever. I do everything through her. She always makes you feel like the most important customer. More

by ycruz69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Perea
Apr 26, 2021 -

Mercedes-Benz of Chandler responded

Hi, Thank you very much for your five star review. We always strive for excellence and we are thrilled that Jessica provides you with excellent, personal customer service. We thank you for your visits here at Mercedes-Benz of Chandler and we look forward to seeing you again.

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