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Mercedes-Benz of Chandler

Chandler, AZ

4.9
593 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 593 reviews

June 15, 2021

As an elderly widow, I feel very comfortable bringing my husbands car in for service. The care and concern shown to me is a comfort. More

by blwegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wickwire
Jun 17, 2021 -

Mercedes-Benz of Chandler responded

Thank you for sharing your feedback with us! We are so glad to see that you feel welcomed and that you are treated to trustworthy service when you visit Mercedes-Benz of Chandler. If there is anything else we can assist you with, don't hesitate to let us know.

June 13, 2021

I've seen caring, politeness and they have been positive experiences with Penske and Mercedes of Chandler. Better than some personal relationships I have been in. More

by I'm not an actor.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve O service manager.
Jun 14, 2021 -

I'm not an actor. responded

Im done responding

June 13, 2021

very responsive, very helpful staff - personable and efficient cashier at check-out was friendly and efficient sorry, i don't like the miniumum minimum minimum requirement More

by alpha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wickwire
Jun 14, 2021 -

Mercedes-Benz of Chandler responded

Thank you for taking the time to share your experience with us at Mercedes-Benz of Chandler! Please come back and see us for any future automotive needs.

June 10, 2021

Amazing customer service and knowledge of product. The sales rep was extremely patient with us. We had no idea what we wanted and he explained in detail about all the vehicles we chose to look at. I am so More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Jun 13, 2021 -

Mercedes-Benz of Chandler responded

Hi there, Thank you for your positive review. We are thrilled our team here at Mercedes-Benz of Chandler provided you an informative, professional experience. We hope you enjoy your new purchase and we are looking forward to your next visit for any of your future automotive needs.

June 05, 2021

I’d like to preface this by saying I’ve been a customer of multiple Mercedes-Benz service departments in various states across the US. The professionalism and quality of service at the Chandler Mercedes-B More

by Bre H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan- service advisor, Erik-service manager, check out desk associates (names unknown)
Jun 12, 2021 -

Mercedes-Benz of Chandler responded

We would like to thank you for this thoughtful 5-Star review! We work incredibly hard to provide our customers with an amazing service experience, and learning feedback like yours is why we do it! We appreciate your business and we can't wait to see you again soon!

June 04, 2021

So far my favorite Benz Dealership. Not pushy or rude. Seems to care about people. Service was awesome. I do like the staff, they have been fair thus far. The dealership is generally overpriced, however I More

by DOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan and Nate, Sean Weaver, Prem Lawrence
Jun 06, 2021 -

Mercedes-Benz of Chandler responded

Hi Doc, thank you for taking the time to share your excellent experience with Sean, Prem, Dylan, and Nate! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Mercedes-Benz of Chandler.

May 31, 2021

I’m always treated like a valued customer! Everybody I’ve dealt with at this dealership has been top notch. I will always recommend for both sales and service every chance I get. More

by Marjae’
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan, Sean Weaver, Prem Lawrence
Jun 01, 2021 -

Mercedes-Benz of Chandler responded

Marjae’, thank you for the positive feedback! We are delighted to know that you have had good experiences with us at Mercedes-Benz of Chandler, and we hope that you will continue to visit us!

May 26, 2021

great service as always from Nate my service coordinator. My car had a recall and other issues and they were handled in a timely and efficient manner. Would highly recommend MB Chandler for sales and servic More

by qweenm0m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate ..Service Dept.
May 26, 2021 -

qweenm0m responded

great service as always at MB Chandler. Nate my service coordinator is a pleasure to work with. Recall and other service issues were done in a timely and efficient manner.

May 25, 2021

The Team made me feel right at home.I could stay and The Team made me feel right at home. I could stay and talk to Linda all day. The service team was very friendly and helpful. More

by Dewayne_muhammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Sean Weaver, Prem Lawrence
May 25, 2021 -

Mercedes-Benz of Chandler responded

Hi Dewayne, Thank you for your positive review. We are delighted to hear that our team made you feel at home and that you received friendly and helpful service. Thank you for choosing Mercedes-Benz of Chandler and we hope to see you again.

May 22, 2021

We have been using this dealer since we purchased our Sprinter RV (Roadtrek), in 2014. We've always been very happy with the service and the folks we've dealt with. More

by Mr. Yip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stamper, Service Advisor
May 22, 2021 -

Mr. Yip responded

This dealer has done all our Sprinter work for our RV in AZ since we've owned it. We would have no problem recommending them.

Jul 28, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the kind review! We are glad to know that you've always been satisfied with the level of customer service you have received. Thank you for choosing Mercedes-Benz of Chandler.

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