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Mercedes-Benz of Chandler

Chandler, AZ

4.9
593 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 593 reviews

December 22, 2021

Everyone was helpful and gave me detailed information on my repair. I received regular updates and felt the repairs were done to my satisfaction More

by jenbagclifford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
Dec 22, 2021 -

Mercedes-Benz of Chandler responded

Thank you for that great review, Jen! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future at Mercedes-Benz of Chandler!

December 22, 2021

Very Professional! Bill Stamper (Service Rep) was very helpful and courteous! He explained the work to be done and treated me with respect and dignity. More

by jbravo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stamper
Dec 22, 2021 -

Mercedes-Benz of Chandler responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future.

December 22, 2021

KNOWLEDGBLE SALESMAN, ANSWERED ALL QUSTIONS. Very good and complete information provided ,TOOK THE TIME TO MAKE SUREWE UNDERSTOOD EVERY THING More

by WOLFHAMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher; VICKIE
Dec 23, 2021 -

Mercedes-Benz of Chandler responded

Hi WOLFHAMM. Thank you for the five star rating. We are happy that working with our sales department here at Mercedes-Benz of Chandler earned us your recommendation. We hope to work with you again in the future. Happy holidays. James Kelly General Manager Mercedes-Benz of Chandler jkelly@penskeautomotive.com

December 21, 2021

Courteous and prompt when arriving for scheduled maintenance. Respectfully listening to thoughts about expectations. That I want from my cars life. More

by Sherrydigel26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle w
Dec 21, 2021 -

Mercedes-Benz of Chandler responded

Thank you for taking the time to leave us a great review, Sherry! It was a pleasure to work with you, and we look forward to working with you again at Mercedes-Benz of Chandler.

December 11, 2021

Service advisor Nate is the best! He is always a pleasure to deal with when I am there at the dealership! More

by Rbhill
Recommend Dealer
Yes
Employees Worked With
Service department, Nate Rogers
Dec 12, 2021 -

Mercedes-Benz of Chandler responded

Hello, thank you for trusting our Service Team here at Mercedes-Benz of Chandler to care for your vehicle.

December 03, 2021

Fast friendly service again this time. Start to finish in 2 hours. Kyle is an awesome service writer. More

by h2otoys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 04, 2021 -

Mercedes-Benz of Chandler responded

We greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit!

November 26, 2021

The dealership said that they.didn’t have a record of my appointment, but Bill said he would do his best to get me taken care of, which he did. He went beyond my expectations. More

by jackstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William sprinter main supervisor
Nov 29, 2021 -

Mercedes-Benz of Chandler responded

Thank you for sharing how our team at Mercedes-Benz of Chandler went above and beyond to meet your expectations. If there is anything else we can be of assistance with, please do not hesitate to reach out.

November 17, 2021

Your Service Advisor Jessica is the greatest! She deserves a big raise for excellent customer service! More

by Arcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 17, 2021 -

Mercedes-Benz of Chandler responded

Arcy, thank you for sharing your excellent review of us here at Mercedes-Benz of Chandler. We strive to provide fantastic services for our customers. We value your business.

November 17, 2021

Will always have my Sprinter serviced at your dealership. Working with Bill (Sprinter service manager) was a easy his knowledge is invaluable. More

by Sprinter+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 18, 2021 -

Mercedes-Benz of Chandler responded

Thank you so much for the positive review! Our Service Team will be very happy to learn about your kind words and high star rating!

November 16, 2021

Super friendly service advisor , very welcoming and responsive … vehicle was ready before expected completed service time and smooth loaner vehicle swipe More

by Dandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
Nov 17, 2021 -

Mercedes-Benz of Chandler responded

Hi Dandan, It makes us happy to know that our Service Department were friendly and able to get you back on the road in a timely manner. Thank you for choosing Mercedes-Benz of Chandler and don't hesitate to reach out if there is anything else we can do.

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