Mercedes-Benz of Cary

Buying a new car is both exciting and stressful. However, David Burr made the experience more exciting than stressful. He was knowledgeable, friendly, hardworking and trustworthy. This led to an enjoyable ca David Burr made the experience more exciting than stressful. He was knowledgeable, friendly, hardworking and trustworthy. This led to an enjoyable car buying experience. I will recommend Mercedes-Benz of Cary to my family and friends. More

i have had the pleasure of working with david burr from whom i leased an e550. i am presently shopping for a new car and have tested several new models.i can highly recommend the dealership and especially whom i leased an e550. i am presently shopping for a new car and have tested several new models.i can highly recommend the dealership and especially david. i have referred several friends and associates. the service dept is excellent.the cars are a work of art More

If you are looking for an easy, efficient and quality car buying experience, Mercedes Benz of Cary is the place to go. I received exquisite customer service from the initial email, through negotiations, buying experience, Mercedes Benz of Cary is the place to go. I received exquisite customer service from the initial email, through negotiations, to purchase. Chris Newman is an awesome sales specialist and made sure to show me all of the features of my new SMART CAR aka "Smarty Pants"! This is my SECOND purchase of a smart car this year and each time tops the last. Chris stayed late on a holiday weekend to make sure I got everything I needed. gone William Ball in financing was so thorough that it took all the burden off trying to figure out the paperwork. Service at MB Cary is far above ANY other car buying experience I have had. I will not go anywhere else to buy my family vehicles! Daya More

I'm told that the new "buzz" word for superior customer service is "On Demand" meaning the customer gets an immediate response. There is one level above "On Demand" and that is where you superior customer service is "On Demand" meaning the customer gets an immediate response. There is one level above "On Demand" and that is where your service needs are anticipated and met--that is Mark Lowry’s level of service! The dealership got excellent financing for me, when the vehicle wouldn’t start soon after the sale, Mark took care of overseeing the repair and ensuring that I had transportation during that time, and when I casually asked at purchase if the prior owner had turned in the cover for the cargo area—well, eleven days later, I get a message from Mark that he has the cover for me as well as another item that I may need for the car at some point. To top things off, when I went to pick up the cargo cover, Mark asked me to wait just a moment…he had one more thing for the car, it was a cap for the tow hitch. This dealership and Mark are an awesome team! More

I am extremely grateful to Mark Nasholm and Business Manager, William F. Ball, III for working so diligently with my niece to make her Mercedes buying experience of a Mercedes C300 pleasant in Cary, N.C Manager, William F. Ball, III for working so diligently with my niece to make her Mercedes buying experience of a Mercedes C300 pleasant in Cary, N.C. Their hard work was far beyond outstanding, far beyond superb. I personally thank you again and look forward to the same experience when I visit for a new vehicle in the future. If you want the royal treatment of buying a car, please visit Mercedes-Benz of Cary, N.C and talk to Mark Nasholm and William F.Ball, III. With warmest regards, Annie V. Kenan C/O Corina L. Vann More

Mercedes is the vehicle of choice for our family. The customer service at Mercedes Benz of Cary is impeccable. Kim is our "Personal Service Advisor". She makes us feel that way with her friendly atti customer service at Mercedes Benz of Cary is impeccable. Kim is our "Personal Service Advisor". She makes us feel that way with her friendly attitude. She is very knowledgeable and always go the extra mile to ensure that our vehicles are serviced in a timely manner. With our hectic schedules, we really appreciate the loaner car, valet service and car wash. More

I deal solely with Kim Fredlund when I have my vehicle serviced at Mercedes-Benz of Cary. She is friendly and courteous and I always get great service and personal attention. She accommodates my often b serviced at Mercedes-Benz of Cary. She is friendly and courteous and I always get great service and personal attention. She accommodates my often busy schedule and gets me a replacement vehicle without any hassle. I have also used the car pick-up service which she told me about. The cost of repairs is out of Kim's control but she ensures warranty work is covered and she always gives a very accurate estimate of any work that is to be performed. Generally the estimate comes in higher than the cost of the actual work but not by much so she's generally spot on for her estimates. I have access to the great mechanics there as well if I have additional questions that Kim can't answer. More

I have been a customer for more than 10 years. Kim has been the best service representative ever. She is why I do business with Mercedes Benz of Cary been the best service representative ever. She is why I do business with Mercedes Benz of Cary More