Mercedes-Benz of Cary

Great experience We just bought our second car and had a greet experience. Chris Newman was great help in working sigh us to find the exact car we were looking for. We just bought our second car and had a greet experience. Chris Newman was great help in working sigh us to find the exact car we were looking for. He did a great job during the whole process. I would highly recommend Chris and the Leith Cary MB dealer. More

Always awesome experience. I always have an awesome experience when I go to the Mercedes-Benz of Cary dealership. Richard Meagher helped me get my first Smart car back in 2013 I always have an awesome experience when I go to the Mercedes-Benz of Cary dealership. Richard Meagher helped me get my first Smart car back in 2013 and then he and the team helped me get into the new 2016 model when my lease was completed. Richard had been working with me for months getting ready for when my lease would end and the new fleet would be coming in. He helped me with the lease extension program until the new fleet arrived. Then when I went in for the turnover and pickup of the new car the whole team worked on making sure I was able to drive out of the lot a satisfied customer. Richard, Cherie, Chris, & Johnathan all went out of their way to help me and I appreciate it. They dealt with some hiccups on the finance side that were worked out because of my standing history with the previous car. The whole team there likes to see happy customers and I am definitely one of them! I should also note that I always took my previous smart car for services there since they have a dedicated center for the smart car and I will of course be taking my new smart car there for all services as well. Every time I go in for the services they clean and wash the car so I head home in what feels like a shiny new car - love that aspect of my service visits. And just so you know - they have a comfortable waiting area with nice big seats and a section for those with laptops/tablets to sit and work/catch up on emails if they need to. Oh yeah and Keurig coffee, tea, & cocoa so you are covered for your caffeine :) while you're there. More

Wonderful experience with this dealership. Our family has purchased 3 cars from Mike Newman (1 new and 2 used) and each time we were extremely satisfied with both the quality of service and the Our family has purchased 3 cars from Mike Newman (1 new and 2 used) and each time we were extremely satisfied with both the quality of service and the quality of the car. When signing the papers Mike continuously emphasized that this was only the beginning of our relationship and he has proved that over the time we have known each other. Mike sincerely cares about his customers and is willing to help in any way that he can! We would definitely recommend Mercedes of Cary and Mike Newman. More

Happy Wife and Happy Life My husband decided to buy me a car. He and I came in to look for a Benz and not knowing where to start. Mission accomplished in not so many visits. My husband decided to buy me a car. He and I came in to look for a Benz and not knowing where to start. Mission accomplished in not so many visits. John has found me my dream car. He asked questions to know our lifestyle, what's important to have in a car and what is there to offer. John acted very professionally, no pressure in making a decision quickly and just gave us options on what is there to buy. We truly enjoyed time and dealings with John. He's a true asset to your Mercedes-Benz Cary dealership. We are very happy and the customer experience is superb PS the reception staff is great as well! Thanks to Mercedes-Benz of Cary and to John Kuzman. I give you 5 thumbs up if I had that many. More

I Could Not Be More Pleased I just leased my third E350 from Mercedes of Cary and every experience has been outstanding. The reason? Richard Meagher, the most professional moto I just leased my third E350 from Mercedes of Cary and every experience has been outstanding. The reason? Richard Meagher, the most professional motor vehicle salesperson I have ever encountered (and I've bought/leased a LOT of cars). What makes Richard special is his genuine interest in providing exactly what I am looking for. After leasing three MB's, he knows what is important to me and anticipates what will make it a special experience. He is knowledgeable, gracious and genuine. I completely trust him and accept what he tells me without hesitation. Not just during the sales pitch process but throughout the lease experience, Richard has been there with advice and counsel and wants my ownership experience to be a positive one. And while I know he knows that will keep me coming back, he goes above and beyond any experience I have had over 40 years of car buying experience. Mercedes of Cary is a good dealership and Richard Meagher makes it great. More

Great service!! I just recently leased my 2nd Smart Car and had the pleasure of having Mark Nasholm as my salesman. Both experiences where beyond what I have ever had I just recently leased my 2nd Smart Car and had the pleasure of having Mark Nasholm as my salesman. Both experiences where beyond what I have ever had with any other dealership. Mark is an awesome guy who knows exactly what a client needs and wants in their purchase. I have and will continue to recommend him to everyone who stops to admire my cool Smart car in New Bern, NC. More

100% Satisfied Bert Bowers was professional, knowledgeable, friendly and just made the whole experience worry free. I am 100% satisfied with all his work and with t Bert Bowers was professional, knowledgeable, friendly and just made the whole experience worry free. I am 100% satisfied with all his work and with the car. More

Every car sales rep stereotype that I had...obliterated. I stumbled across a rare find online (a Certified Pre-Owned E series wagon) at Mercedes-Benz of Cary NC and decided to have a look. I had the very go I stumbled across a rare find online (a Certified Pre-Owned E series wagon) at Mercedes-Benz of Cary NC and decided to have a look. I had the very good fortune to connect with Richard Meagher (pronounced like “Mayor”) at the dealership and ended up buying the car with his guidance. I went in on the defensive. I had done a little homework, researching the values of the used Mercedes and my prospective trade-in on Edmunds.com. I expected to be told that the values on Edmunds were bogus (I’ve heard that before). I also expected the slick, do-it-now, pushy, “what would it take for you to do business TODAY?” schtick (wow, have I heard *that* before!). I was especially concerned about the condition of the used car and the risk of buying a lemon. I’ve bought used cars in the past but not in many, many years and was frankly a little skittish. Richard was (is) delightfully personable, immediately likeable and, importantly in this situation, immediately credible. I heard none of the sales-speak I was expecting to hear. I’ve worked with car salespeople in the past who spoke in sales seminar-ese; everything rehearsed, everything a cringe-worthy cliche. Richard treated me as an adult. He listened to my worries about getting a lemon and reassured me in ways that made sense (read: warranties). He listened to my explanation of how I came to the figure I proposed to him once we got that far. I think we got along so well (and eventually came to terms) because we treated each other like reasonable adults, not adversaries. I have to throw in one last point about MB of Cary itself. The car I bought is four model years old but their CPO prep is the real deal, not just a slapped-on windshield sticker. The car is mechanically flawless and cosmetically spotless. The dealership inspected and replaced items that had proved problematic in this model, some potentially very expensive (e.g., engine mounts), despite their still being in good repair. They even ordered a replacement interior wood trim kit because this model is known to have some fading issues from exposure to the sun over time. I didn’t see a problem and had to look closely to see it when Richard pointed it out. So the bad news is that I have to take the car into the shop in a couple of weeks to have the trim replaced. The good news is that I have to take the car into the shop in a couple of weeks to have the trim replaced, I don’t have to pay a penny for this minor cosmetic refresh, and I’ll have a fine loaner vehicle to drive at no charge while my car is in the shop. Sweet. I’m planning to post this on several review sites so if you’re doing research, you may see it again. My experience with Richard Meagher and MB of Cary was exceptional in every way. Consider these folks the next time you start researching a car purchase or lease. This is the right stuff. More

Leith Has it! I just bought a brand new Mercedes Benz c300 from Richard Meagher at Leith Mercedes of Cary. I can't say enough about how satisfied I was with the pro I just bought a brand new Mercedes Benz c300 from Richard Meagher at Leith Mercedes of Cary. I can't say enough about how satisfied I was with the process. Richard is one of the most knowledgeable, sincere and helpful salesman I have eer worked with and I highly recommend him. Leith got exactly the car I wanted and went the extra mile to make sure I was completely satisfied and all without any high pressure or lengthy sales spills. Definitely will buy from Richard and Leith in the future. More

Great Place to Do Business I just bought my fourth Mercedes purchasing a GLK350 this time. The salesman Ken Lukes was very knowledgeable and very professional. The car we want I just bought my fourth Mercedes purchasing a GLK350 this time. The salesman Ken Lukes was very knowledgeable and very professional. The car we wanted was not available on the lot but Ken was able to locate one in just minutes. I was there on Monday and the car arrived on Wednesday. Thursday morning it was available for me to put it up. When I arrived to pick it up, Ken greeted me at the door and had the new car ready for my inspection. Ken showed me and my wife how to operate the car and instructed us on the many options on the car. He showed excellent knowledge of the car and connected my phone so that it can be used hands free through the phone feature. He was not pushy and was always courteous and professional in all of our dealings. One of the reasons I am purchasing another Mercedes is due to the outstanding service by Kim Fredlund. She has been my service advisor for about 14 years and has always done an excellent job in seeing that my cars are well taken care of. I would highly recommend Mercedes Benz of Cary to anyone. More