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Mercedes-Benz of Cary

Cary, NC

4.7
342 Reviews
Mercedes-Benz of Cary, a proud member of the Leith family of automobile dealerships, has been serving the Triangle community since January, 2003. We keep a wide selection of Mercedes-Benz new and Certified Pre-Owned vehicles in stock, and are ready to show you the features and benefits of the one that best suits your needs. We pride ourselves on holding to the highest standards of integrity, and strive to give unparalleled customer service at all stages of your purchase and ownership of your Mercedes-Benz. Our service technicians are Master Certified by Mercedes-Benz, and participate in ongoing training to keep up-to-date on the technology of your vehicle. When you are ready for service, you can take advantage of: Free courtesy shuttle, Free loaner vehicles, a newly remodeled showroom and customer lounge, Free Wi-Fi, Free refreshments, and a Free car wash with every service appointment! We hope to see you soon at Mercedes-Benz of Cary, It's easier here!
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2400 Auto Park Blvd.

Cary, NC

27511

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Showing 342 reviews

March 09, 2016

Simply Excelant John was very friendly and guided me through the car buying experience. I had never leased a car before, so John was very helpful in finding me the ri More

by Adam11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuzman
March 07, 2016

Outstanding Service I recently purchased a new vehicle from Bert Bowers at MB-Cary. I found Bert to be very friendly and extremely knowledgeable of the vehicle and its o More

by HSmith9300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Bowers
March 01, 2016

Well Worth a trip to Cary We have bought two Smart Cars from David Burr and found him to be very knowledgeable, trustworthy and followed through with what he said he would do. More

by E & P Schramm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Ball, Cherie Braun, David Burr
February 28, 2016

well worth the 2 hour trip I found Mark to be one of the most honest salesman I have ever talked to in my 60 years of life. when I got there I was expecting every thing to chang More

by reconman2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Ball, Cherie Braun, Mark Nasholm
February 21, 2016

Asked to leave After buying 4 brand new cars here, I was TOLD I cannot use this store to service my car. Marty Hay, a horrible man to deal with and the GM, that I More

by password
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Hampson, Richard Meagher, Marty Hay, Kimberly Fredlund, Shannon Combs
Feb 23, 2016 -

Mercedes-Benz of Cary responded

As a business we of course need customers and dollar wise this customer has spent a lot of money with us in fair exchange for goods and services. It would therefore stand to reason that such a customer would not be asked to transfer his business elsewhere without extraordinary reason. That reason is the abusive and unacceptable use of vile language when dealing with male and female employees. It is a responsibility to protect our employees from such abuse. Needless to say the language is too obscene to be posted here but the customer knows his own vocabulary. Having been awarded Dealerator "Dealer of the Year" award for customer responses to our service, we will continue to try and serve the public to the high standards they deserve.

February 19, 2016

Great Experience! When we were in the market for a used Honda, we would have never imagined looking at the Mercedes-Benz dealership. Boy were we wrong! This is the firs More

by LisaT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Barker
February 17, 2016

Bob McGuire is awesome I have purchased two vehicles from Bob McGuire in the last couple of years. The first was my first European car. I got there late one night and Bob More

by ldaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2016

Great customer service I recently brought a new car from MB-Cary. I met with Richard Meagher who was extremely attentive to my specifications and desires regarding my new c More

by GLEglee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Ball, Richard Meagher
December 25, 2015

Great Experience I have always had great buying experience at the Mercedes dealer of Cary, through Bob McGuire for years, always takes good care of us, he is very frie More

by benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 18, 2015

SMART buying experience I WAS AT THE MERCEDES OF CARY FOR A SERVICE RECALL. WHILE WAITING, I BEGAN NOTICING THE SMART CARS MADE BY MERCEDES BENZ. THEN I FELT COMPELLED TO GET More

by Smartie Croner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Newman
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