Mercedes-Benz of Cary

Mercedes-Benz of Cary best ever car buying experience. Our experience of buying our first Mercedes-Benz has been nothing but over the top. From the time we called to inquire about a certain vehicle until o Our experience of buying our first Mercedes-Benz has been nothing but over the top. From the time we called to inquire about a certain vehicle until our travel to Cary we was always keep informed. Our salesman, Bert Bowers, was the best salesman we have ever had in buying a car. His personally shows how much he enjoys his job. He always answered our questions and explained the car and all of the features very well. He took us to the different departments within the dealership and introduced us to many of the employees. We really felt like he was a long time friend after a few minutes with him. Ive would have no problem coming back to Mercedes-Benz of Cary and Bert Bowers in the future even though it is a 3 hour trip for us. We can honestly say we are very happy that Bert Bowers was our salesman and also that Mercedes-Benz of Cary had our perfect car and we are hoping for many sunny days with the top down and our hair blowing in the wind. Thanks Mercedes-Benz of Cary and especially thanks to Bert Bowers. Happy customer, Glenn & Jane Thumma More

Excellent Service at Mercedes Benz of Cary I am a dedicated customer at MB of Cary - the quality of the cars and the excellent service keep bringing me back. My Service Advisor, Kim Fredlund, i I am a dedicated customer at MB of Cary - the quality of the cars and the excellent service keep bringing me back. My Service Advisor, Kim Fredlund, is extremely attentive, personable, honest, and knowledgeable. Kim juggles every facet of the service experience with a professional approach; if the service department is busy, or if I arrive with an emergency, or even if she is under the weather, Kim is detailed, resourceful, and solution-driven. I'm really grateful - to feel safe while driving my car - and to also know that I truly have an excellent resource in Kim Fredlund. More

They mean it. It's the best or nothing. Purchased 5 Mercedes-Benz all serviced Kim Freudlen and sold by Gary Smith. Have never had a problem with Kim. Her integrity and that of her team is Purchased 5 Mercedes-Benz all serviced Kim Freudlen and sold by Gary Smith. Have never had a problem with Kim. Her integrity and that of her team is why I keep coming back to Mercedes-Benz. They truly mean it when they say it's the best or nothing. It's always been the best service. If you want the best go to the best. In my mind that's Kim. I called to schedule a service appointment one time and I was electronically assigned to another service person. I immediately called and ask to be reassigned to Kim it was done immediately. Kim has been my service person for more than 10 years. I wouldn't trust anyone else with to lead the service on my car but Kim. Kim virtually saved my life during a service visit. She knows I travel a lot and she told me my car was not safe to put on the road. Not sure anybody else would have done that to the degree that she did. She was genuinely worried about my safety. About three weeks later I bought a new car. Kim was the service person for the CPO. Like I said there's no one I would trust to lead the service on my current and previous S-Class vehicles, but Kim. More

The right touch Bert Bowers is a really nice guy and he sold us a good car at a good price. We did not want the color they had at the dealership and he found us the r Bert Bowers is a really nice guy and he sold us a good car at a good price. We did not want the color they had at the dealership and he found us the right car 🚗 rapidly. We live in North Raleigh but we drive to Cary because Bert is such a pleasure to deal with. The car is great, it is to be expected from a Mercedes... I cannot find his name on the list presented below... More

New Smart Car Love my new car. Great experience from start to finish. Any questions I have are answered in a timely fashion with expertise. I would highly recommend Love my new car. Great experience from start to finish. Any questions I have are answered in a timely fashion with expertise. I would highly recommend this dealer to all of my friends and family.😄 More

Excellent buying experience I have been a Mercedes Benz customer for the past 18 years. After moving to Chapel Hill in July from NYC I needed to replace my 2014 E350. I selected I have been a Mercedes Benz customer for the past 18 years. After moving to Chapel Hill in July from NYC I needed to replace my 2014 E350. I selected a dealership closer to my home. What a mistake …..from sales to service I felt like a purchased a chevy!!! I then went to Mercedes Benz of Cary. I was greeted with professionalism and respect. David Burr my sale rep was everything I was accustomed to. Knowledgeable and polite with the ability to listen to what I was looking for. I was trading in my 2004 SL500 and we quickly came to a fair and reasonable trade. He located my new GLC300 and kept me informed of its arrival. When I arrived to close the deal everything was prepared and pleasant. David walk me through everything on my new car and answered all questions. He even offered to walk me through my E350 purchase elsewhere because it was delivered so poorly. It was important to find a dealer and sales representative I could trust and rely on. I think I have found mine and will not go anywhere else for my Auto needs. Thanks again to David and the staff at Mercedes Benz of Cary. More

Very good experiance with salesman and dealership! I am happy with my experience at this Dealer. My Salesman, Bert Bowers was very good. He worked very hard to make me happy. I would use him again. I am happy with my experience at this Dealer. My Salesman, Bert Bowers was very good. He worked very hard to make me happy. I would use him again. More

sales Great place to get a car, David is great at his job made it very easy to work with. I will more people his way very soon! Great place to get a car, David is great at his job made it very easy to work with. I will more people his way very soon! More