Mercedes-Benz of Cary

Carol Yost is my service representative and she is Fantastic! Unfortunately I do not have the mechanics name but he did an equally marvelous job. Thanks to both of them for diagnosing and fixin Fantastic! Unfortunately I do not have the mechanics name but he did an equally marvelous job. Thanks to both of them for diagnosing and fixing my problems. Car runs like new again!! More

Buying my most recent Certified Pre-owned Mercedes was a pleasure! My sales pro was competent, kind, and thoroughly understood the car and its features. I recommend this dealership! pleasure! My sales pro was competent, kind, and thoroughly understood the car and its features. I recommend this dealership! More

We just bought an SUV from Gary and would highly recommend him to anyone looking to purchase a new vehicle. We let him know what we were looking for and he quickly had options lined up and made the recommend him to anyone looking to purchase a new vehicle. We let him know what we were looking for and he quickly had options lined up and made the entire process both stress and hassle-free. Very pleasant and professional to work with and we're very happy with our new purchase. Thanks Gary! More

My wife and I had ordered a brand new Mercedes Bens with a 6-8 month wait. In that time we had moved out of state but came back when they received our new vehicle. That is where the nightmare begins. We dr a 6-8 month wait. In that time we had moved out of state but came back when they received our new vehicle. That is where the nightmare begins. We drove back down there to pick it up the vehicle and we paid cash. To this day we still have not received the registration or the title. We continue to get this xx runaround, from everyone. This is the real customer service you get from this dealership which is a joke! We plan on filing complaints with the General Manager, BBB, and reporting them to WRAL 5 on your side. Harry the Sales Rep, Dan with Title work and Danielle in Registration and Title all have done nothing to resolve our issue and made this nightmare even worse!!! Everyday it's just another xx excuse! My wife has been driving her car with NO registration or title because Mercedes Benz of Cary don't give a darn about you just your money!! I highly recommend NEVER buying a vehicle from them and getting the incompetent run around after they cash your check!! BEWARE, you've been Warned!! More

Buying my car was so easy with Bob. Very friendly and helpful. The buying process was quick but thoroughly explained. Easy to work with and very personable, funny and professional. Very friendly and helpful. The buying process was quick but thoroughly explained. Easy to work with and very personable, funny and professional. More

Bob is so sharp so understanding, he matches your likings and preferences quickly to find the right vehicle for your needs and at right price, that will keep you happy for years. Bob has earned our full trus and preferences quickly to find the right vehicle for your needs and at right price, that will keep you happy for years. Bob has earned our full trust. We are happy to have known him for 15+ years. More

Just purchased our 8th Mercedes Benz from MB of Cary! As usual, an amazing experience! Our salesman, Bob McGuire, who has assisted us in past purchases is phenomenal! His energy, knowledge of MB, & abili As usual, an amazing experience! Our salesman, Bob McGuire, who has assisted us in past purchases is phenomenal! His energy, knowledge of MB, & ability to get us just what we want, keeps us coming back!!! We love MB, MB of Cary, & Bob McGuire! More

I bought a car on 24FEB23 from Harry Serverino. His level of service from the very beginning was unmatched. We spoke multiple times before I drove in from out of town, and everything was lined up o His level of service from the very beginning was unmatched. We spoke multiple times before I drove in from out of town, and everything was lined up once I arrived. Harry is not your typical salesman, he is down to earth and didn’t push anything on me. It was a pleasure to do business with him and Mercedes Benz of Cary. If I need another vehicle in the future, he will be my first phone call. More

After servicing our 2021 GLE 450, we decided to trade it in for a 2023 GLE 450. Our experience from beginning to end was exceptional. Our service advisor, Matthew, was fantastic! And everyone that assisted in for a 2023 GLE 450. Our experience from beginning to end was exceptional. Our service advisor, Matthew, was fantastic! And everyone that assisted us with the trade-in was phenomenal. We highly recommend Mercedes-Benz of Cary! A special thank you to Neil Chance and Harry Severino for going above and beyond to make certain we were satisfied with our experience, and for staying awake during all of my talking! More

My experience with Mercedes Benz of Cary, Bob McGuire and the people within its walls was nothing else but great. From the service reps assisting me when I needed work done on my old car and the sales reps a the people within its walls was nothing else but great. From the service reps assisting me when I needed work done on my old car and the sales reps aiding me in finding a new car that suited my wants in quality and price. They didn’t force anything upon me and let me shop around. Once I found a car that I loved they took their time to detail and prepare it upon pick up and it speaks volumes on their culture and establishment. More