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Mercedes-Benz of Caldwell
West Caldwell, NJ
695 Reviews
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Showing 695 reviews
September 01, 2020
Both Sales and Service Departments are excellent! The sales department has friendly and knowledgeable salesmen and my experience with European Delivery was outstanding twice. The Service Department ha sales department has friendly and knowledgeable salesmen and my experience with European Delivery was outstanding twice. The Service Department has courteous and responsive staff and the service was excellent every time. More
by radumarinescu
Employees Worked With
Elvis , Michael Fumai, George Ikonomakos
Helpful August 25, 2020
Once again from the minute I drove into the Service Garage to the time I picked up my Vehicle, everything was easy and smooth. Excellent customer relations, from Brian my Advisor to the Loaner perso Garage to the time I picked up my Vehicle, everything was easy and smooth. Excellent customer relations, from Brian my Advisor to the Loaner personnal Always a easy experience going there. Thanks More
by ekozma
Employees Worked With
Brian - Service Advisor
August 25, 2020
Ben Zimmer made the whole process seamless. We are very pleased with the transaction. We look forward to enjoying our new Mercedes Benz vehicle. Thank you. pleased with the transaction. We look forward to enjoying our new Mercedes Benz vehicle. Thank you. More
by Linda D.
Employees Worked With
Ben Zimmer - Excellent
August 22, 2020
Sean was great to work with. He was able to answer all my questions. Brought over Warren and once we all warmed up to each other the process of buying a car was seamless. They were not pushy, which was app questions. Brought over Warren and once we all warmed up to each other the process of buying a car was seamless. They were not pushy, which was appreciated. More
by cha-nyc
Employees Worked With
Warren Port, Sean McCormack
August 19, 2020
Very curtious. Very helpful. Easy to work with. Also very prompt and efficient. I would recommend to anyone who asked about this dept. I was very happy. very prompt and efficient. I would recommend to anyone who asked about this dept. I was very happy. More
by sjsquires
Employees Worked With
Sean McCormack
August 19, 2020
Service advisor Franca is the best. She explained everything went over items and took care of my concerns. I will be back with my other car in two months. everything went over items and took care of my concerns. I will be back with my other car in two months. More
by Jeff
Employees Worked With
Franca
August 18, 2020
Franca U is the best - she takes good care of us and our Mercedes. Service was fast and easy thanks to Franca! We look forward to our next appt! Mercedes. Service was fast and easy thanks to Franca! We look forward to our next appt! More
by jpazdera
Employees Worked With
Urbano, Franca
August 15, 2020
This location is great. Very professional and well kept. Got me in and out pretty fast. The place is spacious so everyone kept safe distance and wore a mask. Got me in and out pretty fast. The place is spacious so everyone kept safe distance and wore a mask. More
by Urmil.selarka
Employees Worked With
Brian
August 13, 2020
Exceptional customer service Waiting area is clean and comfortable. Always receive superior customer service. Staffs are friendly and love that my car is clean when it’s done. Waiting area is clean and comfortable. Always receive superior customer service. Staffs are friendly and love that my car is clean when it’s done. More
by Zenparlour
Employees Worked With
Ms, Franco Marciano is exceptional with customer service. She goes above and beyond to take care of my car service.
