Mercedes-Benz of Caldwell

Franca is the best, she has so much energy and the friendliest of attitude. A real asset to MB of Caldwell. My appointment lasted the time she promised me. friendliest of attitude. A real asset to MB of Caldwell. My appointment lasted the time she promised me. More

Great service on my airbag recall installation. Not a long wait,no hassles. Good job. Was disappointed i didn't get a car to use while mine was being serviced. long wait,no hassles. Good job. Was disappointed i didn't get a car to use while mine was being serviced. More

This dealership exhibited the best teamwork from the salesman, Giancarlo to the Finance personnel, Eric to the receptionist that I have ever seen at any other dealership. salesman, Giancarlo to the Finance personnel, Eric to the receptionist that I have ever seen at any other dealership. More

My car really needs very little service because after all it is a Mercedes. But Franca is amazing. She is the best service rep I have ever had. it is a Mercedes. But Franca is amazing. She is the best service rep I have ever had. More

Franca juggled a million things to make my experience timely and productive. She’s an entertaining, competent gem who knows exactly what she’s doing. timely and productive. She’s an entertaining, competent gem who knows exactly what she’s doing. More

My experience with your sales department was exceptional. I would recommend this dealership to others without any reservation. Gene Santini (Sales Consultant) and Eric Thomas (Finance Manager) were both pro I would recommend this dealership to others without any reservation. Gene Santini (Sales Consultant) and Eric Thomas (Finance Manager) were both professional, courteous, and extremely knowledgeable during my car purchase, as well as support during any follow-up questions I had. You should be very proud to have them both as part of your team. Thanks again Gene and Eric for your efforts to make my car purchase run so smoothly. More

Hello hope this email finds you & your family safe & Hello hope this email finds you & your family safe & well. the sales people are knowledgeable and friendly.Great Service and good at what the do be Hello hope this email finds you & your family safe & well. the sales people are knowledgeable and friendly.Great Service and good at what the do best. More

James Sangemino from Caldwell Mercedes Benz was fantastic. He made a world of difference in our most recent purchase. We have had multiple Mercedes over the years and are brand loyal but we were fantastic. He made a world of difference in our most recent purchase. We have had multiple Mercedes over the years and are brand loyal but we were not getting the help and customer service that we were used to until Jim took over. Jim really made the difference between closing the deal or us going in another manufacturers direction for the first time in many years. He epitomizes the Mercedes Benz quality and customer service. He was professional, kind, and patient with my elderly mother throughout the process. I appreciate his friendly and non aggressive sales approach and his professionalism. We have another lease expiring early in 2021 and we will be returning to Jim for another purchase. Also Chris the finance manager was very helpful, kind and patient. He should also be commended. More

Brian Teixeira was excellent sales person and friendly. His communication and was available for all the questions we had and happy to work with him. His communication and was available for all the questions we had and happy to work with him. More

Very good service experience. Anthony was very professional and the guys who picked and dropped the car off were very polite and well prepared with masks. professional and the guys who picked and dropped the car off were very polite and well prepared with masks. More