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Mercedes-Benz of Caldwell

West Caldwell, NJ

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695 Reviews

1220 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 695 reviews

November 09, 2020

Everyone is pleasant to work with. They listen, understand and try to accommodate best possible way. I was very happy with the smooth process. Jim in sales and Kris in credit department is the best More

by mndesai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Los in credit department, Jim Sangemino, Al Reci, George Ikonomakos
Nov 12, 2020 -

Mercedes-Benz of Caldwell responded

Thank you very much for your kind review and feedback! We are happy to hear that Jim & Kris were able to provide you with great service! We hope you keep us in mind for future auto needs. Take care. Best, The Team at Mercedes-Benz of Caldwell

November 07, 2020

Your team was awesome and we appreciate all you did for us! The professionalism and courtesy that you showed us was above and beyond. Thanks!! More

by Mia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony H in service
Nov 12, 2020 -

Mercedes-Benz of Caldwell responded

Mia, thank you so much for your kind review! We are so happy that our team was able to go above and beyond for you. We will make sure to pass along your kind words to our team. Take care and we hope to see you again. Best Regards, The Team at Mercedes-Benz of Caldwell

November 06, 2020

Knowledgeable, cooperative, efficient. The entire process from vehicle selection, availability, negotiation, to delivery was handled efficiently. Giancarlo was very helpful in having my new vehicle adapted f More

by minervino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Sapalasan
Nov 12, 2020 -

Mercedes-Benz of Caldwell responded

Thank you so much for your kind review! We are glad that Giancarlo was able to get your accelerator switched for you! Enjoy your new ride and please keep us in mind for any future auto needs! Best, The Team at Mercedes-Benz of Caldwell

October 19, 2020

On Friday, 10/16 I was scheduled for my 1yr service maintenance for my A220 vehicle. My service advisor, Steven Eilert provided me with a service of excellence from beginning to end. He was extremely More

by Maritza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Eilert
Oct 22, 2020 -

Mercedes-Benz of Caldwell responded

Maritza, we truly appreciate your review & for sharing your experience working with Steven! We are so glad to hear that you were provided exceptional service from start to finish & are humbled to have earned your business. Take care. Best Regards, The Team at Mercedes-Benz of Caldwell

October 16, 2020

This facility and the people I come in contact with there have been friendly, knowledgeable and professional and always make me feel welcome. They also work hard to find ways to soften the costs when they c More

by dougmcwilliams2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sangemino
Oct 22, 2020 -

Mercedes-Benz of Caldwell responded

Thank you for taking the time to leave us a review! Our team strives to provide professional & welcoming service to all our customers, and are glad you experienced it first hand! We appreciate your business & hope to earn it again. Best Regards, The Team at Mercedes-Benz of Caldwell

October 14, 2020

Every time that I bring my car in for service, I’m amazed how well your service department treats me and my car. Even though I purchased me car somewhere else, I bring my car for service at your deale More

by SergioM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franca & Jonathan
Oct 22, 2020 -

Mercedes-Benz of Caldwell responded

Sergio, we truly appreciate the kind words and review of our service department. We appreciate your business and are always here to serve you again if you need us! Sincerely, The Team at Mercedes-Benz of Caldwell

September 29, 2020

I had a wonderful experience with Sean McCormack, this location is very nice and elegant, beautiful showroom.I highly recommend this location in New Jersey. More

by Leo
Recommend Dealer
Yes
Employees Worked With
Sean McCormack
Oct 01, 2020 -

Mercedes-Benz of Caldwell responded

Leo, we are so glad to hear that you had a wonderful experience with Sean & that you were pleased with the aesthetics of our showroom! We appreciate the recommendation & hope to see you again. Best Regards, The Team at Mercedes-Benz of Caldwell

September 23, 2020

This dealership is outstanding. Each and every person I dealt with was cordial and efficient. Second car I’m leasing from them and plan to lease again. More

by Ann.failla2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franca laguno, Sean McCormack, Michael Mutter
Sep 24, 2020 -

Mercedes-Benz of Caldwell responded

Thank you for the kind review! We are humbled to have earned your business & appreciate the kind words about our team. We hope you're enjoying your second car lease & look forward to working with you again in the future. Best, The Team at Mercedes-Benz of Caldwell

September 20, 2020

Thank you Camilla for making our first time purchase of a Mercedes a positive experience. You took the time with us to answer our questions and explained the features of the car to us thoroughly. More

by Benznewbie
Customer Service
Recommend Dealer
Yes
Employees Worked With
Camilla Csuka
Sep 24, 2020 -

Mercedes-Benz of Caldwell responded

We are so pleased to hear that you had a great first purchasing experience with Camilla & are humbled to have earned your business. We hope you're loving your new ride! Please don't hesitate to reach out if you need anything else in the future. Sincerely, The Team at Mercedes-Benz of Caldwell

September 18, 2020

George, the Sales Manager, is exceptional in every meaningful way. He is knowledgeable, professional and personable - a true benefit to the Dealership and the Mercedes Benz brand. Brian Bainum is a More

by ESF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bainum, Service Advisor, George Ikonomakos
Sep 24, 2020 -

Mercedes-Benz of Caldwell responded

Thank you for the feedback & for sharing your experience with George and Brian! We are glad to hear that they made your experience a great one, We agree that they are great assets to our team! Take care. Best Regards, The Team at Mercedes-Benz of Caldwell

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