Mercedes-Benz of Caldwell

Our service advisor Franca Urbano was great; she has extensive knowledge and great customer service skills. The whole staff is always nice & eager to help. extensive knowledge and great customer service skills. The whole staff is always nice & eager to help. More

Very friendly, knowledgeable and courteous. So happy they got me into my new Mercedes Benz. I will recommend to all of my friends and colleagues. they got me into my new Mercedes Benz. I will recommend to all of my friends and colleagues. More

Overall experience was good. It is very clean and organized and everyone was pleasant. I was kept informed of when my car would be ready by Franca Urbano. organized and everyone was pleasant. I was kept informed of when my car would be ready by Franca Urbano. More

Jake my service advisor was very professional and described what had to be done to my vehicle on the 30,000 service and quoted the price. described what had to be done to my vehicle on the 30,000 service and quoted the price. More

Service advisor Steve Eilert was great as always. He is knowledgeable and helpful, and he always goes the extra mile. He is a pleasure to deal with. knowledgeable and helpful, and he always goes the extra mile. He is a pleasure to deal with. More

Service and sales teams are outstanding. The dealership performed outstandingly well with regard to 2 issues I had with our cars. Thank you George and Franca. performed outstandingly well with regard to 2 issues I had with our cars. Thank you George and Franca. More

I had a pleasant experience working with my service advisor Jake Kaplan. My GLK 350 had a routine service which was completed above my expectations. Jake was professional and courteous. advisor Jake Kaplan. My GLK 350 had a routine service which was completed above my expectations. Jake was professional and courteous. More

Adviser Steve Eilert was very helpful and very good for explaining the details of the work that have been done for my car. The loaner department made the loaner car process easygoing and quicker. explaining the details of the work that have been done for my car. The loaner department made the loaner car process easygoing and quicker. More

My recent experience with Anthony Amelio was fabulous! He did an amazing job explaining all the features my new car had to offer. Anthony made purchasing our new car painless. I will happily continue t He did an amazing job explaining all the features my new car had to offer. Anthony made purchasing our new car painless. I will happily continue to buy or lease my future cars through Anthony as I am a long time mercedes owner. More

MB of Caldwell is not the closest MB dealer to us but they are by far the best. Everyone there makes the Mercedes Benz experience a great one! Our last three vehicles have come from MB of Caldwell. they are by far the best. Everyone there makes the Mercedes Benz experience a great one! Our last three vehicles have come from MB of Caldwell. More